Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Store Manager
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Store Manager competency pulse check
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Is the Managers desk conducive to a productive workspace?
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Are the rosters up to date and published 3 weeks in advance?
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Has all pending annual leave been actioned?
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Are all Safety-First reports actioned and up to date?
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Does the store meet OH&S standard?
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Is there current recruitment required?
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What role? has it been advertised?
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Is Triple I (inventory integrity improvement) Plan in play?
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Who is in your talent pool? are their development plans in place?
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Wage % and $ in line for MTD?
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On track for store strategy?
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Engagement actions in play?
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Training completions result MTD?
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What is your training daily strategy?
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CX data score MTD?
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Admin KRI score for previous month
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Area of opportunity and actions taken?
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Any additional feedback
Sales Manager
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IPH MTD?
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who are your biggest opportunity?
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IPS MTD?
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Who are your biggest opportunities?
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APT MTD?
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who are your biggest 3 opportunities?
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Is STARS coaching up to date?
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For bottom 3 performers, are strategies in line with their deficient statistic over one month?
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How many coaching logs have been completed?
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Are budget adjustments being utilised?
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Are appropriate STARS performance management processes being actioned?
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Are there any team members being performance managed?
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Who? on what month?
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Are there any team members who should be performance managed?
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Is the Recognition board up to date and relavent?
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What is the EOFTM result MTD?
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Is telco compliance up to date?
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Are all team up to date with P# training?
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Have all new recruitments been setup for p# training?
Merchandise Manager
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Is the daily walkthrough being completed?
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Are tasks being checked off when completed (followed up)?
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Is there external signage drawing traffic into the store? (Sales event etc..)?
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Is the front of the store clean and presentable?
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Is it being completed daily and by all managers?
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Are promotions/POS/ posters effective and clear to customers?
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Have 20+ day repairs been followed up with notes?
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Is Solvup up to date?
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Are Big Buys set up correctly and full of stock?
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Have credits been actioned?
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Do credits have current status and history clearly visible?
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Are the items merchandised to maximise their impact (ie on correct hook or shelving used)?
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Is the media walkthrough done?
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Is the software event zone tied up strong?
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Is the operations board up to date?
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How many outstanding EDI’s?
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Are key promos in a high profile position?
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Are end caps tied up effectively (top two rows are top seller)?
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Are all tables full of stock and jumble style?
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Does vinyl have appropriate headers and top sellers
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Is chart up to date?
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What was last weeks click and collect result?
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What was last weeks digital receipt result?