SRD Regional Unit Recap

• SRD Regional Unit Recap 7.12.18

• Property

• Conducted on

  Date

• Prepared by

• GM

FOH

• Sanitation "like new condition"<br>

  Yes

  No

  N/A

• Bathroom checklist in place

  Yes

  No

  N/A

• Pre-shift meetings conducted

  Yes

  No

  N/A

• Security Cameras function / 30 day memory<br>

  Yes

  No

  N/A

• NPS communication posted

  Yes

  No

  N/A

• Uniform compliance

  Yes

  No

  N/A

• Floor plans accurate

  Yes

  No

  N/A

• Reservation system in place

  Yes

  No

  N/A

• Menus clean and in good repair

  Yes

  No

  N/A

• Host supplies stocked

  Yes

  No

  N/A

• Brochure holders stocked

  Yes

  No

  N/A

• Crash kits complete (Cafe/Retail)

  Yes

  No

  N/A

• Schedules signed by general manager

  Yes

  No

  N/A

• Checklist-30 day file current

  Yes

  No

  N/A

• Bar/retail cash bag log complete

  Yes

  No

  N/A

• N/A beverage audits complete in shiftnotes

  Yes

  No

  N/A

• Bartender drawer audits complete in shiftnotes

  Yes

  No

  N/A

• Protein counts in place

  Yes

  No

  N/A

• Back door locked

  Yes

  No

  N/A

• Internal control SIP action plan in place

  Yes

  No

  N/A

• Safe count balanced and receipts reimbursed within 7 days

  Yes

  No

  N/A

• Counterfeit pens and lights in place and utilized

  Yes

  No

  N/A

• Checkouts include credit cards with signatures

  Yes

  No

  N/A

• Checkouts turned in with all signatures and tip declaration

  Yes

  No

  N/A

• Only aloha swipe cards in use

  Yes

  No

  N/A

• I-9’s compliant

  Yes

  No

  N/A

• Water clarity excellent

  Yes

  No

  N/A

• Coral clean

  Yes

  No

  N/A

• Exterior of tanks clean

  Yes

  No

  N/A

• Fish population full

  Yes

  No

  N/A

• Employee file audit

  Yes

  No

  N/A

• SRCC Log signed off

  Yes

  No

  N/A

• Latest Help wanted poster posted

  Yes

  No

  N/A

• GSAT notes posted

  Yes

  No

  N/A

• Three interview process in place

  Yes

  No

  N/A

• Training materials in use are current version

  Yes

  No

  N/A

• Food handler cards compliant

  Yes

  No

  N/A

• Indeed resume search in use

  Yes

  No

  N/A

• Posted training aids in good condition (posters)

  Yes

  No

  N/A

• Spec books clean and current

  Yes

  No

  N/A

• Culinary binder up to date

  Yes

  No

  N/A

• Uniforms correct

  Yes

  No

  N/A

• No outdated product/correct labels

  Yes

  No

  N/A

• Shelflife chart correct

  Yes

  No

  N/A

• Line pictures posted and correct

  Yes

  No

  N/A

• Last health inspection posted

  Yes

  No

  N/A

• Checklist-30 day file current

  Yes

  No

  N/A

• Ice machine logs current

  Yes

  No

  N/A

Dish Room

• Dish machine temp chart up to date

  Yes

  No

  N/A

• Dish machine clean and hitting temps. Curtains in good shape. Temp strip indicators available

