Information
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Site Address
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Flat Number or House Name
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Job Ref No
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Engineer Name Returning Stock
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Date Returned
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Document No.
Returned Stock
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Description of Items to be returned
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Serial Number
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Photographs of Items
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Have these been sent to stores?
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Reason
CCTV
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DVR
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NVR
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Not Showing Online
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No Power
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No Picture
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Not Fit for Purpose
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Distorted Picture
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Type
Door Entry
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No speech
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Not releasing door
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Button Not Working
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Can't hear
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Monitor - no picture
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Monitor - no power
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Monitor - not releasing door
Access
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Controller not online
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Reader not responding
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Incorrect reader for the system
Supplier
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Have you spoken to the supplier
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Explain reasoning
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RMA
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Any additional notes
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Person returning stock
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Date of stock returned