Store Manager Monthly Appraisal - duplicate 17012025

• 审核日期 Date of Review

  Date

• 所管辖的门店 Stores under jurisdiction

  Select TANYU PAVILION KL TANYU 1 UTAMA TANYU SUNWAY PYRAMID NONG GENG JI TRX NONG GENG JI PVKL NONG GENG JI PVBJ

  • TANYU PAVILION KL
  • TANYU 1 UTAMA
  • TANYU SUNWAY PYRAMID
  • NONG GENG JI TRX
  • NONG GENG JI PVKL
  • NONG GENG JI PVBJ

• 部门 Department

  OPERATION

• 员工姓名 Name of Employee

• 负责人姓名 Name of Person In Charge

• 门店经理的绩效考核将依据其所管辖的门店表现进行评估。所有得分将以所管门店的平均得分为基础进行评价。培训部将负责将所有指标所需数据公布。The performance appraisal of store managers will be evaluated based on the performance of the stores under their jurisdiction. All scores will be evaluated based on the average score of the stores under their jurisdiction. The Training Department will be responsible for publishing the data required for all indicators.

量化指标 Quantitive Index

损益表 Profit and Loss Statement

• Sample

  

• 有效地进行人员开销控制 *请上传图片证明 *(人效表显示的人力成本低于15%和每小时人效高于RM120) Control cost of restaurant and make sure the cost is at healthy level *Please upload a picture as proof *(The expenditure ratio shown in the manpower costing is less than 15% and SPMH higher than RM120)

  Media

• 所管辖门店平均人效是否处在健康水平？Is the average labor productivity of the stores under your jurisdiction at a healthy level?

  RM120 and above

  RM115 and above

  RM110 and above

  RM105 and above

  Below RM105

• 您为您所管辖门店的人效水平付出了什么努力？请用PDF的方式解释 What efforts have you made to improve the efficiency of the stores you manage? Please explain in PDF format

  解释 Explain

  不解释 No explanation

• 所管辖门店的平均人力成本是否处在健康水平？Is the average labor cost of the stores under your jurisdiction at a healthy level?

  Below 15%

  Below 16%

  Below 17%

  Below 18%

  Above 18%

• 您为降低所管辖门店的人力成本付出了什么努力？请用PDF的方式解释 What efforts have you made to reduce labor costs in the stores you manage? Please explain in PDF format

  解释 Explain

  不解释 No explanation

• 门店的平均食材成本是否处在健康水平？Is the average food cost of the stores under your jurisdiction at a healthy level?

  Below 25%

  Below 26%

  Below 27%

  Below 28%

  Above 28%

• 您为降低所管辖门店的食材成本付出了什么努力？请用PDF的方式解释 What efforts have you made to reduce the cost of ingredients in the stores you manage? Please explain in PDF format

  解释 Explain

  不解释 No explanation

销售目标完成情况 Sales target completion

• 所管辖门店实际总销售额是否有达到总月度销售目标？Did the actual total sales of the stores under your jurisdiction reach the total monthly sales target?

  Achieve 100% & above

  Achieve 95% & above

  Achieve 90% & above

  Achieve 85% & above

  Achieve less than 85%

• 您为所管辖门店达到月度销售目标做出什么努力？请用PDF的方式进行解释 What efforts have you made to achieve the monthly sales target for the stores you manage? Please explain in PDF format

  解释 Explain

  不解释 No explanation

营销活动执行评估 Marketing campaign evaluation

• 所管辖门店的月平均 新会员注册率情况如何？What is the average monthly new member registration rate for the stores under your jurisdiction?

  80% & Above

  70% & Above

  60% & Above

  50%& Above

  Below 50%

• 您为了所管辖门店达到月平均 新会员注册率做出了什么努力？请用PDF的方式解释 What efforts have you made to achieve the average monthly new member registration rate for the stores you manage? Please explain in PDF format

  解释 Explain

  不解释 No explanation

OEC达标情况

• 所管辖门店OEC考核表 平均得分 Average score of OEC assessment form for stores under jurisdiction

  90% & Above

  80% & Above

  70% & Above

  60% & Above

  Below 60%

• 您为门店OEC达标付出了什么努力？请用PDF的方式解释 What efforts have you made to ensure your store meets OEC standards? Please explain in PDF format

  解释 Explain

  不解释 No explanation

神秘食客得分情况

• 所管辖门店的月度神秘顾客报告得分为？What is the Mystery Diner Report score of the store under your jurisdiction?

