Information
-
Document No.
-
Audit Title
-
Client / Site
-
Conducted on
-
Prepared by
-
Location
-
Personnel
-
Check notes before you start the visit
-
Check staffing levels and new starter information before the visit
-
Have the team completed pulse
-
Action
-
Does the store have an assistant manager?
-
Name of ASM
Pos walk through
-
Are live demos out, if not why not. What is the issue? Has it been escalated?
- yes
- no
-
Add media
-
Are team in uniform?
- yes
- no
-
Best nominations up to date
- yes
- no
Health and safety check
-
Is the file up to date
- yes
- no
-
When was the last compliance declaration done? Who did it? How are they getting on with the actions?
-
Back of house standards
Intranet walk through
-
Can they members navigate 'the office'?
-
Can they show you where to get tariff information from?
-
Do they know where the business data is?
-
Do they know PAYG tariff data
-
Do they know how to process home bb?
-
Is the manager confident on sickness management?
-
Names of staff members who have triggered sickness stages and the actions taken
-
Is the manager confident on PIP management?
-
Names of team members and their PIP stages
-
Feedback/actions from shop floor management observations
-
Feedback from quick visit
-
Store manager
-
RM