Subway HWFF

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Staff

• Who is the person in charge?

  Yes

  No

  N/A

• Names of all staff on shift at time of this audit?

  Yes

  No

  N/A

Customer Area

• Is the front door glass clean?

  Yes

  No

  N/A

• Are the dining room tables and chairs clean?

  Yes

  No

  N/A

• Are the floors swept?

  Yes

  No

  N/A

• Is the sandwich unit glass clean?

  Yes

  No

  N/A

• Is the postmix station clean? Postmix nozzles and ice chute clean?

  Yes

  No

  N/A

• Is the radio on? If so is the content and the volume appropriate?

  Yes

  No

  N/A

• Is the drinks fridge clean and stocked? Are all items available for sales? Is everything rotated?

  Yes

  No

  N/A

• Are the tops of ovens and cabinets free of dust?

  Yes

  No

  N/A

• Are all rubbish bins at acceptable levels?

  Yes

  No

  N/A

• Are the air conditioner vents clean and in good repair?

  Yes

  No

  N/A

• Are the ceiling fans on and clean?

  Yes

  No

  N/A

• Are the windows and window sills cleaned?

  Yes

  No

  N/A

• Are all the lights working? Are the light covers clean?

  Yes

  No

  N/A

Service Area

• Is all food in the sandwich unit below the chill line and fully stocked?

  Yes

  No

  N/A

• Are all the cookies available for sale? Is the cookie display clean?

  Yes

  No

  N/A

• Is the hot well clean and with sufficient amount of water?

  Yes

  No

  N/A

• Are the sauce bottles and holders clean and the labels in good condition?

  Yes

  No

  N/A

• Are the salt and pepper shakers and holder clean?

  Yes

  No

  N/A

• Is the register and printer area clean and organized?

  Yes

  No

  N/A

• Is the microwave/s cleaned inside and out? Underneath cleaned?

  Yes

  No

  N/A

• Is the toaster oven clean? Is the toaster tray and basket in good repair?

  Yes

  No

  N/A

• Are the bread forms in good condition and stored properly?

  Yes

  No

  N/A

• Are all veggie slicers clean and properly stored?

  Yes

  No

  N/A

• Is the oven clean and in good repair?

  Yes

  No

  N/A

• Is the proofer clean and in good repair?

  Yes

  No

  N/A

• Is the coolroom clean and stocked? Floors clean? Door and walls clean.

  Yes

  No

  N/A

• Is the freezer clean and organized? Temperature acceptable?

  Yes

  No

  N/A

• Are the bread cabinets clean and in good repair?

  Yes

  No

  N/A

• Is the retarder clean and in good repair?

  Yes

  No

  N/A

• Are the rubbish bins cleaned inside and out?

  Yes

  No

  N/A

• Are the dry stock shelves clean and organized?

  Yes

  No

  N/A

• Are the floors clean including under equipment?

  Yes

  No

  N/A

• Are all cleaning supplies properly stored?

  Yes

  No

  N/A

• Is the mop bucket and mop sink area clean? Is the mop hung up?

  Yes

  No

  N/A

• Problems with pests visible?

  Yes

  No

  N/A

• Are all food products off the floor?

  Safe

  At Risk

  N/A

Safety and Security

• Are all fire extinguishers in date and properly stored?

  Yes

  No

  N/A

• Is the back door locked?

  Yes

  No

  N/A

• Is the safe kept closed?

  Yes

  No

  N/A

• Are employees following all safety procedures?

  Yes

  No

  N/A

• Are wet floor signs used and in good repair?

  Yes

  No

  N/A

• Is the first aid kit full and available for employees?

  Yes

  No

  N/A

Food Prep and Food Safety

• Are employees following properly hand washing techniques? Proper glove usage?

  Safe

  At Risk

  N/A

• Are ALL products properly dated? FIFO method used?

  Safe

  At Risk

  N/A

• Are ALL items offered for sale?

  Safe

  At Risk

  N/A

• Are ALL products fresh and appealing?

  Yes

  No

  N/A

• What are the weights of at least 3 veltone trays? Are they at or below required weights? If not who are the staff responsible

  Yes

  No

  N/A

• Is bread baked fresh daily? Bread quality and quantity meeting Subway standards?

  Yes

  No

  N/A

• Is the wheat bread big enough? Is the herb and cheese perfect round and not sunken?

  Yes

  No

  N/A

• Are formulas being exactly followed? Any over portioning or excessive waste? If not staff names responsible?

  Yes

  No

  N/A

• Are meatballs above 64 degrees? Actual temp of meatballs.

  Safe

  At Risk

  N/A

• Meatball temps

• Are all cold foods below 5 degrees? Actual temp of an item in the sandwich unit:

  Safe

  At Risk

  N/A

• Is the temp. log filled out? Is the action plan being used when needed?

  Safe

  At Risk

  N/A

• Is the sanitizer bucket filled with clean towels and water?

  Yes

  No

  N/A

Customer Service and Employee Trends

• Are all employees in proper uniform?

  Yes

  No

  N/A

• Are all employees following proper grooming and hair policies?

  Yes

  No

  N/A

• Are all customers greeted within 3 secs?

  Yes

  No

  N/A

• Are employees up selling to every customer?

  Yes

  No

  N/A

• Are fit chips being offered to every customer?

  Yes

  No

  N/A

• Are all employees friendly and demonstrating good customer service?

  Yes

  No

  N/A

• Are the employees focused on the customers? Everyone working together as a team?

  Yes

  No

  N/A

Financials

• Are all bread counts +/- 2? Do opening and closing counts match?

  Yes

  No

  N/A

• Are cash drops being done straight away?

  Yes

  No

  N/A

• Do all deposits match post-close? Proper banking procedures being followed?

  Yes

  No

  N/A

• Bread waste entered daily?

  Yes

  No

  N/A

• Are one minute cash-in's being done?

  Yes

  No

  N/A

Paperwork

• Is the manager checklist filled out daily?

  Yes

  No

  N/A

• Is the 4 week folder up to date and organized?

  Yes

  No

  N/A

• Are there 2 weeks worth of rosters posted?

  Yes

  No

  N/A

• Is the weekly checklist completed and up to date?

  Yes

  No

  N/A

• Is the store IN COMPLIANCE? If NO explain why

  Yes

  No

  N/A

Sign off

• Manager Name

• Sign

  Sign

• Score