Store Review - 7 Eleven

Are all relevant decals in place (pump numbers, petrol grade) in good condition and clean?<br>Each grade is clearly marked at each hose<br>The grade decals are undamaged, not faded or lifting<br>Each pump is clearly marked with the relevant pump number<br>The pump numbers are undamaged, not faded or lifting<br>The pump dressing (e.g.. corporate striping) is undamaged, not faded or lifting. ( excessive fading) (10)

Are Petrol and Diesel pumps, hoses, nozzles, product sleeves and splash guards clean and show regular evidence of cleaning?<br>Hoses are clean <br>Hoses are free from excessive spider webs<br>Nozzles are clean. (10)

Are Petrol and Diesel pump hoses and nozzles in good condition?<br>Hoses are free of major cracks or splits and do not touch the ground when in holster (Cracked hoses to be assigned to maintenance). Are Triggers in good condition and do not have excessive rust buildup. <br>Nozzles are not damaged and are fitted with splash guards (High Flow Diesel pumps do not require splash guards) (10)

Are the LPG pumps and hoses in good condition?<br>There is no LPG leakage (odour, sounds)<br>Hose couplings are securely attached<br>Brass clip near the nozzle locks and does not rotate when fill lever is activated. Hoses are clean and are free from major cracks or splits and do not touch the ground when in holster<br>The elbow arm rotates and bends to a 90 degree in all directions. Trigger nozzles do not have clips, (20)

Are petrol pumps clean, show regular evidence of cleaning and in good condition?<br>(must be cleaned weekly) Pumps are free from heavy build up of fuel stains<br>All surfaces are dirt free and show evidence of regular cleaning<br>All metal surfaces have a shine <br>Panels are free from rust or dents and are secured. For older pumps reasonable wear and tear may effect the shine. Is the ground immediately surrounding the pumps free of excess build up of oil and grease residue and fuel spills. (10)

Are bollards clean and in good condition?<br>Bollards are clean, upright, firmly in place and does not require painting (Reasonable wear and tear is acceptable) (5)

Are the relevant safety warning signs in place, visible to customer and in good condition?<br>Red metal warning sign is in place on the canopy column<br>Warning decals are in place on the pumps e.g.. no helmets, no phones etc. (size may vary from store to store). (10)

Are instructions for the use and operation of the fuel pumps clearly displayed on or adjacent to the pumps?<br>Instructions on the safe use and operation of pumps must be clearly displayed on or immediately adjacent the pumps (especially with LPG pumps) (10)

Are the forecourt bins, squeegees, squeegee buckets and watering cans available and in good condition?<br>Each forecourt bin has a squeegee bucket containing a squeegee and a watering can<br>Squeegee bucket is clean, does not have a build up of grime on the inside of the bucket, has a handle and is not damaged<br>Squeegee is free from build up of rust, mould and has a full head<br>Watering can is clean, does not have a build up of grime inside and is not damaged. Forecourt bin unit is clean with no cracks or pieces missing (20)

Are the paper towel dispensers clean and in good condition including having paper towel available?<br>Dispenser is free from excessive dust, dirt and unrecommended stickers<br>Paper towel is available from the dispenser<br>Dispenser closes fully and is free from large cracks, chips or rust. ( Issues with the condition of dispenser should be assigned to Maintenance coordinator) (10)

Is the pump crowner promotional signage current and in place?<br>Refer to the current Store Guide. In the new pumps the POS is located within the pump body not in crowner on top. (10)

Is the pump crowner frame present and in good condition?<br>Pump crowner is available for use. Extensive rust and damage are not present (5)

Is the air hose available and ready for use?<br>Gauge is available at the dispenser<br>Air hose is operational - air gauge records pressure (10)

Is the air hose dispenser unit clean and in good condition including the relevant decals?<br>Warning sticker regarding what equipment the air hose can safely inflate is in place.<br>Corporate POS is in good condition and in the required place (7-Eleven logo decal)<br>Unit is free from dust, dirt and unrecommended stickers<br>Unit is undamaged, free from rust and dents and all panels secured. The air hose is in good condition, free of cracks and bulges. The air hose connection clip is in good condition and working. ( Issues with the condition of unit should be assigned to Maintenance coordinator) (10)

Is the price board clean, in good condition and fully visible?<br>Board has no excessive build up of dust, dirt and cobwebs, has no major chips or cracks and the price board is illuminated (10)

Is the correct price displayed on board, pumps and motor charge terminal?<br>The board price, pump prices and motor charge terminal must match for all grades<br>E10 is 2c less than Unleaded<br>Premium Unleaded is 10c more than Unleaded<br>Unleaded 98 is 14c more than Unleaded (20)

Are the canopy columns and any other fixtures ( light boxes & fire extinguishers) clean and in good condition?<br>Canopy columns are free from build-up of dust and dirt and show evidence of regular cleaning <br>Free from build-up of cobwebs<br>Canopy columns and any other fixtures paint is in good condition <br>Paint is intact and columns are undamaged (Canopy columns are free of any unrecommended decals and POS ) (5)

Are height markers present, in good condition and visible on the canopy from all entry points? (10)

Are the mansard signs, fascias, pole signs clean, in good condition and in working order?<br>Signs and poles are free from dust and dirt and show evidence of regular cleaning<br>Free from build up of cobwebs<br>Paint is intact and poles are undamaged (issues with the paint work should be assigned to the Maintenance coordinator) (10)

Is there easy access to paths around building?<br>All paths are clear and free of obstructions including disabled entry path<br>Gateways (where applicable) are accessible<br>Rear and side of building is clear of obstructions (E.g.. Crates or totes) (5)

Are all exterior building lights including lights behind signage in good condition, operational and free from build up of cobwebs?<br>Lights and fittings are undamaged and operational. Free from build up of cobwebs. Shows evidence of regular cleaning (Be specific with area and number of lights) (10)

Is the promotional Pole banner, Portrait banner and mansard banner (external window) current, in place and intact?<br>This is referring to external signage i.e. pole banner<br>Refer to the Store Guide (20)

Are all walls clean and graffiti free?<br>Walls are clean and free of cobwebs<br>Walls, external doors and other fixtures are free from graffiti. (10)

Are the external windows and ledges clean and in good condition?<br>Windows are clean and free from dust build up, food remnants and cobwebs<br>Show evidence of recent cleaning<br>Free from excessive etched graffiti and in good condition<br>Ledges are clean and free from heavy dust build up and in good condition (10)

Are car park, forecourt and apron, free of any tripping hazards?<br>Car park, forecourt and apron do not contain pot holes, cracks or obstructions such as raised concrete that are tripping hazards. (If there is a job logged do not mark down and be specific with area and nature of issue) (10)

Are all lights clear and unobstructed by trees or shrubs and in good condition?<br>Tree branches are not hanging over or obscuring lights (10)

Are drains clean with grates secure and in good condition?<br>All grates are in place<br>Grates sit flush within their frames<br>Drains are free of obstructions, large concentration of weeds and dead leaves, rubbish and dirt build up (be specific with area and condition) (10)

