Informationen
Assessment Information
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Assessment no.
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supplier name
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supplier location (street , city, country)
supplier contact name
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name
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title
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phone
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e-mail
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Assessment conducted on
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Assessment conducted by
Basic Supplier Information
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DUNS-nbr:
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Supplier Status ?
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Targeted Business ?
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Business Region ?
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Commodity
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Sub - Commodity
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Describe product group
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New technology ?
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Describe technology
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Quality certification ?
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Expire Date:
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Minority Supplier ?
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Specify Minority
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Special processes ?
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Describe process
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Legal Entity ?
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Main Customer ? Business % ?
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Main Processes ?
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Operation regime (shift per day) ?
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Operation regime (day per week) ?
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Amount of Employees (Direct) ?
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Amount of Employees (Indirect) ?
Quality
Quality System Implementation & Execution
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1.1.1* > Is a Quality Management System established which is conform to Automotive Standards ?
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What to look for :
valid 3rd Party Certificate ?
Customer audit / Assessment reports ?
Controlled and published documents ?
People are aware about the Quality plan ?
Evidence of implementation and effectiveness ? -
1.1.2 > Is a Environmental Management System established ?
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What to look for :
valid 3rd Party Certificate ?
Customer audit / Assessment reports ?
AIAG self assessment ?
Evidence of local law compliance ? -
1.1.3* > Does business objectives, strategic plans, business quality improvement goals and organizational structure support the Quality Policy?
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What to look for :
Management Review Protocol ?
Meeting minutes from last review and action register follow-up ?
Organizational chart for sufficient/key positions, resources ?
Evidence of implementation and effectiveness ? -
1.1.4 > Is there a process established to review continuously the effectiveness of the Management System ?
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What to look for :
Layered audit or internal audit program
Customer audit / Assessment reports ?
Corrective actions based on audit findings addressed and tracked ?
Certified Auditor(s) ? -
1.1.5 > If Supplier has a special process, do they have the CQI-x self assessment completed an the special process ?
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What to look for :
Audit plan and reports of special processes (CQI-x, Contamination audits etc. needs to be included as applicable ) ?
Certified auditor(s) ?
Problem Solving
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1.2.1 > Is there a process which ensures the analysis of customer complaints / field returns is carried out ?
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What to look for :
Analyze of quality data ?
Process Parameter documentation ?
Control charts with limits / capability certificates ?
Operator / Handling instructions ? -
1.2.2 > Is there a process which ensures timely response to customer complaints ?
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What to look for :
Example of customer complaint and supplier 8D review ?
Access to customer portals ?
Average response time ? -
1.2.3* > In case of identified deviations from quality requirements, are failure analyses carried out and corrective actions implemented effectively ?
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What to look for :
Example of internal/customer audit reports ?
Follow up of corrective actions ?
Process capability studies and inspection records ?
Internal defects charts and quality metrics ? -
1.2.4 > Does the supplier utilize a team approach and use structured problem solving tools such as 5-Why, Look Across, Fault Tree/Fishbone Diagram, Shainin, etc.?
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What to look for :
Last 6 months closed problem cases ?
Internal layered audit issues and corrective action reports ?
Training records for problem solver, 5-Why ?
Number of reoccurred issues ?
Six Sigma skills / Lean approach ? -
1.2.5 > Is there a process established which ensure Lessons learned to prevent re-occurrence on similar products / processes ?
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What to look for :
Example of documentation update - P_FMEA, - Control plan, - Instructions, Inspection methods ?
Method to information operator about last customer complain ?
Document & Record Control
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1.3.1* > Does the Organization have estalished a system to ensure the control of documents / records needed for the identification, storage, protection, retrieval, retention time and disposition ?
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What to look for :
Government requirements are considered, as applicable ?
Customer spec. Requirements are considered ?
Storage location requirements ?
