Information

  • Reason for Visit

  • Site

  • Conducted on

  • Attended by

Site Information

  • Full Address
  • Site Contact

  • Site Contact Position

  • Site Opening Time

  • Site closing time (Weekday)

  • Site Closing Time (Weekend)

  • Parking Availability

  • Additional information

Daily

  • For which reason did you attend site?

Tills

  • What Model Tills does site have?

  • How many tills are on site?

  • Pictures of each till in location with perspective. (Incl. Cash drawer, surround and printer)

  • Pictures of each till's power and data points.

  • Are all tills working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

Cash Drawers

  • How many Cash drawers are on site?

  • Does site have cash drawer surrounds?

  • Are all the cash drawers working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

Printers

  • Printer Make/Model?

  • By which tills are the printers located?

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

Chip and pin

  • How many PED's are on site?

  • PED locations and connection method (Fixed (pole mounted), Bluetooth, GPRS or Integrated (Wi-Fi))

  • PDQ locations

  • Are all PEDs working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

KMS/KP

  • Is site running KMS or Kitchen Printers?

  • KMS solution?

  • How many screens in total?

  • Details of screen locations

  • Screen locations. (Annotated for reference)

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

  • KP Make/Model?

  • How many Kitchen printers in total?

  • Details of KP locations

  • KP locations

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

EPOS Power

  • What EPoS power supply does site have?

  • Details of EPoS board location

  • Picture of board/location

  • Details of board locations and breaker specifics (bar, kitchen, EPoS, etc)

  • Picture of board/locations

  • Notes

Phones

  • How many phones does site have?

  • What technology phones are they?

  • Phone locations

  • Phone locations

  • Has the phone divert been removed?

  • Are all the phones working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

Wi-Fi

  • How many Access Points are at site?

  • Access Point locations

  • WiFi ADSL location and number

  • Picture of ADSL location

  • Is the RTS hybrid Wi-Fi installed and working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number

  • What is the Wi-Fi landing page and does it match the site's format?

Public printer

  • Does the site have a public printer?

  • Details of location

  • Picture of Printer in Location

  • Is the printer working?

  • Picture of test print

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

  • Pos Server Make and Model

  • How many manager workstations are on site?

  • Manager workstations Make/Model?

  • Manager workstation locations

  • Manager workstation locations

  • Amount of BOH switches?

  • Switch Models

  • Do they have an AV switch?

  • AV switch location

  • Picture of AV switch location

  • EPoS ADSL location and number

  • Picture of EPoS ADSL location

  • Picture of BOH kit (Comms cab or loose switches, PC, etc.)

  • Are all BOH items working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number?

  • How many BOH printers are on site?

  • PLEASE NOTE THAT THE BOH PRINTER MUST BE NETWORKED AND NOT CONNECTED VIA USB. PLEASE ENSURE THE CONNECTION METHOD IS NETWORK.

  • Location of BOH printers

  • Make/Model of BOH printers?

  • Pictures of BOH printer and locations

  • Back office printer working? (Please test both printing and scanning)

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has a call been logged?

  • Supplier and reference number?

Music/AV System

  • What Music/AV system does site have (Select all)

  • Is the music system working and Online? To confirm call Imagesound on 01246 572997 or Kaleidovision on 01992 503773<br><br>

  • What seems to be the problem? Please give as much information as possible.

  • Has a call been logged?

  • Supplier and reference number?

ID Scanner

  • Does the site have an ID Scanner?

  • Is the ID Scanner working and online?

  • Pictures of ID Scanner in Location and network patching

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

EPOS Till Data

  • Has all EPOS till data been checked against PAR and on-site menus?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Is all data correct?

Red Care Alarm

  • What is the number of the Red Care Alarm?

Tills

  • How many tills are on site?

  • Have the tills been upgraded as part of the site refurbishment?

  • Have all the Transaction IDs been reset by Zonal?

  • Please give details as to why this has not been completed.

  • Are all tills working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Printers

  • On which tills are there printers?

  • Make and model

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Chip and pin

  • How many PEDs are on site?

  • PED locations

  • Are all PEDs working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

KMS/KP

  • Is site running KMS or Kitchen Printers?

  • How many screens in total?

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • How many Kitchen printers in total?

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Phones

  • How many phones does site have?

  • What technology phones are they?

  • Phone locations

  • Are all the phones working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Wi-Fi

  • How many Access Points are at site?

