SSE Arena Wembley - Quality Inspection

• Conducted on

  Date

• Prepared by

• Location
  Address

Arena Aquare

• Litterpick front of building

  Yes

  No

  N/A

• Spot clean walls and paintwork and remove footprints

  Yes

  No

  N/A

• Spot clean glass

  Yes

  No

  N/A

• Empty and and wipe clean smokers tube

  Yes

  No

  N/A

• Sweep up any cigareete buts

  Yes

  No

  N/A

Exterior North/South

• Clean air conditioning vents using hot soapy water

  Yes

  No

  N/A

• Clean Poster frames inside and out using hot soapy water

  Yes

  No

  N/A

VIP Entrance/South Lilly Pad

• Litterpick

  Yes

  No

  N/A

• Empty refuse bin, wipe clean re line

  Yes

  No

  N/A

• Wash plastic carpet and paving stoneswith scrubber dryer

  Yes

  No

  N/A

• Clean glass

  Yes

  No

  N/A

• Clean doors into Arena

  Yes

  No

  N/A

• Clear weeds

  Yes

  No

  N/A

• North Lilly pad smoking area

  Yes

  No

  N/A

• Sweep up cigarette butts

  Yes

  No

  N/A

• Empty cigarette tube and wipe clean

  Yes

  No

  N/A

• Remove rubbish, wipe bin and reline

  Yes

  No

  N/A

• Wipe all edges and ledges

  Yes

  No

  N/A

Reception/ Meeting Rooms/Offices/Box office

• Vacuum carpeted area

  Yes

  No

  N/A

• Empty waste bins and replace bags, remove rubbish

  Yes

  No

  N/A

• Vacuum, damp mop and spray clean all hard floors

  Yes

  No

  N/A

• Dust clean desks/reception desk/worktops

  Yes

  No

  N/A

• Thoroughly wipe clean all meeting room furniture

  Yes

  No

  N/A

• Dust/wipe ledges, skirting boards, extinguishers, radiators etc

  Yes

  No

  N/A

• Spot clean internal doors/glazing

  Yes

  No

  N/A

• Wipe clean doors

  Yes

  No

  N/A

• Clean kitchen areas

  Yes

  No

  N/A

Foyer

• Sweep hard floors using V sweeper or flat brush

  Yes

  No

  N/A

• Spot mop

  Yes

  No

  N/A

• Spot clean walls and paintwork

  Yes

  No

  N/A

• Spot clean glass all door furniture

  Yes

  No

  N/A

• Dust/ damp wipe ledges, sills, skirting, picture frames

  Yes

  No

  N/A

• Dust and clean signage above reception and others

  Yes

  No

  N/A

• Passenger Lift: - Clean lift panels, lining and doors

  Yes

  No

  N/A

• Vacuum lift door runners

  Yes

  No

  N/A

• Thoroughly clean lift inside and out

  Yes

  No

  N/A

• Maintain hard floor areas using scrubber drier

  Yes

  No

  N/A

• Vacuum door mats

  Yes

  No

  N/A

• Fully clean exterior of display cabinets glass

  Yes

  No

  N/A

• Vacuum stairs/mop/ to North/ South Concourse

  Yes

  No

  N/A

• Wipe and spot clean glazing on stairs to N and S Concourse

  Yes

  No

  N/A

• Spot clean any stair nosings to N and S Concourse

  Yes

  No

  N/A

• Wipe clean and polish hand rails

  Yes

  No

  N/A

• Empty bins, replace bin liners and remove rubbish

  Yes

  No

  N/A

• Dust/clean all ledges including Merchandising

  Yes

  No

  N/A

• Scrub floor using ride on scrubber dryer

  Yes

  No

  N/A

Washrooms: - Foyer/Staff/ Restaurant/ Shower room

• Vacuum/ clean floors

  Yes

  No

  N/A

• Empty rubbish bins, wipe, replace liner, remove rubbish

  Yes

  No

  N/A

• Spot clean cubicle walls and tiles

  Yes

  No

  N/A

• Wash WC pans, urinals and wash basins

  Yes

  No

  N/A

• Wash both sides of toilet seats and dry polish

  Yes

  No

  N/A

• Clean and polish taps

  Yes

  No

  N/A

• Damp dust hand dryers, pipes, cisterns, sanitary disposal units and paper towel dispensers