  90% & Above

  80% & Above

  70% & Above

  60% & Above

  Below 60%

• 您为提高门店神秘食客得分做出了什么努力？请用PDF的方式解释

  解释 Explain

  不解释 No explanation

差评管理

• 所管辖门店当月谷歌评论处于什么星级？What star rating are the Google Reviews of the store under your jurisdiction for that month?

  4.8 star and above

  4.7 star

  4.6 star

  4.5 star

  Below 4.5 star

• 您为了所管辖门店当月谷歌评论星级目标做出了什么努力？请用PDF的方式解释 What efforts have you made to achieve the Google Review star target in the stores you manage? Please explain in PDF format

  解释 Explain

  不解释 No explanation

• 所管辖门店当月是否有任何社交媒体或网路平台的负评？Were there any negative comments on social media or online platforms during the month?

  2 bad reviews and below

  3 bad reviews

  4 bad reviews

  5 bad reviews

  Above 5 bad reviews

• 您为了防止增加在社交媒体或网路平台的负评做出了什么努力？请用PDF的方式解释 What efforts have you made to prevent an increase in negative reviews on social media or online platforms? Please explain in PDF format.

  解释 Explain

  不解释 No explanation

人员管理与发展 People management and staff development

• 对于门店人员的发展与管理，是否有任何举动或方案？Are there any action plan to improve or optimize the store operation in that month?

  4 action plan & above

  3 action plan

  2 action plan

  1 action plan

  0 action plan

• 当月对于门店营运方案的改善或优化，是否有任何举动或方案？Are there any action plan to improve or optimize the store operation in that month?

  4 action plan & above

  3 action plan

  2 action plan

  1 action plan

  0 action plan

店长评估-员工反馈 Store Manager Evaluation-Employee Feedback

• ”店长评估“ 得分 "Store Manager Evaluation" score

  90% & Above

  80% & Above

  70% & Above

  60% & Above

  Below 60%

• 您对人员管理方面做出了什么努力？请用PDF的方式解释 What efforts have you made in personnel management? Please explain in PDF format

  解释 Explain

  不解释 No explanation

个人纪律及出席率 Personal discipline and attendance

• 当月是否有拿无薪假或缺席？Is that any UNPAID LEAVE taken or ABSENT in that month?

  No Taken

  1 day

  2 day

  3 day

  More than 3 day

• 当月上班是否有迟到？Is that any LATENESS in that month?

  No Lateness

  1 day

  2 days

  3 days

  More than 3 days

扣分项 Point Deduction Index

• 当月是否发生严重顾客投诉事件？ Did any serious customer complaints occur that month?

  Select 0 Cases 1 Case 2 Cases 3 Cases 4 Cases 5 Cases

  • 0 Cases
  • 1 Case
  • 2 Cases
  • 3 Cases
  • 4 Cases
  • 5 Cases

• 您对减少门店发生食品安全事件做出了什么努力？请用PDF的方式解释What efforts have you made to reduce food safety incidents in your stores? Please explain in PDF format

  解释Explain

  不解释 No Explaination

• 当月是否发生食品安全事件？ Did any food safety incidents occur during the month?

  Select 0 Case 1 Case 2 Case 3 Case 4 Case 5 Case

  • 0 Case
  • 1 Case
  • 2 Case
  • 3 Case
  • 4 Case
  • 5 Case

• 您对减少门店发生食品安全事件做出了什么努力？请用PDF的方式解释What efforts have you made to reduce food safety incidents in your stores? Please explain in PDF format

  解释 Explain

  不解释 No Explanation

• 当月是否发生消防安全事件？ <br> Did any fire safety incidents occur during the month?

  0 Case

  1 Case

• 您对减少门店发生消防安全事件做出了什么努力？请用PDF的方式解释What efforts have you made to reduce fire safety incidents in your stores? Please explain in PDF format

  解释 Explain

  不解释 No Explanation

完成 Completion

• 查看上面的总分并选择相关的总体绩效评级。 <br> Review the total score above and select the relevant overall performance rating.

  100% Commission

  80% Commission

  50% Commission

  0% Commission

• Reference Guidelines： 85%-100%，得100%绩效 75%-84.99%，得80%绩效 60%-74.99%，得50%绩效 低于60%，得0

区域经理评价和期待 Area Manager Evaluation and Expectations

• 区域经理将在下个月安排什么任务？ What tasks will the Area manager arrange for next month?

• 总体表现评价 Overall performance evaluation

本人对以上问题确认无误 I confirm that the above questions are correct

• 员工全名和签名 Employee's full name and signature

  Sign

• 区域经理全名和签名 Area Manager Full Name and Signature

  Sign