Quality records, material certificates ? -
1.3.2 > Are process relevant documentation managed using a document change/approval process
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What to look for :
review of shop floor work instructions ?
release status of documents ?
records with of unauthorized changes ?
indification rules ? -
1.3.3* > Are the necessary records / releases carried out and stored appropriately ?
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What to look for :
Document disposal procedure ?
Document archiving requirements ?
Document / record retention process ? -
1.3.4 > Is there a process established which ensure a periodic review of customer requirements ?
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What to look for :
Responsibility matrix ?
Process review ?
Customer portal access ?
Process Control
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1.4.1 Are all relevant details listed in the production / quality records, based on the production control plan ?
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What to look for :
Control plan (prototype, pre-production, production) ?
Process Parameter documentation ?
Control charts with limits / capability certificates ?
Operator / Handling instructions ?
Visual aids / border samples are certified and frequently inspected ? -
1.4.2* Are production operations checked / approved and are setting data logged or documented ?
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What to look for :
Setup release ?
First-off checks / Last-off inspection & documentation ?
Work place Safety & Cleanliness verifications ? -
1.4.3 Are significant characteristics controlled in production ?
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What to look for :? SC's / CC's identified on the Documents / Records
? Operator awareness about SC's / CC's
? Standard Work Sheets
? Visual aids / border samples. -
1.4.4* Is there a process which ensures that analysis of suspect / defective parts is carried out ?
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What to look for :
How are defective parts handled and analyzed ?
Trend charts and improvement activities ?
Rework / scrap bin analyze ? -
1.4.5 Are control characteristics selected by the supplier on the basis of material function, design intent, manufacturing processes and other factors ?
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What to look for :
Complaint information considered ?
Link to P-FMEA ?
Customer symbols ?
Lessons learned ? -
1.4.6 Is there a product audit system implemented
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What to look for :
Review of last audit reports ?
Improvement activities ?
Effectiveness control of worker self inspection ?
Re-Qualification results ? -
1.4.7 Are statistical methods implemented effectivly ?
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What to look for :
Method to calculate control limits.
Data collection system ?
Operator training ?
Acceptable process to track and control critical process parameters. Short term; long term ? -
1.4.8 Are operators given responsibility and authority to monitor the quality of product and process ?
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What to look for :
Operators are trained and aware of their tasks (Operator interview) ?
Data collection system ?
Gages & Inspection equipment
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1.5.1* Is there a calibration control system implemented for all measurement devices (including manual gauges) ?
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What to look for :
Are the gauges / test equipment used in production released ?
Are the gauges / test equipment identified ?
Gauge approval reports, certificates, MSA studies ?
Indicators for temperature, pressure, flow etc. installed on machines and equipment ?
rules for periodic re-validation ? -
1.5.2 > Are all measuring and test equipment preserved/stored in such a way that the accuracy and effectiveness is maintained ?
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What to look for :
Plant tour ? -
1.5.3 > Is there a process to ensure a MSA is done for all measuring and test equipment prior release for production ?
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What to look for :
MSA documents ?
Skilled personal available for MSA ?
PPAP process review ?
Includes also visual inspections and border parts ?
Manufacturing
Manufacturing Process
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2.1.1 > Does the organization maintain its facility in a state of order, cleanliness and repair consistent with the product and manufacturing process needs
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What to look for :
Environmental maintenance instructions for the facility / area ?
Service contracts with defined reaction times ?
Maintenance logs ? -
2.1.2 > Is production environment properly organized?
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What to look for :
WIP signed off at completion of each process ?
Work place ergonomics, health and safety features ?
Cleanliness and organization ?
Appropriate lighting ?
Availability of tools ?
Parts are protected from damage or other forms of degradation ?
Parts cannot by-pass any operation ?
Non-conforming materials are not passed on to next step/operation ?
Locked quarantine area for discrepant materials awaiting disposition/disposal ? -
2.1.3* > Are the manufacturing processes, its tools and the facilities suitable to meet production demands in regard to quality and output targets?