Is the forecourt free from excessive build up of rubbish and other debris?<br>Forecourt is free of rubbish, heavy build up of dead moulding leaves, excessive weed build up around expansion joins and catwalk area (10)

Is the garden bed ground cover contained within garden beds with garden edges present and in place?<br>Cover is not protruding outside of the garden bed and onto grassed areas or pathways<br>Ground cover covers all of garden surface with adequate quantity ( no bare patches)<br>Garden edges (where applicable) are firmly in place and undamaged (10)

Is the view of all 7-Eleven signage clear and unobstructed by trees or shrubs?<br>All signage can be seen clearly from the entrance and exit to the site without any obstructions from a distance of 100 meters. <br>(Notify DM if any of the trees are on council land (10)

Are garden areas clean with no excessive weeds and rubbish ?<br>Garden is free of all weeds and rubbish<br>All leaves ( excessive build up) have been removed (10)

Are lawns mowed and edges trimmed?<br>Grass has recently been mowed (consideration to be given to time of year)<br>All edges have been trimmed. (check gardening schedule to see when the Gardener is due) (10)

Is the main bin area clean, free of loose rubbish and foul odours and shows evidence of regular collection?<br>Enclosure or area surrounding bins is free from rubbish<br>No unpleasant odours are present<br>Enclosure is not being used as a storage area (excluding recently delivered pallets, crates etc.) (10)

Is the dumpster clean, free from overflow and lid closed?<br>Dumpster is reasonably clean and has no build up of waste on walls or base<br>Bin is not overflowing and lid is closed.<br>Are bins in storerooms clean, with no foul odour and there is evidence of regular collection ( for CBD or non fuel stores) (5)

Is the recycling receptacle (if available) being used appropriately?<br>Area is free from excess cardboard<br>All boxes are broken down and placed in the recycling receptacle (5)

Are the 7-Eleven rubbish bins in the recommended position, clean and in good condition<br>All bins are 7-Eleven standard <br>All bins are lined<br>Bins are not overflowing (5)

Are parking bays and all Aprons, clean, free from oil (parking bays) with painted lines clearly marked?<br>Parking bays are free from oil build up (excludes stains)<br>Parking bay lines and any step or edge paint work are fresh, continuous and not faded or excessively worn. <br>All painted markings on the forecourt and Aprons must not be faded or excessively worn. e.g. warning signs, disabled logos, no parking and apron edges. (5)

Are trailers (where available) located in recommended position and not blocking access to forecourt or car park bays?<br>Trailers are placed in a position that is the least inconvenient to customers using parking bays<br>The position does not block access to entry or exit of the site<br>The position does not impede delivery services including fuel deliveries or emergency access to the site (5)

Is the Swap n Go cage locked and adequately stocked?<br>The cage is locked with a padlock<br>The cage stocked with at least 50% full bottles (5)

Is the Swap n Go cage clean, in good condition including the relevant decals and warning placards?<br>Sides and top of the cage are free from heavy build up of dust, dirt and rubbish.<br>Refer to the Corporate POS Catalogue for decals (10)

Is the Swap n Go cage the correct distance from ignition sources?<br>Cages shall be located outdoors,<br>at least 1 m from any opening,<br>at least 1 m from the hose reach of an LPG decanting cylinder,<br>at least 1.5m horizontally or 0.5m vertically from any ignition source,<br>at least 1.5 m from any pit, drain, basement, public place or dispenser for any type of fuel,<br>at least 5m from any tank containing LP Gas,<br>at least 3m from any above-ground tank containing dangerous goods other than LPG,<br>at least 0.5m away from any accumulation of combustible materials (e.g.. Chlorine, Firewood)<br>at least 2m from any structure limiting egress past any cage, and<br>clear on at least two sides from any wall, solid display or other item that could restrict air flow.

Is the ice cabinet clean and in good condition with sufficient stock and relevant decals on display?<br>Around and on top of the cabinet is free from dust, dirt and rubbish build up<br>Cabinet is free from mould<br>Cabinet paintwork is intact and free from dents or rust<br>Internal cabinet is free from excessive ice build up (more than 3cm of ice build-up), dirt and residue<br>Cabinet door must close <br>Inside of door and seals are free from mould<br>Cabinet is sufficiently stocked <br>Clip frame and Perspex clean and in good condition<br>Refer to the Corporate POS Catalogue (10)

Is the Firewood cage clean, stocked and in good condition including the relevant decals?<br>Firewood cage sides and top of the cage are free from heavy build up of dust, dirt and rubbish. Refer to the Corporate POS Catalogue for decals. (5)

Is the operator on duty aware of the fill and dip points and understands the importance of reporting any damage immediately?<br>Operator on duty is able to demonstrate their awareness of the fill and dip points and caps, and understands the importance of reporting any damage immediately? (5)<br>

Record the comparative results of your fuel dips with that which is recorded in the Daily Tank Dip Book. Enter into BOPC, using your current ID password.

Are all fill and dip points clearly marked and accessible?<br>All fill and dip points are labelled with correct marker and are not damaged <br>Dip point caps are present and in good condition (10)

Are dips sticks in good condition, numbers legible and rubber stoppers in good condition where applicable?<br>Dip stick has a safe fill level clearly marked ? <br>Dip sticks markings are legible and dip stick is in good condition. (10)

Is the Emergency Manifest box/cabinet in place and in good condition, clearly marked and accessible?<br>The manifest box is positioned outside the front of the store/building <br>The manifest box is locked at all times, and the key labelled and kept in a location known by all staff. (10)

Does the Emergency Manifest box or cabinet contain the relevant materials?<br>A copy of the Emergency Services Information Pack is kept in the manifest box.<br>The Emergency Services Information Pack has 5 sections:<br>Site plans<br>Information on dangerous goods and hazardous substances, for example LPG, petrol and chemicals.<br>Emergency contact numbers (this section must be completed). If it is a residential neighbour who has refused to give contact details, the FSE must write this in the sheet. If the sheet is not completed in full and there is no reasonable explanation, then the question should be marked non-compliant. If it is a commercial property, school, kinder, any other business then a contact detail must be supplied.<br>Emergency evacuation plans<br>* Safety data sheets. (SDS must be current and less than 5 years. Mobil 100% product supplier of Fuel). Book is in good condition and not damaged (no points taken for condition) (20)

Is the spill kit (yellow bin) correctly positioned, clean and in good condition including relevant decals, fully stocked and sealed with a spill kit cap?<br>Contents sheet is attached to the inside of the lid of the kit<br>Contents match the list<br>Kit is readily and easily accessible to the forecourt<br>Kit is free from rubbish and excessive loose floor sweep <br>Spill kit cap is over the lid sealing the contents<br>Bin is clean, free from dirt and dust build up<br>Bin decals are undamaged, not fading or lifting<br>Clean up and disposal instructions within kit<br>Spill Kit Log available within kit and if contents used log filled out (10)