  Yes

  No

  N/A

• Ensure all toilets have sufficient toilet rolls, that airfreshners are working and soap dispensers full

  Yes

  No

  N/A

• De scale urinals/toilets/washbasins

  Yes

  No

  N/A

• Remove cob webs, damp wipe air vents

  Yes

  No

  N/A

• Thoroughly clean shower walls and tray. Polish tiles

  Yes

  No

  N/A

• Clean and descale shower rose and pipes as appropriate

  Yes

  No

  N/A

• Throughly wash all floors and leave smear free

  Yes

  No

  N/A

• Deep clean all washrooms/toilest areas in rotation

  Yes

  No

  N/A

Restaurant Area

• Sweep/vacuum hard floors

  Yes

  No

  N/A

• Wash hard floor areas

  Yes

  No

  N/A

• Spot clean all glass

  Yes

  No

  N/A

• Spot clean walls and paintwork

  Yes

  No

  N/A

• Empty all restaurant bins / replace liners and dispose of litter to designated area

  Yes

  No

  N/A

• Clean doors and glass panels

  Yes

  No

  N/A

• Wash and buff lift lobby floor

  Yes

  No

  N/A

• Dust/ damp wipe ledges, sills, skirting

  Yes

  No

  N/A

• Thoroughly clean goods lift inside and out

  Yes

  No

  N/A

• Wash goods lift floor

  Yes

  No

  N/A

• Vac/sweep kitchen bin area

  Yes

  No

  N/A

• Wash kitchen bin area

  Yes

  No

  N/A

• Clean staff toilet as per Foyer toilets

  Yes

  No

  N/A

• Clean Restaurant public toilets as per toilets in Foyer

  Yes

  No

  N/A

• Clean Bar Areas - sweep and mop floors, wipe furnishings

  Yes

  No

  N/A

North/South Concourse

• Sweep Concourse floors using V sweep or flat sweep

  Yes

  No

  N/A

• Remove chewing gum from floors and stairs

  Yes

  No

  N/A

• Vacuum all stairs from auditorium

  Yes

  No

  N/A

• Wash all stairs from the auditorium

  Yes

  No

  N/A

• Wash concourse hard floor areas using scrubber drier

  Yes

  No

  N/A

• Empty concourse bins and re line with bags

  Yes

  No

  N/A

• Sweep and mop bin areas

  Yes

  No

  N/A

• Spot clean walls and paintwork

  Yes

  No

  N/A

• Clean all catering outlet exterior ledges

  Yes

  No

  N/A

• Spot clean all doors/glazing

  Yes

  No

  N/A

• Clean kick plates/fingerplates as required

  Yes

  No

  N/A

• Clean store rooms/cleaning cupboards, mop weekly

  Yes

  No

  N/A

• Catering outlet roofs

  Yes

  No

  N/A

• Aircon (high level) vents

  Yes

  No

  N/A

Concourse Washrooms

• Vacuum/sweep clean floors and mop throughly

  Yes

  No

  N/A

• Empty rubbish bins, wipe, replace liner, remove rubbish

  Yes

  No

  N/A

• Spot clean doors for finger marks

  Yes

  No

  N/A

• Spot clean cubicle walls and tiles

  Yes

  No

  N/A

• Wash WC pans, urinals and wash basins

  Yes

  No

  N/A

• Wash both sides of toilet seats and dry polish

  Yes

  No

  N/A

• Clean and polish taps

  Yes

  No

  N/A

• Damp dust hand dryers, pipes, cisterns, sanitary disposal units and paper towel dispensers