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What to look for :
Setup release records, First-Last-off results ?
Equipment / tooling release status ?
Required process capability targets are met ?
Required quality targets are met (targets versus actual) ?
Records of rework or scrap reports ? -
2.1.4 > Are the operating personnel trained for their tasks?
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What to look for :
Educated personal covers all shifts / vacation period ?
Job descriptions ?
Minimum job candidate qualifications, by position ?
Training records of employees for specific activities ?
Interaction between HR and production ? -
2.1.5 > Are downtime/line breakdowns documented, monitored and analyzed ?
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What to look for :
Production records ?
Corrective activities including improvement actions ?
Continuous improvement plan ?
Maintenance targets ? -
2.1.6* > Is there a proper capacity planning system in place ?
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What to look for :
What kind of Production Planning System is used ?
Is the Production Planning System working correctly ?
Capacity verification documents, including items like personal availability, equipment availability, tools, quality performance etc. ? -
2.1.7* > Are target requirements set for product and process and shared through the organization ?
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What to look for :
Required process capability targets are met ?
Sufficient capacity demonstrated ?
Ramp plan information ?
Visual management ?
Tooling / Equipment
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2.2.1 Is there a system in place which identify bottleneck equipment / toolings with plans for improvement ?
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What to look for :
Tool maintenance instructions ?
Maintenance logs ?
Capacity information ( Customer forecasts ) ? -
2.2.2 > Are quality and capacity results of new tools and equipment monitored versus targets ?
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What to look for :
Tool approval documents ?
Initial Launch plan ?
Work orders ? -
2.2.3 > Is there a tool / equipment development cycle established, in case the organization develops / designs there tools ?
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What to look for :
Maintenance instructions for special equipments ?
Example of tool design process ?
Tooling documentation (drawings) ? -
2.2.4 Does the supplier use effective Poke-Yoke systems ?
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What to look for :
Plant tour ?
Certified master parts used to verify Poke-Yoke system is effective ?
Poke Yokes identified and operators are trained on the function of the poke yoke, reaction and material handling ?
List of established poke yoke systems ? -
2.2.5* > Can the customer's specific product requirements be satisfied with the production equipment used
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What to look for :
Capabilities ?
Capacity verification ?
MSA documentation ? -
2.2.6 > Is there a process in place to ensure identification off ownership for customer tools and equipment?
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What to look for :
Plant tour ?
Ownership documents ?
Tool registration information ?
Spare and change-over parts ? -
2.2.7 > Is there a tool development department and/or tool shop on site ?
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What to look for :
Available machines ?
Kind of tools and quality of the tools ?
Service contracts with defined reaction times ?
Maintenance
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2.3.1* > Is there an equipment maintenance plan defined, followed and documented?
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What to look for :
Preventive maintenance schedules ?
Maintenance logs for each piece of equipment ?
Maintenance performed is on-schedule and includes all items ?
Procedure includes all equipment, e.g., lift trucks, compressors, production equipment, office copiers, fax machines, etc. ?
Service contracts with defined reaction times ? -
2.3.2 > Are maintainance instructions clear and frequencies defined and required activities documented?
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What to look for :
Tool maintenance instructions ?
Cycle count/last piece off tool information ?
Maintenance logs ? -
2.3.3 > Are preventive maintenance needs identified and implemented ?
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What to look for :
Maintenance / Repair records ?
Analyze of repair tasks to verify preventive maintenance plan ?
MTBF(mean time between failure) ?
MTTR (mean time to repair) ? -
2.3.4* > Are tools and equipment stored in a proper way ?
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What to look for :
plant tour ?
Tools are marked with production status ? -
2.3.5 > Is there a system established to ensure mechanical & electrical maintenance activities are carried out effectively ?.
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What to look for :
Mechanical maintenance departments exists and are well organized ?
