Store Visit Report

• Audit Title

• Store

• Conducted on

  Date

• Prepared by

Food Safety

• Daily/Weekly Food safety procedures being completed

• What actions need to be completed?

• Correct food handling safety procedures in store

• What actions need to be completed?

• Correct Handwashing procedures in place and Handwashing station set up?

• What actions need to be taken?

• Dishwash station set station correctly?

• What actions need to be taken?

• All products dated correctly?

• What actions need to be taken?

• Cleaning cloth procedure set up and being used correctly?

• What actions need to be taken?

Brand Standards

• All POS current , approved and in good condition. current marketing bulletin posted

• What action needs to be taken?

• Is the Guest Experience Survey being tracked in store?

• What action needs to be taken?

• 0-10

  10-20

  20-30

  30+

• Is customers receipt being handed out

• What action needs to be taken?

• Is the GES offer been highlighted to customer at purchase, presentation of product or payment time.

• What actions need to be taken?

• Speed of Service being tracked

• What action needs to be taken

• HSC%

  Select Over 90% Over 80% Over 70% Over 60% Over 50% Under 50%

  • Over 90%
  • Over 80%
  • Over 70%
  • Over 60%
  • Over 50%
  • Under 50%

• SOS%

  Select Over 90% Over 80% Over 70% Over 60% Over 50% Under 50%

  • Over 90%
  • Over 80%
  • Over 70%
  • Over 60%
  • Over 50%
  • Under 50%

• SOS time at counter

  Select 9 10 11 12 13 14 14 >

  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 14 >

• All product correctly prepared , cooked and presented to specification

• Comments

• What actions need to be completed?

• Latest ACE audit result

  At Standard

  Marginal

  Underperforming

• Has ACE action plan been completed?

• What actions need to be completed?

Local Standards

• All Management Certified to run shifts
Management Names and status Certified

• Names and status?

Management status

• Names of who needs to be trained

• All team food safety training completed?

• Who needs to be trained ?

• All team fully trained for workstations

• Who needs training?

Brand Image

• Approved Uniforms clean and correctly worn

• What actions need to be taken?

• Store looks clean and inviting to customers and team?

• What actions need to be taken?

• No maintenance issues observed

• What needs fixing?

• No safety issues observed

• What safety issues were observed and what action needs to be taken?

General comments