  Yes

  No

  N/A

• Wipe/clean wall directly under hand dryer

  Yes

  No

  N/A

• Ensure all toilets have sufficient toilet rolls, that airfreshners are working and soap dispensers full

  Yes

  No

  N/A

• De scale urinals/toilets/washbasins

  Yes

  No

  N/A

• Remove cob webs, damp wipe air vents

  Yes

  No

  N/A

• Throughly wash all floors and leave smear free

  Yes

  No

  N/A

• Deep clean washrooms

  Yes

  No

  N/A

SSE Rewards Lounge

• Vacuum/mop floors

  Yes

  No

  N/A

• Thoroughly wipe and clean all surfaces and furniture

  Yes

  No

  N/A

• Dust/wipe ledges, skirting boards, extinguishers, etc

  Yes

  No

  N/A

• Spot clean internal doors/glazing

  Yes

  No

  N/A

• Clean stainless steel doors and glazing

  Yes

  No

  N/A

• Clean windows internally

  Yes

  No

  N/A

• Dust Lamp shades

  Yes

  No

  N/A

Heineken Lounge

• Vacuum/mop/machine scrub floor

  Yes

  No

  N/A

• Thoroughly wipe clean all surfaces and furniture

  Yes

  No

  N/A

• Vacuum sofa buttonholes

  Yes

  No

  N/A

• Dust venetian blinds

  Yes

  No

  N/A

• Empty bins, wipe clean and replace liner

  Yes

  No

  N/A

• Clean washrooms as Concourse washrooms

  Yes

  No

  N/A

• Clean and polish mirrowed wall

  Yes

  No

  N/A

• Clean bar counter

  Yes

  No

  N/A

• Clean bar stools and tables

  Yes

  No

  N/A

Crew Catering

• Wipe down stainless kitchen walls and ensure smear free

  Yes

  No

  N/A

• Clean cooker hobs thoroughly and oven

  Yes

  No

  N/A

• Wipe cooker hood, remove filters and clean

  Yes

  No

  N/A

• Clean sinks, worktops

  Yes

  No

  N/A

• Clean all ledges and furniture

  Yes

  No

  N/A

• Dust speakes

  Yes

  No

  N/A

• Clean fridges inside and out. Dispose of left over food

  Yes

  No

  N/A

• Clean light fittings

  Yes

  No

  N/A

• Sweep, mop or scub floor with machine

  Yes

  No

  N/A

• Wipe walls clean in dining area

  Yes

  No

  N/A

Dressing Rooms

• Clean Washrooms as concourse including shower

  Yes

  No

  N/A

• Clean/polish mirrors in main room

  Yes

  No

  N/A

• Clean all fixtures and fittings

  Yes

  No

  N/A

• Dust skirting boards

  Yes

  No

  N/A

• Empty rubbish bins, wipe down and reline with correct bags

  Yes

  No

  N/A

• Sweep/vacuum floors and mop or scrub with machine

  Yes

  No

  N/A

• Remove any marks on walls

  Yes

  No

  N/A

• Wipe down doors and clean fingerplates

  Yes

  No

  N/A

• Remove blue tack from walls and doors

  Yes

  No

  N/A

• Empty fridges and clean

  Yes

  No

  N/A

• Wipe sofas with clean cloth

  Yes

  No

  N/A

Dressing Room Corridor

• Clean washrooms as Concourse washRRooms

  Yes

  No

  N/A

• Sweep corridor

  Yes

  No

  N/A

• Mop or scrub using scrubber dryer

  Yes

  No

  N/A

• Remove blue tack from doors and walls

  Yes

  No

  N/A

• Wipe down doors

  Yes

  No

  N/A

• Clean footmarks off the walls

  Yes

  No

  N/A

• Dust any fixtures and fittings

  Yes

  No

  N/A

• Dust fire extinguishers

  Yes

  No

  N/A

• Clean footplates and fingerplates

  Yes

  No

  N/A

• Clean glass in doors

  Yes

  No

