Supplier Qualification Questionnaire

• Company Name

• Trading Name

• Main address for all correspondence
  Address
• Registered address if different from above
  Address

• Telephone Number (including prefix)

• Main Contact Details

• Email Address

Accounting and Financial Information

• Company Registration Number

• Date of Registration

  Date

• VAT Number

• D-U-N-S Number

• Company status

  Select PLC Partnership Limited Sole Trader LLP Other

  • PLC
  • Partnership
  • Limited
  • Sole Trader
  • LLP
  • Other

• Years Trading

• Purchase Order Currency

  GPB (£)

  EUR (€)

  USD ($)

• Payment Terms

  Select From Invoice: 15 Days From Invoice: 30 Days From Invoice: 45 Days From Invoice: 60 Days From Invoice: 90 Days From End of Month: 15 Days From End of Month: 30 Days From End of Month: 45 Days From End of Month: 60 Days From End of Month: 90 Days

  • From Invoice: 15 Days
  • From Invoice: 30 Days
  • From Invoice: 45 Days
  • From Invoice: 60 Days
  • From Invoice: 90 Days
  • From End of Month: 15 Days
  • From End of Month: 30 Days
  • From End of Month: 45 Days
  • From End of Month: 60 Days
  • From End of Month: 90 Days

• Trading Currency

• Please provide Banking details (Bank Name, A/c Name, Sort Code and A/c Number) on letter headed paper, signed by a company director

• Is your organisation registered as a Contractor/Subcontractor for the purposes of the HMRC Construction Industry Scheme (CIS) if applicable

  Yes

  No

  N/A

• Please advise your unique tax reference (UTR) number. If you are a Sole Trader please advise your National Insurance Number

• If you are CIS registered please indicate if your business is classed as Gross or Net

• Are you a Parent Company or Subsidiary?

  Parent

  Subsidiary

  N/A

• Subsidiary Trading Names

• Parent Company Trading Name

• Parent Company Registered Address
  Address

• Please provide the annual turnover of your organisation for each of your last 3 financial years

Contact Details

• Please list the names of all Directors, Partners and Associates

• Position

• Name

• Position

• Sales/Orders Contact Name

• Email Address

• Telephone/Fax Number

• Mobile Number

• Office Address
  Address

• Finance/Accounts Contact Name

• Email

• Telephone/Fax Number

• Mobile Number

• Office Address
  Address

SEDEX and Compliance information

• Are you member of SEDEX?

  Yes

  No

  N/A

• Please upload the following documents:

• Environmental Policy

  Media

• Anti-Bribery and business ethics policy

  Media

• Health and Safety Policy

  Media

• Statement or Policy regarding ESG

  Media

• Statement or Policy regarding ModernSlavery

  Media

• Please initiate a SEDEX relationship with Howdens Joinery (ZC286463753)

• What is your company membership number (ZC reference)?

• Please advise any operational sites that supply services or product to Howdens Joinery

• Had the site supplying products to Howdens a SMETA audit in last 2 years?

  Yes

  No

Please confirm the receipt and acceptance of the following documentation

• Non Disclosure Agreement

  Yes

  No

• Howdens Joinery Anti-Bribery & Corruption statement received and accepted

  Yes

  No

• Howdens Terms and Conditions received and signed

  Yes

  No

• Howdens Joinery Modern Slavery statement received and accepted

  Yes

  No

• Howdens Supplier Code of Conduct received and signed

  Yes

  No

• Howdens Joinery Technical & Quality Protocol Document signed

  Yes

  No

• Howdens Joinery Packaging & Palletisation document received and accepted

  Yes

  No

Timber Regulations

• Is your product timber based?

  Yes

  No

• Have you completed a Timber Trader or Operator form?

  Yes

  No

  N/A

Financial Checks - In addition to internal checks we will run a credit report on your company

• Please provide the latest set of Financial Accounts

• Are you (the supplier) or any Parent Company/Subsidiary filing or have filed for insolvency in the last 12 months?

  Yes

  No

  N/A

• Name of company which filed or is filing

• Date filed or began filing

  Date

• Does your Company hold a Employers Liability Insurance?

  Yes

  No

• Insurer

• Policy Number

• Expirery Date

  Date

• Cover Value £

• Does your Company hold a Public Liability Insurance ?

  Yes

  No

• Insurer

• Policy Number

• Expiry Date

  Date

• Cover Value

• Please upload the certificate

  Media

• Does your Company hold a Product Liability Insurance?

