Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Front of house standards

  • Correct Window Posters

  • Correct FSDU'S

  • Accessories full and pulled forward

  • Displays dust and smear free

  • Accessories correctly priced

  • Floor and entrance swept and mopped?

  • Uniform and badges correct and smart

Back of house

  • Toilet Area

  • Kitchen, Fridge, Microwave & Sink

  • Bins

  • Back Office Organised and tidy

  • Stock room organised and tidy

  • Routines and Rituals folder filled in and completed daily

OE

  • OE Dashboard Compliance

  • CFC Compliance 80%+?

  • Shrink target at or under target?

Success Measures

  • Is store in the top 12 LENI Success measures?

  • Are dashboards on display?

  • Consultants know where they sit on TopGun report?

  • TopGun on display?

  • Team updated on newsletter?

  • Newsletter on display

Conversion

  • Are six weeks of rota up to date and available?

  • Is an up to date perfect rota available and full understood?

  • Weekend working compliance, BM working 3/4 Saturday and 2/4 Sunday?

  • Is store beating winning the weekend NM targets?

  • Recruitment completed to perfect rota plan?

  • What is your perfect rota for the weekend?

Performance culture

  • Evidence of morning briefings taking place?

  • Evidence of monthly and six monthly consultant reviews?

  • Probationary reviews completed?

  • Talent matrix complete and up to date?

  • Any active in formal discussions or PiPs in place?

  • In store recognition visible?

  • Evidence of talent development?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.