Is the hazardous material bin (red bin) available, stored away from the public and waste disposed of?<br>Bin is stored away from the public (where practicable)<br>Bin is empty or a call logged<br>If bin has content then review Incident Log or record of incident to check that content has not been stored for more than 5 days. Bin is free from rubbish and other materials (10)

Are the vent pipes unobstructed an in good condition?<br>There are no tree branches growing around the top of the vents.<br>Vents do not have signs or any other obstructions bolted to them.<br>Vents are not damaged; rusted and paint is in tacked; not peeling off ( needs to be excessive)

Do the entrance doors work properly?<br>Doors open without catching on door rims, scratching the floor or slamming shut<br>Doors close fully (10)

Can the doors be locked?<br>For Automatic Doors<br>The door locks when the remote door lock is depressed (where applicable)<br>The door is able to be locked at the door if a remote door lock is not available (automatic door)<br>For Manual Doors <br>A key is available to lock the front door <br>The door is able to be locked at the door if the key is not available (10)

Are all internal windows, ledges, doors and door frames clean and undamaged?<br>Doors are free of greasy marks and streaks and show evidence of regular and recent cleaning <br>Door frames are free from dirt build-up, in particular parts of the frame that people come into constant contact with (e.g.. handles)<br>Windows and frames are free of dirt and dust build-up, sticky residues, blu-tack, remnants of old magnets or old POS and unrecommended POS<br>Window and door tinting is not damaged, has no scratches or tears<br>Window, door and frames are not damaged. <br>Blinds are clean and intact (if applicable). (10)

Are the relevant decals in place and in good condition?<br>Relevant decals are present and positioned correctly<br>Refer to the Store Guide <br>Robbery height guide is in place and at the correct height. No unrecommended decals present (10)

Are all ceiling lights operational?<br>All lights are working<br>Lights are the same brightness and colour ( be specific) list number of lights out and position. (5)

Are all light covers (where applicable) clean and in good condition?<br>Light covers are undamaged with no cracks or breaks<br>Free of excessive dust build up and insects. Securely fixed including munch zone area (5)

Is the Bank West light box (where applicable) in position in the window and clean?<br>Light box is in position, clean and free from dust build up. (5)

Is the Emergency Exit sign working (if required)?<br>If the store is fitted with an Emergency Exit sign, check the sign is illuminated or will automatically illuminate if the power goes out. (5)

Is the ceiling clean and in good condition?<br>Ceiling is free from excessive dirty marks, finger prints, dust and old promotional residue<br>Ceiling around the air conditioning vents is free from heavy dust build up<br>All suspended ceiling panels firmly in place and not damaged (10)

Are the air-conditioning units, vents / grates clean, operational and secure?<br>Vents and grates are free from dirt and dust build up. Unit is operational and not leaking water (10)

Are all interior walls clean and in good condition?<br>Walls are free from excessive dirty marks, finger prints, dust, splash marks and old promotional residue<br>Paint is free from major chips (10)

Is the corporate striping clean and in good condition?<br>Striping is free from excessive dirty marks, finger prints, dust, splash marks and old promotional residue<br>Striping is intact with no tears or lifting (10)

Is the floor, including edges, rubber surrounds, floor under Slurpee machine clean and in good condition?<br>Floor is free of built-up grime around and under equipment and gondola feet. The floor shows evidence of regular cleaning. Rubber surrounds are intact and not peeling off. <br>floor under Slurpee machine shows evidence of cleaning. (10)

Is the shop sales floor clear of stock, including under gondolas and around the sales counter area?<br>Stock is not stored under gondolas<br>Stock is not stored in the store sales area or around the sales counter ( floor clear of unrecommended floor displays) (5)

Are all floor mats clean and in good condition?<br>Mat is free of dirt build-up<br>Mat is free of wear and tears and all edges are intact (5)

Are all floor tiles in the sales area secure and in good condition?<br>No tiles are broken or loose (10)

Is the Slippery When Wet sign available in store, clean and being used correctly?<br>A Slippery When Wet sign is available<br>If not in use, the employee is to explain when they would use it. Sign is clean and in good condition. (5)

Are internal bins clean, in good condition and not overflowing?<br>All bins on the sales floor are 7-Eleven standard bins<br>All bins are lined and tidy. <br>Bins are clean and free from dirt and grime<br>Bins are not overflowing (10)

Are shopping baskets stacked neatly and are they clean (where applicable)?<br>No build up grime or rubbish to be in baskets, stacked neatly. <br>Basket holder is clean, in good condition and correct POS is present. (5)

Is the cool room door closed, clean and in good condition?<br>The cool room door is closed and kept closed at all times. The door and door seals are clean and in good condition (including walk in freezer door). <br>The safety bell is operational (where a safety bell is installed as glass doors don't have them.) (5)

Are all items stored in a location where falling is not a risk of injury or a manual handling injury?<br>All heavy items to be stored between middle or lower shelves. Items that are used frequently should be stored between middle or lower shelves <br>No heavy items stored on the top shelf (1.25ltrs - 2ltrs) (10)

Are all hot pastry date stamped?<br>All hot pastry should be date stamped within the appropriate date range once they are removed from their boxes <br>No product is stored frozen and no evidence of re-freezing<br>Refer to the FSM (20)

Are all boxes containing food stored off the floor and where applicable date stamped ?<br>No boxes containing food are stored on the floor and all are date stamped (Drinks may be stored on the floor) (10)

Is the cool room area neat and tidy?<br>Stock is stored neatly on shelves or under shelves where appropriate (non food products). If product is not stored on shelves, is it neatly stacked and poses no safety risk. (20)

Are shelves, clean, neat and orderly?<br>Shelves are clean and free from dirt, mould <br>Stock is stored neatly (10)

Is the floor clean?<br>Floors are clean with no spillages or dirty marks. ( show evidence of regular cleaning) (10)

Are all walls and ceilings clean and in good condition?<br>Ceiling is free from mould marks, finger prints,<br>Ceiling around the cool room fans is free from mould build up (20)

Is stock in date, undamaged and of saleable quality?<br>Stock is within its use by date<br>Storage areas contain no out of date or damaged product (other than articles already covered in question 3) (10)

Is non-saleable stock clearly marked and segregated from saleable stock if awaiting credit?<br>Stock that is damaged and or out of date and is awaiting credit should be clearly marked and segregated from saleable stock.<br>Recalled /credit stock is marked clearly, not for sale, and stored in a way that is identifiable from the saleable stock. ( This could be in a container or on a shelf that is clearly labelled) (10)

Are all refrigerated units in the store room at the correct temperature?<br>Temperature tests to be between 0C and 5C (if it is not it may be in a defrost cycle so you will need to re-check later) (20)

Are all fan covers in place and condenser free from mould, ice and dirt build up?<br>All fan covers are in place and secure. Condenser is free from ice build up (5)

Is the store room door closed?<br>Store room door is closed and kept closed at all times unless there is a delivery taking place or C-Store order being placed on shelves. (10)