  Yes

  No

  N/A

• Dish decoy stacking set up on dish Landing

  Yes

  No

  N/A

• All labels removed from lexans, pans

  Yes

  No

  N/A

• All pots/pans clean and stored properly

  Yes

  No

  N/A

• Pizza boards air dry properly and in good condition

  Yes

  No

  N/A

• No catch all lexans for misc utensils

  Yes

  No

  N/A

• Trash cans clean

  Yes

  No

  N/A

• Silverware procedures posted and followed by team

  Yes

  No

  N/A

• Mop room clean and organized

  Yes

  No

  N/A

Prep

• Cutting boards in good condition and stored properly

  Yes

  No

  N/A

• Can opener clean and in good condition

  Yes

  No

  N/A

• Ingredient bins clean, labeled. Scoop hanging

  Yes

  No

  N/A

• Slicer clean and in good repair

  Yes

  No

  N/A

• Floor mixer clean and in good repair

  Yes

  No

  N/A

• Ovens clean and in good repair

  Yes

  No

  N/A

• Holding ovens clean and in good repair

  Yes

  No

  N/A

• Tilt skillet clean and in good repair

  Yes

  No

  N/A

• Can racks clean and in good repair. Cans dated

  Yes

  No

  N/A

• Spices dated and marked with inventory

  Yes

  No

  N/A

• Prep and print working and updated

  Yes

  No

  N/A

• Knives clean, stored correctly? Good condition

  Yes

  No

  N/A

• Ceiling tiles clean and in good repair

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• Hoods clean

  Yes

  No

  N/A

• Floors and drains clean and in good condition. No broken tiles

  Yes

  No

  N/A

Dry Storage

• Linen secured and distributed by mgmt

  Yes

  No

  N/A

• Shelves clean and organized. Labeled. Pars monitored

  Yes

  No

  N/A

• Floors clean and in good repair

  Yes

  No

  N/A

• Ceiling tiles clean and in good repair

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

Line

• Heat lamps and lights working

  Yes

  No

  N/A

• Plates stacked to spec. 12 max

  Yes

  No

  N/A

• Line freezers in good condition

  Yes

  No

  N/A

• Line reach ins clean and in good condition

  Yes

  No

  N/A

• All gaskets on the line clean and in good condition

  Yes

  No

  N/A

• All product on line in date

  Yes

  No

  N/A

• Chilled and clean stainless mixing bowls for salads

  Yes

  No

  N/A

• Microwaves clean and labeled properly

  Yes

  No

  N/A

• Fryers clean and labeled properly

  Yes

  No

  N/A

• Fryer baskets and strainers clean and in good condition

  Yes

  No

  N/A

• Fry oil rotation in place

  Yes

  No

  N/A

• Ovens clean and in good condition

  Yes

  No

  N/A

• Pasta cooker clean and in good condition

  Yes

  No

  N/A

• Hoods and hood vents clean and in good condition. Lights working.

  Yes

  No

  N/A

• Cutting boards on the line clean and planed

  Yes

  No

  N/A

• Line floors clean and in good condition. Line drains clean

  Yes

  No

  N/A

• Hand washing sinks clean and stocked properly

  Yes

  No

  N/A

• Line shelving clean and organized

  Yes

  No

  N/A

• Ice cream freezer clean and organized. Ice cream saver and spade in place

  Yes

  No

  N/A

• Portion control is accurate on line. Weigh portion items

  Yes

  No

  N/A

• Bun toaster clean and in good condition

  Yes

  No

  N/A

Walk-in coolers

• Cooler temp logs up-to-date

  Yes

  No

  N/A

• All speed racks clean

  Yes

  No

  N/A

• Meat cage secured

  Yes

  No

  N/A

• Floors clean under shelves

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• All product rotated properly

  Yes

  No

  N/A

• All produce dated

  Yes

  No

  N/A

• Pull/thaw procedures compliant

  Yes

  No

  N/A

• All product in date and labeled properly

  Yes

  No

  N/A

• Shelving clean and organized

  Yes

  No

  N/A

Kitchen drains

• Drains in good condition. Covers in place

  Yes

  No

  N/A

• Fruit fly program in place

  Yes

  No

  N/A

• Bar clean and in good repair

  Yes

  No

  N/A

• No outdated products/correct labels

  Yes

  No

  N/A

• Bar book up to date accurate (checklist/pour tests)

  Yes

  No

  N/A

• Vacu-vins in place

  Yes

  No

  N/A

• Wine dated properly. No food labels

  Yes

  No

  N/A

• Proper bar top sets in place

  Yes

  No

  N/A

• Mixes, juices, garnished peeped to proper level for volume

  Yes

  No

  N/A

• Back bar shelving clean and stocked properly

  Yes

  No

  N/A

• Icee machines clean and in good condition

  Yes

  No

  N/A

• All stainless clean and shined

  Yes

  No

  N/A

• All gaskets clean and in good condition

  Yes

  No

  N/A

• TV’s clean and in good condition. Proper channel on.

  Yes

  No

  N/A

• Bar stools in good condition

  Yes

  No

  N/A

• Bubble walls in good condition

  Yes

  No

  N/A

• Foot rails clean and in good condition

  Yes

  No

  N/A

• Floor tile in good condition

  Yes

  No

  N/A

• Bar top clean and in good condition

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• All theming elements working and in good condition

  Yes

  No

  N/A

• All greenery in good condition

  Yes

  No

  N/A

• Swipe Cards on crew members

  Yes

  No

  N/A

• No sales reports reviewed - from Retail Mgr

  Yes

  No

  N/A

• Cancel / Void report reviewed - from retail mgr

  Yes

  No

  N/A

• Cashier over/short summary report - from retail mgr

  Yes

  No

  N/A

• All Dars present for any report violations

  Yes

  No

  N/A

• Drawer audits entered into shiftnotes - 2 per week

  Yes

  No

  N/A

• RSA shift Evals -expectation is each RSA has one per month

  Yes

  No

  N/A

• Sales tracker in place and retail manager explains state of business, sales, SPG, UPG, contest items etc.

  Yes

  No

  N/A

• SPG/UPG tracker in place

  Yes

  No

  N/A

• Hourly incentive tracker in place and posted

  Yes

  No

  N/A

• Oracle access is compliant to standard. Access to Mgr, Supervisor is accurate.

