Supplier Desktop Review - 2023 - SC2024

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• Yes

  No

  N/A

• Supplier Desktop Review

  Yes

  No

  N/A

• Audit ID/Number:

• Supplier Name:

• Supplier Address:

• Scope of Business:

• Supplier Quality Responsible Name:

• No of employees:

• Do you have a documented QMS: Certificate:

• Do you have a documented EMS: Certificate:

• 1. Quality Management System and Leadership

  Yes

  No

  N/A

• Is your Quality policy defined, documented and communicated to all relevant and interested parties?

  Yes

  No

  N/A

• Do you have a QMS that is relevant to the scope of work required to fulfil the NGSM contract?

  Yes

  No

  N/A

• Are all the organisations key roles and authorities defined and documented? And are all these key roles fulfilled?

  Yes

  No

  N/A

• Please provide a copy of your organisation structure

  Yes

  No

  N/A

• 2. Planning

  Yes

  No

  N/A

• Do you have a defined product/solution change management and configuration control process in operation? Please describe

  Yes

  No

  N/A

• 3. Competency

  Yes

  No

  N/A

• How does the organisation ensure that all those persons involved in NGSM contract(s) are competent for their respective roles? (For software suppliers, please also identify/include persons not directly involved in software development)

  Yes

  No

  N/A

• Has the organisation taken effective action to ensure that those persons can acquire the necessary competence?

  Yes

  No

  N/A

• Is there a training strategy? and is training monitored, documented and are records maintained?

  Yes

  No

  N/A

• 4. Environment for the operation of process Is the working environment and infrastructure suitable for meeting NGSM and regulatory requirements? If so, please explain

• 5. Monitoring and measuring Has the organisation determined and does it apply the resources necessary to ensure valid and reliable monitoring and measuring of results?

  Yes

  No

  N/A

• Could you please provide Calibration certificates for 3 assets/equipment’s currently on the production shop floor using to calibrate/manufacture products for the NGSM?

  Yes

  No

  N/A

• Where appropriate is there a timely calibration system in place to support NGSM contracted deliverables and associated requirements?

• Is employee-owned measuring equipment allowed to be used on the premises?

  Yes

  No

  N/A

• If “Yes”, how are these asset(s) controlled/calibrated?

  Yes

  No

  N/A

• 6. Property belonging to customers Where property, measuring and test equipment belongs to a customer (e.g. NGSM), please explain how the organisation controls the management, maintenance, care, repair and calibration of it?

  Yes

  No

  N/A

• Please explain how the organisation controls the management, maintenance of property including development tools, Software for incorporation into products and Intellectual Property contained within specifications?

• Please explain, does the organisation have procedures for verification, storage and maintenance of customer-supplied software (identification, version handling and error reporting for customer-supplied software)? If so, please prove a copy

  Yes

  No

  N/A

• 7. Test and Inspection

  Yes

  No

  N/A

• Is there a documented procedure/process for FAI (first article inspection)?

  Yes

  No

  N/A

• Please explain how you conduct FAI?

  Yes

  No

  N/A

• Are there documented procedures and work instructions for inspection and testing of products and goods received, in process and final test/inspection (acceptance criteria achieved)?

  Yes

  No

  N/A

• Is there a documented software release process?

  Yes

  No

  N/A

• Please explain what inspection and testing perform in connection with/at replication?

  Yes

  No

  N/A

• 8. Records

  Yes

  No

  N/A

• Is there a record control system in place for the identification, storage, protection, retrieval, retention time, and disposition of quality records?

  Yes

  No

  N/A

• For software this includes review and release records

  Yes

  No

  N/A

• (Please provide a list of records to be kept with retention periods specified)

  Yes

  No

  N/A

• 9. Continuous Improvement

  Yes

  No

  N/A

• What is your approach to continuous improvement and how do you use customer and supplier performance data to drive continuous improvement?

• 10. Requirements Management How are the NGSM requirements, managed, controlled and communicated?

  Yes

  No

  N/A

• What is your approach to eliciting further and necessary requirements to fulfil all obligations?

• How do you demonstrate compliance against these requirements?

  Yes

  No

  N/A

• Are there any significant ‘’Special Processes’’ (a process for which end results cannot be verified after the process without destructive testing) required to fulfil NGSM’s requirements?

  Yes

  No

  N/A

• Please explain, how are the development planning/development environment/tools for software development managed?

• 11. Contract Review

  Yes

  No

  N/A

• Are all customer contracts / purchase orders reviewed prior to start of work?

  Yes

  No

  N/A

• If a problem arises which may impact the quality, quantity, or delivery of the contract, is the customer notified? Please describe

• Is production suspended until written response is obtained from customer?

  Yes

  No

  N/A

• 12. Externally provided Processes, products and services

  Yes

  No

  N/A

• Is there a formal process used for the selection, qualification and re-qualification of suppliers?

  Yes

  No

  N/A

• Do you have an internal procedure for Counterfeit avoidance?

  Yes

  No

  N/A

• Do you have any techniques/methods in place to detect counterfeit electronic components?

  Yes

  No

  N/A

• Do you have any outsourced functions/processes? If so how are these managed and controlled?

  Yes

  No

  N/A

• How is the performance of external providers monitored?