Electrical maintenance departments exists and are well organized ?
Maintenance contracts with external service ?
Engineering
Program Management
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3.1.1 > Is there a project organization(project management) established and are tasks & authorities specified for the team leader and team members ?
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What to look for :
Project Management plan ?
Project Status Meetings ?
Project Tracker, including Tier 2 suppliers ? -
3.1.2* > Is there a change management system installed and working ?
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What to look for :
Procedure for managing customer engineering changes ?
Verification includes tools, gauges, master samples, logistics etc. ?
Example of a process change documentation ? -
3.1.3 > Is there an engineering development department available on-site or within the organization ?
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What to look for :
Supplier is able to design and engineer the component, based on envelop information and specification ?
Supports Product and/or Process Development ? -
3.1.4 > Are 3D CAD systems available on side or within the organization ?
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What to look for :
3D CAD system supports the Tenneco CAD System ?
2D / 3D capability ? -
3.1.5* > PPAP requirements according AIAG-standard is known and established ?
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What to look for :
PPAP documents are complete filled ?
Documentation includes IMDS, FMEA etc. ?
Process according the different AIAG reference manuals ? -
3.1.6* > Is there an established escalation process for project management tasks ?
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What to look for :
Project Milestone follow-up and action register ?
Project plan with Customer agreed Milestones ? -
3.1.7* > Does the supplier understand and evaluate the customers requirements and transfer them to internal instructions ?
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What to look for :
Process for managing drawing changes to include communication of changes to affected component/material suppliers ?
Corrective actions from sub-tier suppliers that are being worked and/or are closed ?
Process for communicating PPAP requirements and sub. ?
Product / Process Development
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3.2.1 > Is there a Prototype production shop on site / in the group ?
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What to look for :
Established Quality system for Prototypes ?
Which process steps are available ?
Housekeeping / Cleanliness ? -
3.2.2 > Are validated test facilities/ equipment available on site or within the organization
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What to look for :
Test equipment is state of the art ?
Trained / qualified staff ?
Supplier designs, develops own testing tools, testing equipment ? -
3.2.3 > Are manufacturing feasibility studies been assessed in a cross - functional manner, based on the requirements which have been determined for product & process.
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What to look for :
Documentation ?
Action register ?
Simulation technologies ?
FEA studies ? -
3.2.4 > Is a D-FEMA process established and used to identify product requirements
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What to look for :? Any evaluation requirements set by the customer are documented and applied
? Interfaces to customer and supplier are defined
? Actions taken for high RPN's. -
3.2.5 > Is a P-FMEA process established and used to identify process or product requirements
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What to look for :
Specifications; drawings ; customer requirements ?
Problem Solving results considered ?
Experience from previous projects and/or similar serial productions ?
Actions taken for high RPN's. ? -
3.2.6* > ls the transfer of the project to production controlled in order to secure the product launch ?
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What to look for :
Specifications; drawings ; customer requirements ?
Pre-serial production documentation ?
Evidence and releases available for the various project phases ?
Experience from previous projects and/or similar serial productions ?
Supplier is able to develop a manufacturing process, based on engineering information and specification ? -
3.2.7 > Is there a launch containment process defined and applied ?
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What to look for :
Customer requirements are known and transferred ?
Documents on hand and updated ? .
Material
Material Flow
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4.1.1* > All Materials and WIP are stored appropriately ?
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What to look for :
Storage conditions protect parts from degradation (if applicable appropriate climate conditions are maintained) ?
Materials with shelf life have expiration dates clearly displayed and are controlled ?
FIFO is used to manage materials ?
Containers / boxes / packaging for all products handled on the shop floor are appropriate. ?
Electro Static Discharge (ESD) requirements(if applicable) ?
Protection of damage, contamination ? -
4.1.2 Are all products identified with the production status ?
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What to look for :
plant tour ?
Component status ?