  N/A

Production Corridor

• Clean washrooms as Concourse washooms + shower room

  Yes

  No

  N/A

• Sweep corridor

  Yes

  No

  N/A

• Mop or scrub using scrubber dryer

  Yes

  No

  N/A

• Remove blue tack from doors and walls

  Yes

  No

  N/A

• Wipe down doors

  Yes

  No

  N/A

• Clean footmarks off the walls

  Yes

  No

  N/A

• Dust fixtures and fittings

  Yes

  No

  N/A

• Dust fire extinguishers

  Yes

  No

  N/A

• Clean footplates and fingerplates

  Yes

  No

  N/A

• Clean glass in doors

  Yes

  No

  N/A

• Clean/dust pictures

  Yes

  No

  N/A

Production Offices

• Vacuum carpeted area

  Yes

  No

  N/A

• Empty waste bins and replace bags, remove rubbish

  Yes

  No

  N/A

• Vacuum, damp mop and spray clean all hard floors

  Yes

  No

  N/A

• Dust clean desks worktops

  Yes

  No

  N/A

• Thoroughly wipe clean all furniture

  Yes

  No

  N/A

• Dust/wipe ledges, skirting boards, extinguishers, radiators etc

  Yes

  No

  N/A

• Spot clean internal doors/glazing

  Yes

  No

  N/A

• Wipe clean doors

  Yes

  No

  N/A

• Remove blue tack from doors and walls

  Yes

  No

  N/A

Arena Auditorium

• Full pick up comleted and seating areas clear of rubbish

  Yes

  No

  N/A

• Seating floors mopped

  Yes

  No

  N/A

• Arena floor scrubbed clean

  Yes

  No

  N/A

• Retractable mopped

  Yes

  No

  N/A

• All railings / handrails dust free

  Yes

  No

  N/A

• Walls spot wiped removing dirt and spillage marks

  Yes

  No

  N/A

• Seating bays clean

  Yes

  No

  N/A

• Doors cleaned

  Yes

  No

  N/A

• Litter free

  Yes

  No

  N/A

• Chewing gum removed from floor and seats

  Yes

  No

  N/A

• All stairs cleaned and mopped

  Yes

  No

  N/A

• Confetti removed where applicable

  Yes

  No

  N/A

• Seats cleaned where applicable

  Yes

  No

  N/A

• Signage dusted

  Yes

  No

  N/A

• All ledges and edges clean

  Yes

  No

  N/A

• Stair cases swept and mopped. Chewing gum removed

  Yes

  No

  N/A

• VIP areas tables cleaned, floors vacuumed and mopped

  Yes

  No

  N/A

• Kick plates and finger plates cleaned

  Yes

  No

  N/A

• Glass in doors cleaned

  Yes

  No

  N/A

• Spot boxes remove rubbish, sweep and mop remove blue tack etc

  Yes

  No

  N/A

• Pyro Room, remove rubbish, chewing gum, sweep and mop

  Yes

  No

  N/A

Service Yard

• Litterpick

  Yes

  No

  N/A

• Wash compactor areas

  Yes

  No

  N/A

• Dust Fire extinguishers

  Yes

  No

  N/A

• Wash down diesel tanks

  Yes

  No

  N/A

• Scrub with scrubber dryer

  Yes

  No

  N/A

• Tidy bin area

  Yes

  No

  N/A

• Litter pick service yard area / security hut

  Yes

  No

  N/A

Storage area

• Please take a photo of the storage cupboard

  Media

Client sign-off

• Please ensure every attempt has been made to gain the client's signature, however, if the client is not available, please state so in the additional comments section and self-sign this inspection.

• Date and time

  Date

• How would you rate the service received from PSS

  Poor

  Satisfactory

  Good

  Excellent

• Additional comments

• Client sign-off

  Sign