Are all items stored in a location where falling is not a risk of injury or a manual handling injury?<br>All heavy items to be stored between shoulder and knee height. Items that are used frequently should be stored between shoulder and knee height ( middle or lower shelves)<br>No heavy items stored on the top shelf ( 1.25ltrs and 2ltrs) (10)

Are all boxes containing food stored off the floor?<br>No boxes containing food are stored on the floor (Drinks and unopened Slurpee Syrup boxes may be stored on the floor). (10)

Is the back room area neat and tidy?<br>Stock is stored on shelves or under shelves where appropriate (non food products)<br>Room is free from personal clutter or unnecessary furniture<br>Room is free of old promotional material or displays<br>Sink drains are free from built up dirt and grime <br>Sink cupboards are clean and free from excessive built up grime and splashes (20)

Are shelves, clean, neat and orderly?<br>Shelves are clean and free from dirt, dust and marks<br>Stock is stored neatly (10)

Is the floor clean?<br>Floors are clean with no spillages or dirty marks (10)

Are all floor tiles in the storage area secure and in good condition?<br>No tiles are broken or loose (5)

Are all storage walkway areas unobstructed?<br>Walkways are clear of stock and old promotional displays<br>Any stock that is not stored on shelves is neatly stacked (5)

Are all walls and ceilings clean and in good condition?<br>Ceiling is free from excessive dirty marks, finger prints and dust<br>Ceiling around the air conditioning vents is free from dust build up<br>All suspended ceiling panels firmly in place and not damaged<br>Walls are free from dirty marks, finger prints, dust and splash marks<br>Paint is free from chips (10)

Is stock in date, undamaged and of saleable quality?<br>Stock is within its use by date / best before date (10)

Is non-saleable stock clearly marked and segregated from saleable stock if awaiting credit?<br>Stock that is damaged and or out of date and is awaiting credit should be clearly marked and segregated from saleable stock.<br>Recalled /credit stock is marked clearly and stored in a location separate to saleable stock ( This could be in a container or on a shelf that is clearly labelled) (10)

Are all CO2 bottles secured to the wall by safety chains?<br>CO2 bottles are chained to the wall. Empty CO2 bottles are stored with separate chains to the in use and full bottles (10)

re all chemicals and cleaners stored appropriately and safely?<br>Chemicals are not stored near or above food, or any other articles which are for consumption.<br>No used fuel cans, BBQ gas bottles, lawn mowers or whipper snippers, should be stored inside the store or store rooms. (10)

Is the hot water system clear of any fire hazard?<br>Stock is not kept on top of or around the system (5)

Is the approved soap and paper towel or air dryer available at the sink located closest to, or in the console area and in bathroom facilities?<br>Liquid soap (Applaud or Food grade soap) is available at the sinks for dispensing<br>The dispenser is in working order and dispenses the liquid soap<br>Paper towel is available from a dispenser at the sinks (10)

Is the staff toilet (including floor and walls) clean and in good condition?<br>Toilet seat is free from marks and splashes<br>The bowl is not stained and does not have a build up of residue at the bottom or ring at water level<br>The outside of the bowl is free from drips and splashes<br>The floor does not have a build up of dust or dirt, has recently been mopped<br>The walls are free from dirty marks, finger prints, dust and splash marks<br>The fan (if installed) is operational<br>The fan cover is in place and is free from dust build up<br>Toilet paper is available. Bins are clean and not overflowing. Sink is clean and free from excessive grime build up (10)

Are the public toilets, (toilet floor and toilet walls) clean and in good condition?<br>Toilet seat is free from marks and splashes<br>The bowl is not stained and does not have a build up of residue at the bottom or ring at water level<br>the outside of the bowl is free from drips and splashes<br>The floor does not have a build up of dust or dirt, has recently been mopped<br>The walls are free from dirty marks, graffiti, finger prints, dust and splash marks<br>The fan (if installed) is operational<br>The fan cover is in place and is free from dust build up<br>Toilet paper is available. Bins are clean and not overflowing. sink is clean and free from excessive grime build up (20)

Is access to the switchboard unobstructed?<br>Switchboard is not blocked by boxes, displays, deliveries etc. (10)

Is the switchboard labelled correctly?<br>Switchboard is properly labelled with printed or clearly written labels, or a separate numbered table clearly identifying the use of each circuit breaker. Handwritten or printed is acceptable as long as it is legible (5)

Is the external switchboard locked (if applicable) and is the cabinet in good condition?<br>External to sales and storage area<br>External switchboard is locked<br>Key is available in store<br>Door can be easily opened and closed (5)

Is the counter security door locked?<br>Security counter is locked<br>No cardboard is present in the latch or evidence of door jamming (e.g.. string tied to handle etc.) (20)

Is there a clear and uninterrupted view of the fuel and auto gas dispensing areas from the sales counter?<br>Windows overlooking the forecourt are not obstructed by displays, deliveries or window posters<br>All pumps can be clearly viewed from the sales counter area (monitors may be used to provide view of pumps) (10)

Are the Emergency stop buttons correctly labelled (Emergency Stop) clearly visible and not in any way obstructed?<br>Emergency stop buttons are not blocked by displays deliveries or paperwork and are clearly labelled. (10)

Is the area behind the sales counter free of accumulated rubbish and slip hazards?<br>No broken tiles present<br>Any steps in the sales area are free from sharp edges or trip hazards<br>Any shelves or doors are free of protruding hazards such as broken metal etc.<br>Floor area is free from rubbish, crates and stock (10)

Is the area behind the sales counter clear and uncluttered?<br>Free from paperwork and personal belongings<br>Relevant paperwork is stored neatly (5)

Is the counter mat in place, clean and in good condition?<br>Mat is in place on the sales counter<br>Contains the current insert (refer to the Store Guide) <br>Mat is clean and not worn<br>Mat is flat on the counter, not turned up at corners and the insert is clearly visible through the front panel. If store has a carwash the counter mat may have the carwash insert. If the sites sells lotto, the counter mat insert may display the current lotto insert. (10)

Is the sales counter area free of customer facing, hand written material?<br>No hand written material including signs, prices or notices such as minimum purchase for EFTPOS or cash out are on the counter (10)

Are jump wires free from cobwebs, in good condition and not loose or dislodged?<br>Jump wires are free from cobwebs and are in good condition without promotional materials or other hanging articles attached.<br>For repairs to jump wires, log a call with Maintenance Coordinator. (5)

Are the counter units clean and in good condition?<br>Units are free from dust and spills<br>The units are firmly glued together and there are no cracks or breaks<br>Price strips are present (if applicable) Counter units are merchandised as per Store Guide and are well stocked. (10)

Are the counter tops, sink and surrounding area (where applicable) and cupboard doors clean and in good condition?<br>Counter top under and around all equipment and displays free from dirty marks, dust build up, old promotional material and tape marks<br>Cupboard doors are free from dirty marks, finger prints, tape marks and splashes<br>Doors open and close without catching or falling off hinges (10)

Are 7-Eleven Fuel card applications visible and is the application holder in good condition and fully stocked with blank application forms?<br>Fuel card applications are available to the customer in all stores. (5)

