Store Visit

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Opening Procedures

• Sales meeting completed

  Yes

  No

  N/A

• All staff as proper uniforms

  Yes

  No

  N/A

• DCF checked and discussed with manager

  Yes

  No

  N/A

• MTD report checked and discussed with manager

  Yes

  No

  N/A

• Sales commission report checked and weakest salesperson identified

  Yes

  No

  N/A

Buyshop

• Testing Equipment checked

  Yes

  No

  N/A

• Police fiiles /book in tbuyshop and in use

  Yes

  No

  N/A

• Stock Testing completed

  Yes

  No

  N/A

• Are brochure boards ?

  Yes

  No

  N/A

• Price check exercise completed

  Yes

  No

  N/A

• Is the Buyshop tv playing?

  Yes

  No

  N/A

• Use of contemporaneous notes checked

  Yes

  No

  N/A

Systems

• Key lines -Top 400 checked

  Yes

  No

  N/A

• STS system in place and up to date

  Yes

  No

  N/A

• Daily purchase system in place and up to date

  Yes

  No

  N/A

• New goods Stockage checked and discussed with manager

  Yes

  No

  N/A

• Are IID s taken at the Cashdesk and is there a proper filing system for these in place

  Yes

  No

  N/A

• Are cellphone verification sheets in use

  Yes

  No

  N/A

• Has a section management plan completed?

  Yes

  No

  N/A

• Has the section 21 letter been laminated and own hand for the police

  Yes

  No

  N/A

• 2nd hand Stockage checked and discussed with manager

  Yes

  No

  N/A

• Sample of 5months and older stock on Stockage checked

  Yes

  No

  N/A

• Safecheck checked and recon to cash done

  Yes

  No

  N/A

• Outstanding repairs checked

  Yes

  No

  N/A

• High value checks completed by store

  Yes

  No

  N/A

• Quarantine reports checked

  Yes

  No

  N/A

• Expired laybuys checked and auctioned

  Yes

  No

  N/A

Storeroom and backoffice

• Shelves neatly packed

  Yes

  No

  N/A

• Are all printers ,copiers and terminals in good working order?

  Yes

  No

  N/A

• Has the store done SMS marketing?

  Yes

  No

  N/A

• Are buybacks shrinked wrapped

  Yes

  No

  N/A

• Are shelves labelled

  Yes

  No

  N/A

Retail floor

• Does the store look like it has enough stock -key lines ?

  Yes

  No

  N/A

• Is the floor merchandised as per latest merchandising standards ?

  Yes

  No

  N/A

• Are cellphones correctly priced ?

  Yes

  No

  N/A

• Are laptops correctly priced ?

  Yes

  No

  N/A

• Are tablets priced correctly

  Yes

  No

  N/A

• Is the store and stock clean?

  Yes

  No

  N/A

• Maintainence -are walls ,floors and ceilings in good shape

  Yes

  No

  N/A

• Are gondola ends used correctly

  Yes

  No

  N/A

• Are windows attractive and interactive?

  Yes

  No

  N/A

• Is there a proper and well merchandised reduced area with correct POP material?

  Yes

  No

  N/A

• Is the Cashdesk area and drawers acceptable

  Yes

  No

  N/A