Identifications, records and approvals are available and allocated to the products ? -
4.1.3* Are scrap , rework and setup parts kept separate and identified ?
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What to look for :
plant tour ?
rework documents ?
rework / scrap analyze reports ? -
4.1.4 > Are appropriate receiving inspection instructions defined and implemented ?
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What to look for :
Receiving Inspection Instructions include specifications with details of requirements ?
Recorded results of inspection conducted on received materials ?
Instructions include features with special characteristics ?
Review of supplied material certificates ? -
4.1.5 > Are appropriate safe launch plans agreed to and implemented with sub-tier suppliers throughout the entire supply chain ?
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What to look for :
Receiving Inspection Instructions include specifications with details of requirements ?
Recorded results of inspection conducted on received materials ?
Instructions include features with special characteristics ? -
4.1.6 > Is the receiving material store set up and managed properly?
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What to look for :
Storage conditions protect parts from degradation (if applicable appropriate climate conditions are maintained) ?
Materials with shelf life have expiration dates clearly displayed and are controlled ?
FIFO is used to manage materials?. -
4.1.7 > Can clean room requirements / specifications be fulfilled within the location ?
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What to look for :
Material flow ?,
Experience with clean room requirements ?
Packaging/Labeling
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4.2.1 > A process is in place to validate packaging design ?
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What to look for :
Example of documentations ?
Procedure / Work instructions ? -
4.2.2 > Is the supplier capable to establish an full operational EDI connection ?
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What to look for :
IT system support ?
Personal resources ?
Data recording / archiv ? -
4.2.3* > Is the supplier familiar with the automotive label standards ?
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What to look for :
Existing labels ?
Availability of guidelines ?
Supplier Management
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4.3.1* > ls the quality of the outsourced products and services ensured ?
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What to look for :
Clear acceptance criteria ?
Criteria matching functionality of components ?
Records + SPC (linked to supplier performance) ?
Training
Raw material certificates ? -
4.3.2 > Does the supplier communicate its customers requirements to their suppliers ?
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What to look for :
Rules for managing drawing/ process changes to include communication of changes to affected component/material suppliers ?
Corrective actions from sub-tier suppliers that are being worked and/or are closed ?
Process for communicating PPAP requirements ?
Any kind of changes are communicated and approved (PCN) ? -
4.3.3* > Is a process in place to evaluate supplier performance ?
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What to look for :
Target agreements with suppliers ?
Action register for supplier improvement ?
Approved Supplier list ?
On-time delivery, proper quantities ?
Incidents of premium freight ?
Supplier PPM / Number of concerns ? -
4.3.4 > Are all supplied component PPAP approved ?
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What to look for :
Approved PPAP's for each component and material ?
Complete PPAP packages ?
IMDS information from sub-tier suppliers ?
Warehousing
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4.4.1* > Are finished goods and ready-to-ship material stored appropriately ?
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What to look for :
Storage conditions protect parts from degradation ?
If applicable appropriate climate conditions are maintained ?
Materials with shelf life have expiration dates clearly displayed and are controlled ?
FIFO is used to manage materials ?
Containers / stillages / packaging for all products handled as appropriate ?
ESD requirements ?
Computer program for inventory control ? -
4.4.2* > Is an inventory control process established and implemented effectively through out the organization ?
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What to look for :
Visual aids, Kan-Ban tickets, etc. ?
Operator instructions / trainings ?
FIFO Lanes, Min / Max buffers ? -
4.4.3 > Is the material protected against weather conditions during loading / unloading process ?
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What to look for :
Storage facilities ?
Operation procedures ? -
4.4.4 > Is there a process established to assess the condition of products in stock at appropriate intervals ?
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What to look for :
Procedure review ?
Plant tour ?
Identifications ?
Process for inventory control ?
Management
Management Excellence
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5.1.1* > Is a visual management established?
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What to look for :
Is the responsibility for the performance measure defined ?