Is the fresh fruit on display of a sellable condition.<br>All fruit is of a sellable condition without any major bruising or damage. (10)

Staff Presentation - all staff working in the store are correctly attired?<br>Current top, the recommended name badge, correct uniform bottom (black pants or skirt - in summer months black knee shorts are acceptable) enclosed footwear (black)<br>* Staff appearance is neat, clean and professional<br>Comment: If not all criteria is met then the score is 0. For example, if one staff member is wearing blue jeans or incorrect footwear then the store achieves a score of 0 on staff presentation. Black pants includes, black jeans/cords/cargo pants, all are acceptable. This includes the Franchisee if they are working on POS or in the store.<br>Please state what is missing in action plan. (20)

Customer Service - observe a minimum of five customer transactions where possible.<br>Customers are attended to quickly and action is taken where necessary to manage queue<br>The three steps of customer service are followed:<br>1. Greet the customer, 2. Have a conversation, 3. Say a farewell.<br>Evidence required is, <br>(a) The operator makes eye contact with each customer<br>(b) All customers receive a friendly greeting<br>(c) The operator engages in some form of conversation with at least 50% of customers served (offers assistance, promotes sales, or engages in general conversation)<br>(d) All customers receive a friendly thank you or farewell (15)

Sales Promotion - observe a minimum of five customer transactions where possible.<br>* For 50% of customers the operator has either mentioned a promotion or asked if there is anything else**<br>* The operator has informed as a minimum 50% of customers who purchase a product that qualifies for a promotion of the co-buy or upsell opportunity, or the relevant promotion where appropriate. (20)

Count and record the combined value of the change fund and estimated float and compare against the Financial log

Is the change fund/cash secure and out of customer view?<br>Ensure that the change fund/cash is in a secure place and is out of view of customers. Ensure change fund and spare register drawers are in a secure place. (20)

Check cash register to ensure there are no $100 notes and no $50 notes, that there is no more than $400 in notes in total.<br>A rough count of notes is all that is necessary. <br>There are no $100 notes and no $50 notes in the till, <br>There is no more than $400 in notes in total in the till. (20)

Are the robbery prevention procedures and POS in place?<br>Employee is able to verbalise robbery prevention procedures<br>Refer to the Store Emergency Procedures Book (10)

Is safe locked at all times?<br>Keys not left in lock and safe left unattended. Safe is locked. (10)

Are all articles on show in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed?<br>All articles on show are in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed. (20)

Are all articles front and faced?<br>All articles are front and faced. (10)

Is shelving, stripping and unit clean and in good condition?<br>Shelving, stripping and unit is in good condition. (10)

Are all labels of a recommended type, left aligned in front of the correct product?<br>All labels of a recommended type, in place, left aligned in front of the correct product. (tolerance 2 ) (10)

Do all labels display the current selling price?<br>Labels display current selling price and match the POS price. (Zero tolerance on labels that are on display with incorrect prices.) (10)

Are all articles in stock, with at least the MDQ as displayed on the shelf label?<br>All articles in stock have at least the MDQ as displayed on the shelf label. (10)

Is the equipment at the correct temperature?<br>Equipment temperature tests should be at between 0C and 5C (if it is not it may be in a defrost cycle so you will need to re-check later) (10)

Are all labels of a recommended type, left aligned in front of the correct product?<br>All labels are of a recommended type, in place, left aligned in front of the correct product. (tolerance 2) (10)

Do all labels display the current selling price?<br>Labels display current selling price and match the POS price. (Zero tolerance on labels that are on display with incorrect prices.) (10)

Is the price label stripping in good condition and securely fixed to shelving?<br>Price label stripping is in good condition and securely fixed to shelving (10)

Are all articles in stock, with at least the MDQ as displayed on the shelf label?<br>All articles in stock have at least the MDQ as displayed on the shelf label (10)

Are articles merchandised following the current category layout, with any tailored articles merchandised with like articles?<br>Articles grouped logically<br>No articles on show with incorrect labels displayed<br>Tailored articles merchandised within the subcategory<br>If unsure check against current category layout and changes report. (10)

Are all promotional articles within the category available for sale, with the correct supporting POS displayed?<br>Note: if the store does not have a promotional article in its layout or it has been tailored out - it is not required to have that item unless it is a 'banner' promotion'. (20)

Are all articles on show front faced?<br>Stock is merchandised neatly on the shelf. Stock has been brought forward to the edge of the shelf and straightened (front faced) (10)

Are all articles on show in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed?<br>All articles on show are in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed (20)

Is shelving clean and in good condition?<br>Shelving shows evidence of regular cleaning . (10)

Do the vault doors have the appropriate category headers correctly displayed?<br>Category headers above the vault doors match the content inside the vault. (10)

Is drink refrigeration equipment at the correct temperature? (this relates to front loading vaults only)<br>Equipment temperature tests should be at between 0C and 5C (if it is not it may be in a defrost cycle so you will need to re-check later) (10)

Are all labels of a recommended type, left aligned in front of the correct product?<br>All labels are of a recommended type, in place, left aligned in front of the correct product. (2 per gondola bay) (10)

Do labels display the current selling price?<br>Labels display current selling price and match the POS price. (Zero tolerance on labels that are on display with incorrect prices.) (10)

Is the price label stripping in good condition and securely fixed to shelving?<br>Price label stripping is clean, undamaged and securely fixed to shelving including stripping for hangsell articles. (10)

Are all articles in stock, with at least the MDQ as displayed on the shelf label?<br>All articles in stock have at least the minimum MDQ as displayed on the shelf label (10)

Are articles merchandised following the current category layout, with any tailored articles merchandised with like articles?<br>Articles grouped logically<br>No articles on show with incorrect labels displayed<br>Tailored articles merchandised within the subcategory<br>If unsure check against current category layout and changes report (10)

Are all promotional articles within the category and part of the stores range available for sale with the correct supporting POS displayed?<br>All promotional articles within the category and part of the stores range are available for sale with the correct supporting POS displayed (20)

Are all articles on show front faced?<br>Stock is merchandised neatly on the shelf. Stock has been brought forward to the edge of the shelf and straightened (front faced) (10)

Are all articles on show in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed?<br>All articles on show are in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed (10)

Is shelving (including top of gondola cappings) and perspex clean and in good condition, with category headers correctly displayed?<br>Shelves are clean and in good condition, with category headers correctly displayed (10)

Are all labels of a recommended type, left aligned in front of the correct product?<br>All labels are of a recommended type, in place, left aligned in front of the correct product. (2 per gondola bay) (10)

Do labels display the current selling price?<br>Labels display current selling price and match the POS price. (10)

Is the price label stripping in good condition and securely fixed to shelving?<br>Price label stripping is clean, undamaged and securely fixed to shelving including stripping for hangsell articles (10)

Are all articles in stock, with at least the MDQ as displayed on the shelf label?<br>All articles are in stock, with at least the minimum MDQ as displayed on the shelf label (10)

