Title Page

  • Conducted on

  • Prepared by

  • Location

Sales Performance (before visit)

  • Post paid (% to goal)

  • Act conversion

  • Feature Rev (current)

  • Accessories (% to goal)

  • TFB leads

Upon Arrival

  • Is everyone in dress code

  • Music playing?

  • My merch up to date?

  • Store clean and organized?

Operations

  • Any cpni visible?

  • 7 days paperwork correct?

  • Mandatory returns done?

  • Warranty exchanges out of date?

  • Are all cornerstones complete?!

  • Are all returns done?

Talk with manager/team

  • What is the customer welcome %? Who’s is helping/who is hurting you?

  • What is your connect usage? Who’s the biggest postive/negative influence?

  • Nps/ sme

  • BTS gameplan

  • Acc attachment/conversion gameplan

  • Viva/board up to date

  • What is the weekly goal?

  • Current spiffs posted/known?

  • Manager have any feedback or questions?

  • Reps have any feedback or questions?

Focuses & commitment

  • Our main focuses we are committed to change by our next visit are:

  • Comments:

  • I understand and acknowledge what was discussed on this visit!

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