Store Visit Inspection sheet

• Store Visited

• Store Manager

• BOM or Onsite Account Representative

• Conducted on

  Date

• Prepared by

• Rate the overall appearance of the delivered product

• # of pallets delivered.

• Is there visible damage to any product

  Yes

  No

  N/A

• Driver for the route

• Is the product delivered in the correct location?

  Yes

  No

  N/A

Complete this section while receiving in the truck

• Total number of items expected

• Total number of items received

• Are there any items delivered to the wrong location

  Yes

  No

  N/A

• Damaged items

  Yes

  No

  N/A

• Wrong Product(Different than Ordered)

  Yes

  No

  N/A

• Wrong Quantity

  Yes

  No

  N/A

• Total Number of Errors

Questions for Store Manager, BOM or Onsite Account Representative

• How would you rate the over Customer service from the Hub?

• What can improve this?

• How would you rate the overall communication from the Hub?

• How would you rate the appearance of delivered product?

• How would you rate the accuracy of your receipts

• What suggestions do you have to help the hub improve service to the branches