Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
1. Process Control
-
Is the HACCP team listed, current & appropriate?
-
Do the product descriptions cover all products stored at SIW?
-
Is the Process Flow Chart still correct?
-
Is the HACCP Hazard Analysis Table & HACCP Table still current?
-
Was a HACCP review performed in September, as per the internal audit schedule?
-
Is the Certificate of insurance in the quality manual still current?
2. Product Specifications
-
Does the product specifications category match current operations?
3. Product Identification & traceability
-
Does the product identification & traceability document cover current operational processes?
-
Is the receiving procedure/SOP current?<br>Is it being followed?
-
Are checks being done on stock received & dispatched?
4. Approved Supplier Program
-
Are certificates from key suppliers current?
-
Are there any suppliers who have changed or need to be added to the approved supplier list?
5. Document Control
-
Is the quality policy current & signed by management?
-
Does the description of the QMS cover current operations?
-
Are the organisational charts up to date?
-
Are documents adequately controlled in the quality manuals and records ( check documents against document register)?
6. Good Warehouse Practices
-
Does the preventative maintenance procedure cover all areas requiring preventative maintenance?
-
Are there records showing preventative maintenance has been taking place?
-
Is the reclaim SOP being followed and are staff using the damaged stock form to report damages?
-
Are the premises including fixtures, fitting, equipment and vehicles in good working order?
-
Is the FoodBank SOP being followed?
7. Cleaning
-
Is the cleaning SOP being followed?
-
Are records being maintained for all cleaning activities?
-
Are vehicles clean and in good condition?
-
Are staff facilities clean?
-
Is the effectiveness of the cleaning procedure being verified through the DC verification walk?
-
Where failures have occurred have CAR's been raised and actioned?
-
Are MSDS's for all cleaning chemicals available and current?
8. Pest Prevention
-
Are contractor's credentials up to date?
-
Are pest control devices located so as to not cross-contaminate product?
-
Are pest control devices tamper proof?
-
Is there evidence the pest control contractor is monitoring the effectiveness of the program?
-
Are corrective action procedures in place when the program is not effective?
-
Are MSDS'S available for all chemicals pest control chemicals used?
-
Are external doors sealed to ensure access points for pests are minimised?
-
Are records of pest control activities and treatments being kept?
9. Calibration
-
Is the list of equipment to be calibrated up to date?
-
Is the schedule for internal and external calibration being followed?
-
Are calibration records being maintained?
10. Verification
-
Do the weekly verification walk forms cover all weeks?
-
Have all points noted on the weekly verification walk forms been actioned?
-
Are internal audits being conducted according to schedule?
-
Are internal auditors appropriately trained and competent?
-
Are the results of internal audits communicated and actioned by appropriate staff?
-
Are audit results reviewed at management quarterly reviews?
11. Training
-
Are reclaim store persons trained in procedures ( quiz staff )?
-
Are receivers trained in procedures ( quiz staff )?
-
Are maintenance staff trained in preventative maintenance requirements?
-
Are cleaners trained in procedures ( quiz staff )?
-
Are good warehousing practices/good fresh practices followed by the appropriate staff?
-
Are skills updated in Pyramid?
12. Corrective Actions (inc.Recall)
-
Are CAR reports available showing problems, their cause and actions taken?
-
Are record available of all recalls/withdrawals on site?
-
Are recalls/withdrawals being actioned appropriately?
13. Customer Focus
-
Is the customer complaint procedure being followed for all quality related complaints?
-
Are records available of the customer complaints?
-
Have actions been taken to correct/prevent the cause of complaints?
-
Is the customer complaint flow chart current?