  • Is the RTS hybrid Wi-Fi installed and working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • What is the Wi-Fi landing page and does it match the site's format?

Public printer

  • Does the site have a public printer?

  • Is the printer working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

  • Pos Server Make and Model

  • Has the POSPC been upgraded as part of the site refurbishment?

  • Has a full reconfigure been completed by Zonal?

  • Please give details as to why this has not been completed.

  • Has the manager documents been copied back onto the POSPC?

  • Please give details as to why this has not been completed.

  • Manager Workstation Make/Model

  • Has the BOH workstation been upgraded as part of the site refurbishment?

  • Has the manager's documents been copied across and are they available on the workstation?

  • Please give details as to why this has not been completed.

  • Are BOH items working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Back office printer working

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Music/AV System

  • What Music/AV system does site have (Select all)

  • Is the music system working and Online?

  • What seems to be the problem? Please give as much information as possible.

  • Has a call been logged?

  • Supplier and reference number?

Tills

  • How many tills are on site?

  • Are all tills working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Printers

  • On which tills are there printers?

  • Make and model

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Chip and pin

  • How many PEDs are on site?

  • PED locations

  • Are all PEDs working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

KMS/KP

  • Is site running KMS or Kitchen Printers?

  • How many screens in total?

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • How many Kitchen printers in total?

  • Are these all working correctly?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Phones

  • How many phones does site have?

  • What technology phones are they?

  • Phone locations

  • Are all the phones working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Wi-Fi

  • How many Access Points are at site?

  • Is the RTS hybrid Wi-Fi installed and working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • What is the Wi-Fi landing page and does it match the site's format?

Public printer

  • Does the site have a public printer?

  • Is the printer working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Back office equipment

  • Pos Server Make and Model

  • Manager Workstation Make/Model

  • Are BOH items working?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Back office printer working

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

EPOS Till Data

  • Has all EPOS till data been checked against PAR and on-site menus?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Is all data correct?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

Sign Off

  • Any Issues that requires Stonegate's attention?

  • What are they?

  • Have calls been logged for these?

  • Suppliers and reference numbers

  • Pictures of issues (if applicable)

  • For what reason did you attend site?

  • Are there any items/boxes that need collecting?

  • Have you checked with Celestra that collection has been arranged for handover day and informed them of the amount of boxes to be collected?

  • Description of items and location of storage.

  • Picture of boxes in their storage location. (With perspective)

  • Engineer

  • Property Manager/Designer/Site foreman

Functional Testing

  • Log on to each till individually, open a table reflecting the till number (ie. Till 1 = Table 1) and put through a Starter, Main Course and dessert; a hot drink and a cocktail. Ensure all items go to the correct printers/screens.

  • Has all functional Till tests pass?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Complete a Test transaction on every PED and confirm they are assigned to the correct bases.

  • Has all functional PED tests pass?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Has the tills been upgraded?

  • Please take a picture of the "7 day statement of trade" showing sales data for the dry runs. This proves that the till transaction IDs were reset successfully.

  • Please summarize all New/Additional/Upgrade works that were completed at site

  • Engineer

  • Site Manager

Functional Testing

  • Log on to each till individually, open a table reflecting the till number (ie. Till 1 = Table 1) and put through a Starter, Main Course and dessert; a hot drink and a cocktail. Ensure all items go to the correct printers/screens.

  • Has all functional Till tests pass?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • Complete a Test transaction on every PED and confirm they are assigned to the correct bases.

  • Has all functional PED tests pass?

  • Please give as much information as possible. Issues, solution eta, call log numbers etc

  • 1. Open all tables created during testing process individually and void off all items and pay off as a £0.00 (ZERO) balance.
    2. On the office Work Station Log into Aztec back office system using the User and Password of ngenengineer for both and click on the Reports Tab.
    3. From the list of reports in the main body of the screen select the "7 Day Statement of Trade" and then selected the correct date for the current week and run report.
    4. This will display a full report of the sales generated within the system for the selected period and if all test transactions are voided correctly will display a £0.00 /zero value.
    5. If this is the case a clear image of the screen information displaying the £0.00/zero sales will be required to be uploaded to iAuditor.
    6. If there are any values present on any of the testing dates these will need to be identified via the detailed transaction report and refunded.
    7. Once all outstanding amounts have been refunded and paid off , steps 2 to 5 need to be repeated and completed.

  • Image of "7 day statement of trade" showing 0.00/Zero balance.

  • Engineer

  • Site Manager

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.