Store Visit SOD

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Arrival Notes

Guest Impact

• Was I greeted upon entry?

  Yes

  No

  N/A

• Is the manager visible upon entry?

  Yes

  No

  N/A

• Is crew staffing correct?

  Yes

  No

  N/A

• Is crew in position?

  Yes

  No

  N/A

• Is lobby clean?

  Yes

  No

  N/A

• Are bathrooms clean?

  Yes

  No

  N/A

Merchandising

• Retail merchandiser well stocked with correct product?

  Yes

  No

  N/A

• Is beverage cooler stocked well and all products available?

  Yes

  No

  N/A

• Is Donut Case properly stocked (full, fresh, etc)?

  Yes

  No

  N/A

Dunkin Systems

• Redbook 100% complete?

  Yes

  No

  N/A

• HuDDleboard filled out? (Comments, deployment, sales goals, etc)

  Yes

  No

  N/A

• Bakers Log Book correctly filled out?

  Yes

  No

  N/A

• Food safety labels correct?

  Yes

  No

  N/A

• Coffee basics observed (cup marking, carafe marking, proper brewing, stirring beverages, drink builds etc)

  Yes

  No

  N/A

Cleanliness

• Back of house clean?

  Yes

  No

  N/A

• Service area/prep areas clean and organized and stocked?

  Yes

  No

  N/A

• Is desk/office clean and organized?

  Yes

  No

  N/A

Variable Cost Control

• Did you review cogs with GM? What are current goals or changes needed?

  Yes

  No

  N/A

• Did you review labor with GM? What is goal and what changes need to be made?

  Yes

  No

  N/A