Update frequency established and followed ?
Charts contain trend charts (identifying favorable direction) ?. -
5.1.2 > Are standards for EH&S defined and put in action ?
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What to look for :
EH&S analyze documents ?
Visual Instructions(signs, color codes etc.) ?
Charts contain trend charts (identifying favorable direction) ?
Emergency plan is established and known by the employees ? -
5.1.3 > Is there a clear Vision defined by the management and translated to the production floor.
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What to look for :
Building /area cleanliness ?
Performance reviews ?
Management Line audits ?
Employee awards ?
Investments ? -
5.1.4 > Has the management implemented a system which is able to ensure communication and understanding of necessary customer information ?
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What to look for :
Training programs ?
IT systems ?
Sales organizations ? -
5.1.5 > Is there an product liability insurance established ?
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What to look for :
Management question during assessment ?
Scope of insurance ? -
5.1.6* > Does the supplier has developed a full contingency plan, including strikes, energy supply issues, raw material supply shortage, serious damage to production equipment and/or tooling, serious damage to the production facility, disaster recovery s. a. flooding, ?
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What to look for :
Organizational Charts ?
Procedures ?
Emergency plan ? -
5.1.7 > Does the supplier has a DUNS number for all locations ?
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What to look for :
Dun & Bradstreet registration ?
Defined process to ensure correct information ?
Human Resource Management
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5.2.1* > Does the supplier has an employee motivation process established ?
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What to look for :
Personal targets are defined and follow up cycles are established ?
Idea management system ?
Interview with people ? -
5.2.2* > Are there sufficient trained personnel available to support production demands?
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What to look for :
Plant tour ?
Job descriptions ?
Minimum job candidate qualifications, by position ?
Training plans for positions ?
Training records of employees for specific activities ?
Qualifications matrix effective and updated ? -
5.2.3 > Are temporary Staff integrated into the organization ?
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What to look for :? Plant tour
? Work Instructions
? Training records of employees for specific activities
? What are the education, training, skills and experience required for this job/task? . -
5.2.4* > Does the supplier evaluate the required competence of the personnel ?
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What to look for :
Qualifications matrix effective and updated ?
Job descriptions ?
Minimum job candidate qualifications, by position ?
What are the education, training, skills and experience required for this job/task ?
Interlectual Property / Data Security
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5.3.1* > Does the management ensure the confidentiality of customer products, projects and related information
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What to look for :
Methods for ensuring confidentiality ?
IT protection systems ?
Controlled entries ?
Access to the area ? -
5.3.2 > Are policies and procedures established for - Controlling physical access to confidential areas ? - Confidential document management established ? - Restricting any confidential information distribution outside the company established?.
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What to look for :
Confidetial areas physically identified ?
Periodic review of authorized personnel ?
Physical controls of hard copies and electronic documents ?
Training records of employees for specific activities ?
Confidential documents are marked and not available for public ? -
5.3.3 > Is there an incident detection and response process to detect the release of confidential information or nondisclosure agreements. (Example: caused by lost or stolen documents or equipment) <128>
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What to look for :
Evidence of user awareness training ?
Centralized incident management system ?
Incident log review including resolutions ?
Overall Summary
Assessment Summary
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Downgrade rule applied ?
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Overall Summary
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Remarks
Comments / Remarks
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Overall Comments/Remarks
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Manufacturing facilities Comments/Remarks
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Process Control Comments/Remarks
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Maintenance System Comments/Remarks
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Technology Comments/Remarks
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Engineering, Design, Test Capability Comments/Remarks
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APQP / PPAP Capability Comments/Remarks
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Tooling / Prototype Facilities Comments/Remarks
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Quality System Comments/Remarks
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Problem Solving Comments/Remarks
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Logistics Comments/Remarks
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Supplier Management Comments/Remarks
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Management Structure Comments/Remarks
Action list
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Supplier Assessment Actions
Actions
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action item