Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Car Park
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Car Park is in good condition
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Area is clean and tidy
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Abandoned trolley's have been collected from Car Park
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Effective line marking is present
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Waste bins are available
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Disabled parking is available
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Disabled access to store is clear and available
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Adequate lighting at time of visit
Store Entry
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Windows/Walls are clean and free from graffiti
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Trading Hours signage is clearly visible and current
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Promotional or marketing material is current
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No visual blocks to store entry
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Store entry is clean
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Entry to store is free from obstructions
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Entry to store is uncluttered
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Shopping baskets are clean and available for use
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Customer trolley's are clean and available for use
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Baby capsules are clean and available for use
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Catalogues are available at point of entry
Produce
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Floor area is clean
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Floor area is free from any potential slips and trips hazards
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Cabinets and floor bunks are clean and free of waste
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Quality of stock is excellent
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Unsaleable stock has been removed from sale
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Range available satisfies seasonal and demographic demand for store
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Stock weight is in line with relevant trading pattern at time of visit
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Minimum 90% of range are available
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
Meat
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Floor area is clean
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Floor area is free from any potential slips and trips hazards
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Cabinets are clean and free of waste
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Quality of stock is excellent
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Unsaleable stock has been removed from sale
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Range available satisfies seasonal and demographic demand for store
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Stock weight is line with relevant trading pattern at time of visit
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Minimum 90% of range are available
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
Delicatessen
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Floor area is clean
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Floor area is free from any potential slips and trips hazards
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Cabinets are clean and free of waste
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Quality of stock is excellent
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Unsaleable stock has been removed from sale
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Range available satisfies seasonal and demographic demand for store
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BBQ Chicken is available and satisfying trading pattern
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Stock weight is line with relevant trading pattern at time of visit
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Minimum 90% of range are available
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
Bakery
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Floor area is clean
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Floor area is free from any potential slips and trips hazards
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Cabinets and bakery gondolas or racks are clean and free of waste
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Quality of stock is excellent
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Unsaleable stock has been removed from sale
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Range available satisfies seasonal and demographic demand for store
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Stock weight is line with relevant trading pattern at time of visit
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Minimum 90% of range are available
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
General Merchandise
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Floor area clean
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Floor area is free from any potential slips and trips hazards
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Shelving is clean
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Stripping is clean and shop- ready (not broken ,split or missing)
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Range available satisfies seasonal and demographic demand for the store
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Minimum of 90% of range are available
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
Grocery
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Floor area clean
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Floor area is free from any potential slips and trips hazards
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Shelving is clean
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Stripping is clean and shop- ready (not broken ,split or missing)
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Gondola Ends are tied up with current promotional program
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Stock weight is in line with relevant trading pattern at time of visit
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Minimum of 90% of range are available
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Community Co range has been ordered and cut into fixtures as per Retail Space layout ( Next -to -Market Leader)
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
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POS material is current including shelf wobblers etc
Dairy
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Floor area is clean
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Floor area is free from any potential slips and trips hazards
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Shelving is clean
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Stripping is clean and shop ready (not broken ,split or missing)
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All refrigerated cabinets are clean
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Stock weight is in line with relevant trading pattern at time of visit
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Minimum 90% of range are available
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Community Co range has been ordered and cut into fixtures as per Retail Space layout ( Next to Market Leader)
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
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POS material is current including shelf wobblers etc
Freezer
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Floor area is clean
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Floor area is free from any potential slips and trips hazards
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Shelving is clean
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Stripping is clean and shop ready (not broken ,split or missing)
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All refrigerated cabinets are clean
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Stock weight is in line with relevant trading pattern at time of visit
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Minimum 90% of range are available
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All current promotional lines are available
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All lines are ticketed
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Merchandising within department is effective
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POS material is current including shelf wobblers etc
Staff/Service
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Store staff are suitably attired
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Staff are wearing name badges
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Checkouts are clean and free of dumped stock etc
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Area around checkouts is free of obstructions
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Display units on checkouts are merchandised effectively
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Sufficient number of checkouts are open to satisfy trading environment
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Customers are greeted when being served
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Assistance is provided when required ( car service etc)
Store General
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All POS material is current
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Customer has reviewed their last customer shopping survey (Spider Graph)<br><br><br>
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No outstanding issues with Metcash
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Sales discussion has taken place with retailer eg Sales events, Market Day , Baby Sale , Easter etc.
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Stock level discussion has taken place
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Competitor activities have been discussed
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Retailer has reviewed the audit document
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Copy of report has been left with the retailer
