Title Page
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Property Name
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Shift closure date
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Prepared by
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Name of the Team Members
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Briefing Time
Front Office Checklist
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Check your Area if it's cleaned by HK.
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Check for all the ZZZ folios amount to be zero before night audit.
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Checkout ZZ folios before audit
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Check the Rates before the NA
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Run the Night Audit
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Email the Night Audit reports as described in the Reports to be maintained
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Send the revenue figures to FOM/OM/RM via text
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After all the departures, settle the EDC Batch & verify it with the PMS report "Payments of the Day
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Take Print out of ADR Sheets for the Morning meeting & also circulate it to Sherbagh Gate.
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Sort all the invoices of the In House & Departure guests.
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Keep all the supportings & Bills ready for the departure guests.
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Check for all the transportation requests of the day & inform travel Agent / Department about the same
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Print the reg cards/welcome letters for the arrival rooms
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Get the hand written welcome letters ready for the arrival guests
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Prepare the bills for departures.
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All the stationary to be placed in the room before guest arrivals
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Tent allocation and ETA information to SherBagh whatapp group for HK and Service.
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Prepare the ADR Sheet for the next day, fetch for all the details from PMS, Accounts & emails.<br>
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Stack all the invoice along with Batch Close & hand it over to Accountant<br>
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If any Cash transaction of the day, hand it over to the accountant & count the same in front of him before handing<br>
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C Form departures to be shown for all the departures of the day.<br>
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After the Checkin proper updation (MIGD) to be done in PMS along with all the sharer details. Email address excel sheet should be updated daily along with the profile updation<br>
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All the guest ID's to be saved in a proper daily basis manner for any future refrence<br>
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C Forms to be filled.<br>
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Update the Reports, such as; Data Master sheet, Demographic & Nationality Report, Transportation Report, Complimentary Report, Boutique Sale Report.<br>
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All the postings to be done in the PMS for the day (like; Transportation Sale,Spa Sale Boutique Sale, Excursion Sale, Extra bedetc.)<br>
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Fill in the A&D Register<br>
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Check for any early departure of next day morning & prepare their bills by advance posting the folio.<br>
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Stack all the stationary for next day operations in their respective areas.<br>
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Clean the reception desk and stack all the items in their respective areas.<br>
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Check for the keys and lock the cash dawer and hand it over to Security gate<br>
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Communicate all the information to your team member after closing<br>
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Total Check-in for the day
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Total Check out for the day
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Reg cards checked by
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PMS updated by
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C- from Check-in by
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C- from Check-out by
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A&D register updated by
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Data Maters updated by
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Today's Posting done by
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Todays Rate Check done by
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Departure bills need to save in folder and all TA invoice has to share on TA email id's as per PI .
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ADR made by
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PM Closed
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Total cash drop for the day
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Glitches If any
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Print the reg cards/welcome letters for the tomorrow's arrival?