  Yes

  No

  N/A

Exterior

• Exterior signs in good repair

  Yes

  No

  N/A

• Exterior grounds in good condition

  Yes

  No

  N/A

• Loading dock clean and organized

  Yes

  No

  N/A

• Dumpster is clean and in good condition

  Yes

  No

  N/A

• Back dock is secured

  Yes

  No

  N/A

• Menu boxes in good condition

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

Retail facilities

• Floors clean and in good condition. No gum

  Yes

  No

  N/A

• Retail fixtures in good condition

  Yes

  No

  N/A

• All product including vendor managed stocked to standard

  Yes

  No

  N/A

• Store room is locked and secured

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• All features in good condition in retail, croc pond, water falls, etc

  Yes

  No

  N/A

• Tracy tree in good condition

  Yes

  No

  N/A

• Music at the proper levels

  Yes

  No

  N/A

• Show at the proper levels

  Yes

  No

  N/A

Guest Restrooms

• Restrooms clean and in good repair, smells fresh

  Yes

  No

  N/A

• Partitions clean and in good condition

  Yes

  No

  N/A

• Toilets and urinals operating correctly

  Yes

  No

  N/A

• Water temperature correct

  Yes

  No

  N/A

• Baby changing tables in good condition. Straps in place. Proper lie angle.

  Yes

  No

  N/A

Dining Room

• Music levels appropriate for traffic

  Yes

  No

  N/A

• All lights working

  Yes

  No

  N/A

• The show at appropriate levels

  Yes

  No

  N/A

• All accent lighting in proper placement

  Yes

  No

  N/A

• All marketing monitors working correctly

  Yes

  No

  N/A

• Carpet in good condition no smells or stains

  Yes

  No

  N/A

• All dining room features working (animatronics, water features, etc.

  Yes

  No

  N/A

• All tables and chairs in good repair

  Yes

  No

  N/A

• All booths in good condition springs and fabric to standard

  Yes

  No

  N/A

• Proper temperature in dining room

  Yes

  No

  N/A

• Canopy dust free/fresh looking

  Yes

  No

  N/A

• Server huts clean and in good repair. Floors, walls

  Yes

  No

  N/A

• P touch messaging on aloha terminals

  Yes

  No

  N/A

• Hi chairs and boosters in good condition

  Yes

  No

  N/A

• Tea urns and coffee pots clean and shiny

  Yes

  No

  N/A

• Coffee cups clean - no stains

  Yes

  No

  N/A

Systems

• Lighting Schematic in place

  Yes

  No

  N/A

• Animation audit complete

  Yes

  No

  N/A

Behind the scenes

• Break room clean and organized

  Yes

  No

  N/A

• Crew restrooms clean and organized

  Yes

  No

  N/A

• Manager offices clean and organized

  Yes

  No

  N/A

• Training room clean and organized

  Yes

  No

  N/A

• Maintenance shop clean and organized

  Yes

  No

  N/A

• Habitat area clean and organized

  Yes

  No

  N/A

• Compressor room clean and organized

  Yes

  No

  N/A

• Crew lockers clean and organized, no items left overnight

  Yes

  No

  N/A

• Capped tables at the same height

  Yes

  No

  N/A

• One on one with GM

• One on one with support mgrs

• One on one with Group sales

• One on one with Crew Sups

• Attend Mgr meeting

• ChaCha/Sharkey visible (once an hour off peak, twice an hour during peak)

  Yes

  No

  N/A

• Aware of current competition promotions

  Yes

  No

  N/A

• Approved collateral in place; in like new condition, including monitors

  Yes

  No

  N/A

• Billboards in good condition and relevant

  Yes

  No

  N/A

• Verify rack cards in place; verify against target locations

  Yes

  No

  N/A

• Marketing call action items in place

  Yes

  No

  N/A

• ChaCha costume looks Great!

  Yes

  No

  N/A

• Full hands in/full hands out

  Yes

  No

  N/A

• Greet times in compliance.

  Yes

  No

  N/A

• Drink times in compliance.

  Yes

  No

  N/A

• Accurate wait times are being quoted

  Yes

  No

  N/A

• Tables are pre-bussed to spec

  Yes

  No

  N/A

• Bar tabs in front of guests at bar top

  Yes

  No

  N/A

• Glassware cleanliness to spec

  Yes

  No

  N/A

• Tables re-sat within 90 seconds after set - if on a wait

  Yes

  No

  N/A

• Mgrs pro-actively visiting high ticket times

  Yes

  No

  N/A

• Allergy procedures in place

  Yes

  No

  N/A

• Food audit completed

  Yes

  No

  N/A

• Service audit completed

  Yes

  No

  N/A

• Wild LSC procedures in place

  Yes

  No

  N/A

• LSC board utilized

  Yes

  No

  N/A

• Mgr LSC 3 table touches in place

  Yes

  No

  N/A

• NPS boards posted for staff

  Yes

  No

  N/A

• Safety Box in place and utilized

  Yes

  No

  N/A

• Safety board in place

  Yes

  No

  N/A

• Safety Binder in place

  Yes

  No

  N/A

• Regional Top concerns

• GM Top Concerns

• Wins at the property!

• GM Signature

  Sign

• RD/RVP Signature

  Sign