Are articles merchandised following the current category layout, with any tailored articles merchandised with like articles?<br>Articles grouped logically<br>No articles on show with incorrect labels displayed<br>Tailored articles merchandised within the subcategory<br>If unsure check against current category layout and changes report (10)

Are all promotional articles within the category available for sale with the correct supporting POS displayed?<br>All promotional articles within the category are available for sale with the correct supporting POS displayed. (20)

Are all articles on show front faced?<br>Stock is merchandised neatly on the shelf. Stock has been brought forward to the edge of the shelf and straightened (front faced) (10)

Are all articles on show in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed?<br>All articles on show in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed (10)

Is shelving including top of gondola cappings and perspex, clean and in good condition, with category headers correctly displayed?<br>Shelves are clean and in good condition, with category headers correctly displayed. (10)

Are all labels of a recommended type, left aligned in front of the correct product?<br>All labels are of a recommended type, in place, left aligned in front of the correct product. (2 per gondola bay) (10)

Do labels display the current selling price?<br>Labels display current selling price and match the POS price. (Zero tolerance on labels that are on display with incorrect prices.) (10)

Is the price label stripping in good condition and securely fixed to shelving?<br>Price label stripping is in good condition and securely fixed to shelving (10)

Are all articles in stock, with at least the MDQ as displayed on the label?<br>All articles in stock, with at least the MDQ as displayed on the label (10)

Are articles merchandised following the current category layout, with any tailored articles merchandised with like articles?<br>Articles grouped logically<br>No articles on show with incorrect labels displayed<br>Tailored articles merchandised within the subcategory<br>If unsure check against current category layout and changes report (10)

Are all promotional articles within the category available for sale with the correct supporting POS displayed?<br>All promotional articles within the category available for sale with the correct supporting POS displayed (20)

Are all articles on show front faced?<br>Stock is merchandised neatly on the shelf. Stock has been brought forward to the edge of the shelf and straightened (front faced) (10)

Are all articles on show in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed?<br>All articles on show are in a saleable condition, within date, clean and free from dust, with evidence of stock rotation practices being followed. (10)

Is shelving clean and in good condition?<br>Shelving is clean and in good condition and fixtures surrounding the removable units show evidence of being regularly cleaned. Free from build-up of dust, spills. (10)

Are all shelf labels or price boards and product locator labels of the correct type for the state/territory that the store is in?<br>Refer to legislation guide that has been provided (10)

Are mandatory warning signs displayed?<br>Quit Line, Health Warning, Sales to Minors - as applicable to each state. (20)

Are articles merchandised following the current category layout, with any tailored articles merchandised within managers choice section of the layout ?<br>Articles grouped logically<br>Tailored articles merchandised within the subcategory<br>If unsure check against current category layout and changes report (10)

Are all promotional articles within the category available for sale?<br>All promotional articles within the category available for sale, unless tailored out. (20)

Are all articles in a saleable condition?<br>All articles are in a saleable condition (10)

Is shelving clean and in good condition?<br>Shelving is clean and in good condition (10)

Are tobacco products displayed as per legislation?<br>Check the following complies with product line definition<br>Display conforms with maximum allowable display area<br>Cartons are not on display<br>All smoking products including papers are kept out of view from the public (Papers may be displayed in Victoria but not in the other states)<br>Smoking products can only be viewed when doors are opened during product selection. The doors are closed immediately after the product has been selected<br>Cigar cabinets and humidors must be fully covered<br>Lighters and matches are not covered by this legislation and are permitted to be displayed. (25)

Is CORE range available?<br>CORE range is available as per the BI report / memo. (product availability) (10)

Is sufficient range and variety available?<br>At least the core range varieties are ranged in the cabinet. (10)

Is core range available?<br>Are the 3 Sandwiches and Bananas available? (please note Bananas may not be available in very small store with very small counters) <br>(check for any special tailoring) (10)

Is sufficient range and variety of sandwiches available?<br>Sufficient range and variety is on display (10)

Are the products front faced and displayed neatly in cabinet?<br>All products are faced to the front edge of the shelf<br>Product labels are facing forwards (5)

Are only recommended or agreed products in stock?<br>Product matches to approved range (10)

Are all products within use by date and arranged using the FIFO principle?<br>Products are within use by date and arranged using FIFO principal. (20)

Is the cabinet displayed as per current or agreed layout?<br>Product matches to layout including tailored products (10)

Are all products and their wrapping intact and in good condition?<br>No dented, faded, torn, bloated or unsealed products are on display (10)

Is the equipment clean and in good condition?<br>Rails are free from crumbs and oil build up<br>Glass is free from streaks, product remnants and fingerprints inside and out<br>Top of the machine is free from dust and dirt build up<br>Cupboard doors and shelves below unit and surrounding area are clean <br>Internal and external vents are free from dust and dirt build up, spills and bugs<br>Any Perspex present is clean and not broken (sushi/wrap stand) (10)

Are all lights in unit and rear lit signage operational and in good condition?<br>All lights in unit and rear lit signage are operational and in good condition. (5)

Are the illuminated displays and decals current and in good condition?<br>Refer to the Corporate POS catalogue<br>POS is positioned correctly, undamaged, not fading or lifting (if applicable) (5)

Are all labels of a recommended type, in place for each product with current selling price and left aligned to the product?<br>Labels are white when grey stripping has been used<br>Labels are green where green stripping has been used<br>No labels are missing<br>No handwritten labels are present<br>Un recommended products are individually price labelled<br>Labels are positioned to the left of the product<br>Labels are not required for pre-priced items such as sandwiches (10)

Are all promotional lines in stock and supported by the relevant promotional POS?<br>Refer to the Store Guide (20)

Are all supply items available?<br>munch bags, serviettes, spoons or sporks are available near the cabinet (10)

Is the product temperature correct?<br>Use the Thermal block to check temperature. If not available, purchase a sandwich and perform a food display temperature check<br>Temperature is between 0C and 5C<br>Record test in the store's Temperature Log Book. If temp is above 5C, test second product, if still above 5C, request that the products be discarded (20)

Is coffee machine operating properly?<br>Refer to the Franchisee Store Operations Manual under Hot Drinks section.<br>Fresh Bean machines temperature should be between 65C - 70C<br>Product dispenses to the correct cup size - check for each size available (20)

Is Milk Fridge at the correct temperature?<br>The milk fridge has a temperature between 2 and 5 degrees Celsius. If not log a job with 24/7 support (20)

Are all ingredients of a recommended type and in date?<br>Refer to the Supply Article Listing ( Daily Fresh Order) <br>Use the Food Service list that lists by machine type (10)

Is the milk within use by date?<br>Milk is within use by date. Container or inside of door should be date marked. If bottle is used check date on bottle (20)

Are all cup sizes and lids available?<br>All cup sizes and lids are available. (20)

Are all cup holders and lid holders clean and in good condition?<br>Cup holders have no dirt build up dust or residue. Cup holders are not damaged. (5)

