Title Page

  • Conducted on

  • Prepared by

  • Location
  • Manager

  • Staff on Shift

Outside the store

  • Is the store visible from the road (flags, banners, pole covers) All in good condition?

  • Are there sufficient marketing materials in place?

  • Does the store look clean and inviting when entering? (Car park free of litter, artwork correctly hung, open light on, open hours displayed, windows clean etc..)

First impressions

  • Is the guest area a comfortable environment? (Temperature, music volume and well lit)

  • Is the guest area clean and free from litter? (Drinks area, chairs and tables Inc frames etc)

  • Are customers acknowledged within 3 seconds (Smile and eye contact)

  • Are the team in full, clean uniform (Black shoes, black trousers, Subway t-shirt, apron, name tag, hat. Hair net required for hair tied up off collar)<br>

  • Are all products readily available and fully stocked (Crisps, Cookies inc 3pk's, Condiment holder, Bottle drinks etc)

  • Is the counter clean and well organised, utensils clean & all food items under chill lines and free from risk of cross contamination - attach photo of counter

  • POP / advertising in line with current FAF window? (Refer to current play book)

  • Is the service area floor, walls and ceiling free from dirt, food and litter - attach photo of service area

Front Line

  • Are employees hand washing correctly

  • Is all front line equipment clean and maintained? (Oven / Proofer, Bread Cabinet, Speed Oven, Microwave, Coffee Machine - Brewing unit)

  • Are all types of bread available and yesterdays bread discarded by 9am? - Place one of each bread on one tray and take photo.

  • Is the prep being prepared to the correct specification (Veg sliced correctly to 3mm, Ham & turkey folded, correct product to sauce mix)

  • Check all the front counter and back fridge, ensuring products are in date and have been discarded according to kill list

  • Complete & record 3 counter temps

  • Are all temperature records completed and accurate ( last 4 weeks)

  • Attach photo of temp log (all 4 pages)

Back Area

  • Are all products in the storage area in date.

  • Is the prep area well organised and clean. (Floor, walls and ceilings) - attach photo

  • Is all equipment clean and well maintained (Fridge, Freezer, Prep table , Slicers, 3 compartment sink, APEX machine, CO2 chained)

  • Are all approved charts on display and Eval Action Plan Closed (Eval, action plan, iAudit, shelf life chart, schedule)

  • Prep level charts in place

Customer service

  • Are staff up selling footlongs, cookies and drinks?

  • Are staff handing out receipts and offering TellSubway?

  • Is thru-put being utilised?

  • Are staff giving great customer service?

Training given

  • All SA training booklets/Sub Uni completed.

  • Detail additional training / advice given.

  • Store Manager signature.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.