  Yes

  No

  N/A

• Could you please provide a copy of Supplier performance matrix (KPI) 2021?

  Yes

  No

  N/A

• 13. Material control What is your process for identifying and controlling material handling/protection requirements?

  Yes

  No

  N/A

• I.e. environment, electrostatic discharge [ESD] and FOD

  Yes

  No

  N/A

• 14. Identification and Traceability

  Yes

  No

  N/A

• How do you ensure full configuration control and product identification (key records and data) throughout the complete life cycle of the product from contract commencement through to and including delivery?

  Yes

  No

  N/A

• For software suppliers, including build management and identification of deliverables?

  Yes

  No

  N/A

• Please explain

• 15. Preservation

  Yes

  No

  N/A

• Are all storage facilities including packaging, environmentally suitable for the storing parts and assemblies?

  Yes

  No

  N/A

• How is rejected material controlled?

  Yes

  No

  N/A

• Is a First-In-First-Out or First-Expiry-First-Out system in use? (Please describe)

  Yes

  No

  N/A

• Is there a shelf life control/management process in place?

  Yes

  No

  N/A

• 16. Management System Review

  Yes

  No

  N/A

• What is the scope of your QMS? Does the senior management review the QMS at regular intervals?

• Are the actions defined by the management system review undertaken and completed within agreed time scales?

  Yes

  No

  N/A

• 17. Environment, Health, and Safety

  Yes

  No

  N/A

• Are procedures and processes in place to identify/control potential and actual accident situations?

  Yes

  No

  N/A

• Is there an environmental management system in place that ensures compliance with all applicable government regulations and that there are no outstanding, unresolved violations of these regulations?

  Yes

  No

  N/A

• Are there processes/plans and measures in place to reduce the company’s carbon footprint?

  Yes

  No

  N/A

• What actions do you take to minimise the carbon emissions of utilised transport when shipping goods?

• What actions do you take to minimise end of life product waste and recycling?

• 18. Quality Audits

  Yes

  No

  N/A

• Has the organisation established a process for audits (internal and external)? Are audits performed at planned intervals and documented?

  Yes

  No

  N/A

• Could you please provide a copy of up to date Internal audit plan for 2021?

  Yes

  No

  N/A

• 19. Control of Non Conformity

  Yes

  No

  N/A

• Is there a positive recall system to notify customers of nonconforming product that have already been shipped?

  Yes

  No

  N/A

• How many errors do you find during system test, and how many errors do your customers find for you?

• Is there a corrective action system in place that undertakes root cause analysis (RCA) and takes timely and effective action to prevent recurrence?

  Yes

  No

  N/A

• 20. Business continuity

  Yes

  No

  N/A

• Please explain your approach to Business Continuity and Disaster Recovery?

  Yes

  No

  N/A

• For software development, please explain your data backup strategy?

  Yes

  No

  N/A

• What plans are in place to mitigate/minimise the risk of a single source position? (Obsolescence/discontinuity or supplier bankruptcy)

• If so, please explain

• 21. Standards and legislation

  Yes

  No

  N/A

• What or any certificates do you hold that would be relevant to NGSM? (AEO, IMO, MED, etc.)

• 21. Product testing

  Yes

  No

  N/A

• Are the examination and tests that will be carried out on the final product, adequately described as well as their frequency?

  Yes

  No

  N/A

• 22. Product marking and traceability

  Yes

  No

  N/A

• Is the definition of wheelmark affixing in compliance with the applicable requirements: (e.g. Gyro Compass)

  Yes

  No

  N/A

• Wheelmark format?

  Yes

  No

  N/A

• UK ensign?

  Yes

  No

  N/A

• Notified body number?

  Yes

  No

  N/A

• Year in which the mark is affixed?

  Yes

  No

  N/A

• Mark visible, legible and indelible throughout the anticipated useful life of the equipment?

  Yes

  No

  N/A

• 23. Verification

  Yes

  No

  N/A

• Are markings affixed on final product conforming to their definition in the QMS?

  Yes

  No

  N/A

• Are the markings suitable to ensure traceability?

  Yes

  No

  N/A

• Key Sub-tier Suppliers: (if any, please identify)

  Yes

  No

  N/A

• Current Supplier Performance (rolling 12 months):

• On Time Delivery (OTD%)

  Date

• NCR or Rejects (%) or Number of rejected parts

  Yes

  No

  N/A

• Applicable concessions/Change notes

  Yes

  No

  N/A

• L316 Information & NGSM Product training

  Yes

  No

  N/A

• (To be completed NGSM)

  Yes

  No

  N/A

• L316 process completed?

  Yes

  No

  N/A

• Enter L316 approval expiry date:

  Date

• Upload completed L316 form to the supplier record in IFS

  Yes

  No

  N/A

• Date

  Date

• Non-Conformance/Actions:

• No of NCs:

• FINDING TYPE:

• (Major/Minor/Obs)

  Yes

  No

  N/A

• DESCRIPTION:

• (include details such as severity, where found, extent, requirement/clause related to, NCR No)

  Yes

  No

  N/A

• Next recommended review:

Reviewed/completed by:

• Position:

• Signature:

  Sign

• Date:

  Date