Is the counter top, under and on top of the cabinet free from build up dust, dirt, spills and rubbish?<br>Is there evidence of regular cleaning. (10)

Is the equipment clean and in good condition?<br>Are coffee bean hoppers clean and in good condition?<br>Nozzles clean and free from a build up of product residue.<br>Drip tray shows evidence of regular emptying and sanitising<br>Interior of machine has no residue build up, especially around or in, funnels or hoses<br>Base of inside of machine is free from build up of moisture and coffee remnants<br>Is the milk container free of milk build up and cleaned as per the cleaning standards specified in the FSM (refer to the Coffee Machine red tab) (20)

Are the correct chemicals/cleaning products available and being used for cleaning the coffee machine?<br>The correct chemicals/cleaning products are available and being used for cleaning the coffee machine (10)

Is relevant promotional POS present?<br>Refer to the Store Guide (20)

Are the illuminated displays and decals current and in good condition?<br>Refer to the Corporate POS catalogue<br>Illuminated displays and decals current and in good condition (10)

Are all supply items available?<br>Sugar sachets, stirrers, tea bags, milk portions (where applicable) are available (10)

Is the condiments unit clean, in good condition?<br>Units are free from dust, dirt, splash marks and streaks<br>No cracks or breaks are present (10)

Is the under counter bucket being emptied regularly for stores without plumbing?<br>The under counter drip bucket is not over flowing, smelly or containing mould build up.<br>The area is clean and dry.<br><br>If there are any pipes or hoses attached that are being used to drain the residue from the unit, report to construction ASAP. (10)

Does the Store have and display Hot Chockee cups and lids on top of the Coffee Machine?<br>Hot Chockee cups are on top of the coffee machine and lids are in the holder. (20)

Is the microwave clean and in good condition?<br>Door opens and closes securely<br>Internal light illuminates when the microwave door is open or the unit is operating<br>Inside is free from food remnants and splashes<br>Glass, stainless steel and number pad is free from streaks, finger prints and dirt (20)

Is the counter top clean?<br>Check that under and on top of the Microwave unit is free from dust, dirt, spills and rubbish build up (10)

Are current product labels displayed and in good condition?<br>Refer to Corporate POS catalogue (10)

Is the Fuel Delivery Docket box at the store?<br>In the back office: Fuel Delivery Docket box is maintained for every type of fuel delivery (check contents for most recent delivery. Documents should be stored with a delivery entry report attached). (20)

Are all current versions of corporate manuals, Work Cover posters available?<br>All manuals and documents are in store <br>Franchise Systems Manual<br>LPG Manual (if applicable)<br>Food Safety Program Manual<br>Work Cover poster: VIC - 'If you are injured at work' , NSW and ACT - 'Watching out for you' , QLD - N/A (10)

Has the store got the last ISDP recap email on their BOPC?<br>Store has the last ISDP recap email on their BOPC. This should be dated within three weeks of review date. (5)

Is the Food Safety Supervisor listed in the Food Safety Program Manual and still employed at the store?<br>Manual has a current employee listed as Food Safety Supervisor and has been signed off. (20)

Food Delivery - are product temperatures checked and documented in the temp log book record twice per week at least three days apart?<br>Temperature Log Book shows evidence of temperature checks upon delivery of food products twice per week with at least three days apart. (consult FSPM section 2 for detail) (20)

Is the Monthly Food Process Temperature log and weekly display CORE temperature checks completed?<br>Log is complete up to current day (consult FSPM for detail section 2) (25)

Are the daily temperature checks completed and recorded in the temperature log book?<br>Are temperatures checked twice a day (Minimum 6 hours apart AM and PM) (20)

Is the Daily Receiving Log pad available and is it being completed?<br>Check that the store is using the Daily Receiving Log to record invoices and delivery dockets (10)

Is the Incident Report log available?<br>Incident Report and Proof of Loss pad is available with Incident log being completed and matches all the reported incidents on completed forms (10)

Is there a Contractor Maintenance Log book?<br>Contractor Maintenance Log book is available and shows evidence of use (10)

Complete an Ice Point Check.<br>Is the store thermometer measuring within +/- 1 degree Celsius of your thermometer? <br>(Record process and temperature as indicated by your test) If not compliant record what action has been taken.

Are daily dips completed or taken from ATG and logged in the BOPC and entered in the Daily Tank Dip Book?<br>Daily Tank Dip Book (Log book) is complete up to and including current day<br>Franchisee/staff is able to verbalise the correct dipping process. (10)

Is the weekly water test completed for all grades with the exception of E10 which should be tested daily, and logged in the Daily Tank Dip Book?<br>Water finding paste is available<br>Log shows evidence that E10 is checked for water daily (10)

Are all rostered employees listed in FRED?<br>Employee payroll list / FSE employee listing is comparable to FRED list of names. (10)

Has the Franchisee or Store Manager completed FRED training?<br>Training is 100% complete (10)

Have all staff completed the Induction modules in FRED (100% complete)?<br>New staff have 14 working days to complete all Induction modules in FRED.<br>Induction Modules<br>Welcome to 7-Eleven<br>Basic Employment Conditions (10)

Have all staff completed the Staying Safe modules (mandatory modules) in FRED (100% complete)?<br>New staff have 14 working days to complete all Staying Safe modules in FRED.<br>Staying Safe<br>Occupational Health & Safety<br>Serving Safe Food<br>Basic Fuel (Fuel sites only)<br>Preventing and Responding to Robberies<br>Emergency Procedures<br>Dangerous Goods Training (Fuel Sites Only)<br>UNIGAS (all modules, currently LPG Sites only) (20)

Have all employees that are rostered to work unsupervised completed all 'Induction' and 'Staying Safe' FRED modules?<br>All employees that are rostered to work unsupervised have completed all mandatory FRED modules (10)

Is the Site Training Register up to date for Franchisee and staff for all site training?<br>* i.e. Fire safety and emergency procedures training<br>* LPG safety training<br>* Safe fuel dip procedures<br>* Equipment operation and maintenance (manual training register) Training registers are dated. (10)

Is the person listed as the SEFT Certificate Holder still responsible for the day to day running and management of the store?<br>Validate name on list. <br>If the person listed as the SEFT Certificate holder is still responsible, the response is “Yes”. <br>If they are no longer responsible then the response is “No” and assign it to Retail Support. <br>If the person on duty is unsure, then select “No”.(Note: the person doesn’t have to be present in the store at the time of the review)<br><br>The comment box is to be used if further detail is provided by staff when the person listed as having completed SEFT is not the same.

Does the store have a weekly roster?<br>Store has a weekly staff roster in an area accessible by all staff, which will show for each employee:<br>(i) the days of the week on which work is to be performed with the week ending date, and<br>(ii) the commencing and ceasing time of work for each day of the week. (20)

Does the store have a record of each employee's actual hours of work retained for each week (Employee Time Book)?<br>(i) there is a written record of actual hours worked for each employee each week,<br>(ii) the records have been signed and dated by staff<br>(iii) the records are being retained in a file that is readily accessible for a Fair Work Inspector.<br>Note: By law, records relating to employee hours of work must be retained for seven years. (20)

Does the store have copies of past weekly rosters for each week?<br>(i) rosters have been retained for each week<br>(ii) the rosters are kept in a file that is readily accessible for a Fair Work Inspector. Current month and previous months to be kept on site <br>Note: By law, records relating to employee hours of work must be retained for seven years. (20)

Does the Roster and time sheet correspond for each employees hrs worked?<br>Compare current and previous weeks roster with time sheets to validate hours worked by employees correspond to hours paid or to be paid.

Is the stores OH&S Policy available?<br>Displayed in the store where it can be viewed by staff<br>Signed by Franchisee (10)

Is the Equipment Cleaning Schedule being used and followed?<br>Sight evidence that the cleaning roster and Equipment cleaning schedule are in use. (copy can be found in the Food Safety Program Manual ) (10)

Can employees demonstrate temperature check procedures when requested?<br>Employees are able to demonstrate a temperature check procedure. (The Food Safety Program Manual demonstrates how to use the thermometer) <br>Ensure that the approved thermometer is in use.<br>Ensure the core temp testing block is used (10)

Does the store have a First Aid Kit?<br>Store has a first aid kit<br>Kit contents match the contents list inside the first aid kit or the list provided by Retail Support.<br>Contents are in date (10)

Does the store use the recommended cleaning chemicals?<br>Store has:<br>Supermix 4 - Floor Cleaner and Degreaser (tile floors)<br>Supermix 2 - Detergent Sanitiser (and for vinyl tile cleaning) <br>Supermix 2 - Detergent Sanitiser (coffee machine)<br>Supermix 5 - Window Cleaner<br>Food Grade Hand Wash (Applaud) (10)

Does the store have the correct personal protective equipment (PPE) available?<br>Fuel Stores<br>* Safety cones X 4 as a minimum <br>* Safety vest<br>* Thermally insulated LPG gloves ,fuel gloves<br>* Food handling gloves (Food Hygiene Disposable Plastic Gloves)<br>* Intrinsically safe torch<br>* Goggles (LPG stores)<br>* Safety covers are in place (where applicable) <br>All Stores Food handling gloves (Food Hygiene Disposable Plastic Gloves) (20)

Does the store have a copy of the Dangerous Goods Licence?<br>Copy or original licence is available at store for inspection by local Work Cover Work Safe Agency Inspectors<br>Licence has not expired<br>Licence is on display (if applicable) or readily accessible. (depending on state legislation) Qld only: 'Letter of acknowledgement' from Queensland State Government should be posted. (20)

Does the store have a copy of the Food Safety Licence (where applicable)?<br>Copy or original licence is available at store for inspection by local Work Cover Work Safe Agency Inspectors<br>Licence has not expired<br>Licence is on display (if applicable) or readily accessible. (pending on state legislation) (Some councils may not require a food license) (10)

Are all wiring and leads neat and in good condition?<br>Wiring is neat and tidy<br>No electrical wiring exposed<br>No damaged switches present (10)

Are all extension leads used away from view or reach of the general public?<br>No extension leads are in use that are in view or reach of the general public (spiral leads for recommended displays for ICN and FLM are acceptable). (10)

Does the store have an Evacuation Plan that is easily accessible for employees?<br>Evacuation Plan is available at the back of the Red Store Emergency Procedures Book. (10)

Is the Emergency Numbers list complete, up to date and next to the phone at the sales counter?<br>List is available beside the sales counter phone<br>Contents of list are current<br>List is undamaged, not faded or lifting (10)

Are the fire protection systems being appropriately serviced, all fire extinguishers on site are accessible and a key available to open the fire extinguisher cabinets and in good condition?<br>Extinguishers maintenance tags have been stamped and is between 6 to 12 months<br>Extinguishers are not blocked by displays, deliveries etc.<br>1 metre clearance required around extinguishers<br>Are portable fire extinguishers readily available?<br><br>Extinguishers are available at the pumps. Testing is in date. ( between 6-12 months) Chubb Maintenance book shows testing has been conducted if the fire extinguisher cabinet cannot be opened. Forecourt fire extinguisher cabinets are locked.<br>Is the cabinet in good condition, not damaged and the paint is not peeling off or evidence of rust. (10)

Is the fire hose, being appropriately serviced and maintained were it is available? Is the fire hose cabinet in good condition?<br>Check that the hose reel is in good condition and has had a service completed within 6 - 12 months <br>There is clear access to the hose reel (i.e. not obstructed by boxes or furniture).<br>The cabinet is not damaged, rusted and the paint is not peeling off. (5)

Is the Red Store Emergency Procedures Book available?<br>Staff member knows where the book is located<br>The book is easily accessible from the POS/counter area (10)

Does the store have an operational CCTV system?<br>CCTV system is operational<br>Monitor shows activity from cameras<br>All cameras are working<br>CCTV monitor has a clear picture<br>CCTV monitor facing the front door where possible. <br>CCTV monitor is clean and free from build up of dust. (20)

Are cameras positioned in locations where they can capture high risk areas?<br>Cameras cover entrance to store, sales counter, pumps (10)

Is the alarm testing being completed and recorded on a monthly basis?<br>The Alarm Test log is available<br>The log shows a test date which should be very close to the Franchisee Monthly Calendar.<br>Check with the Franchisee Monthly Calendar (10)

Can the FSE or SM explain the alarm system reset process including use of the system code?<br>Are able to explain the process which includes calling SE Security and providing them with a security code as identification (10)

Are employees aware of panic button locations?<br>Employee to show where the buttons are located. (10)

Are reset keys available (where applicable) for panic buttons?<br>Employee to show where the keys are (where applicable) (10)

Are duress alarms available for employees?<br>Employee to show where the duress alarm is, staff on duty must wearing the panic alarm at all times if available. If it is the square brick they need to produce it. (10)

Is the store fitted with an operational PA system?<br>Test the system to ensure adequate operation. Can the staff on duty demonstrate how to use the PA system and when they should use it. (20)

Does the store have the required PPE?<br>Thermal insulated LPG gloves, goggles, High visibility safety vest, safety torch (intrinsically safe torch) in working order and a minimum of 2 brass filler caps for emergency use and Goggles?<br><br>All PPE is available at the sales counter in the event of an Auto LPG leak. (20)

Does the store carry out daily shutdown of emergency stop button tests?<br>LPG Emergency Shutdown Log in the LPG Safety Manual shows logging of the daily shutdown tests. <br>Ensure alternate emergency stop buttons are tested on a regular basis. (20)

Have all employees completed LPG training (on site)?<br>Check against most current employee listing at site<br>Certificates are to be updated annually<br>LPG Manual training log is completed (20)

Are the Emergency stop buttons, labelled, clearly visible and not in any way obstructed?<br>Emergency stop buttons are not blocked by displays, deliveries or paperwork<br>Employee can explain the emergency stop button process and when it should be put into action. <br>Do staff know how to activate and deactivate the emergency stop buttons. (10)