  Yes

  No

  N/A

• Does your Company hold a Professional Indemnity Insurance?

  Yes

  No

• Does your company have a recruitment policy/procedure that ensures your employees have the right to work in the UK in compliance with the Asylum and Imimgration Act 1996

  Yes

  No

  N/A

• Is your Company registered as a "Data Controller" with the Information Commissioner's Office (ICO) in accordance with the Data Protection Act 1988?

  Yes

  No

  N/A

• Please state a date of registration and registration number

• Does your Company hold a UKAS recognised information security management certification e.g. BS/EN/ISO 27001:2005 or equivalent?

  Yes

  No

  N/A

• Please select the best description of your business type

  Select Manufacturer Re-seller Distributor Contractor Service Provider Consultant Other

  • Manufacturer
  • Re-seller
  • Distributor
  • Contractor
  • Service Provider
  • Consultant
  • Other

• What are principal activities of your Company?

• State your Company's experience in delivering the same or similar service or product to that required or in which you are expressing an interest

• Has your company ever suffered a deduction of liquidated damages, or had any payment withheld for non-performance or alleged non-performance, or had any default provisions within a contract invoked against it in respect of any contract within the last 3 years?

  Yes

  No

• Please provide details

• Has your Company ever had a contract terminated or your employment determined under the terms of the contract?

  Yes

  No

• Please provide details

• Has your Company ever not had a contract renewed for failure to perform to the terms of a contract?

  Yes

  No

  N/A

• Please provide details

  Yes

  No

  N/A

• Are your quality management systems for the manufacture and/or supply of goods or services certified to ISO 9001?

  Yes

  No

  N/A

• Are other quality systems/processes in place in your organisation?

  Yes

  No

  N/A

• Please provide details

  Yes

  No

  N/A

• Please explain how you manage quality within your organisation

  Yes

  No

  N/A

• Please list membership of any relevant professional or trade bodies, details of any operators licences and any relevant certification held

  Yes

  No

  N/A

• Has your company ever carried out work or supplied goods for any Howdens Joinery business?

  on pallets

  boxes via courier

• Please provide details

• Do you intend to utilise the services of sub-contractor(s) in order to fulfil the contract?

  on pallets

  boxes via courier

• Please provide details

Social Responsibility

• Does your Company publish a "slavery and human trafficking statement" as required by the Modern Slavery Act 2015?

  Yes

  No

  N/A

• Please describe your organisations approach to dealing with Modern Slavery and ensuring compliance with the Modern Slavery Act 2015?

Health and Safety

• Is your Company certified to ISO 45001?

  Yes

  No

  N/A

• Who is responsible for safety management within your company?

• What source of competent safety advice do you use in compliance with the management of Health and Safety Regulations 1999 -regulation 7 (Include details of experience and qualifications)

• How do you monitor and record the effectiveness of your safety management?

• How do you assess the arrangements of sub contractors for their compliance with the Health and Safety at Work Act?

• Please upload a written Health and Safety Policy Statement

  Media

• What is your process and procedures for the investigation and reporting of accidents and dangerous occurrences (you should include here details of any near-miss reporting)

• Please provide figures for all Accidents/Incidents and Injuries for the last three years

• Is your company accredited by any of the following SSIP?

  Select

• Please provide details of any prosecutions, Prohibition Notices or Improvement Notices served on the company by the Health and Safety Executive in the last 3 years

Environmental Impact

• Does your Company have ISO 14001?

  Yes

  No

  N/A

• Do you have a nominated person within environmental responsibility?

  Yes

  No

  N/A

• Please provide name and contact details

• Does your company have a formal written and authorised environmental policy?

  Yes

  No

  N/A

• Do you have a documented Environmental Management System?

  Yes

  No

  N/A

• Please tick a box that best describes your company's environmental management system

• It has effective management processes and procedures to manage the significant environmental impacts of our business

  Yes

  No

  N/A

• It defines the significant environmental impacts of our business but only has plans for the introduction of effective management processes and procedures

  Yes

  No

  N/A

• It only identifies the environmental impacts of our business

  Yes

  No

  N/A

• None of the above

  Yes

  No

  N/A

• Do you measure and control the significant environmental impacts of your business?

  Yes

  No

  N/A

• Do you set environmental continuous improvement targets?

  Yes

  No

  N/A

• Do you proactively review and maintain compliance with environmental legislation?

  Yes

  No

  N/A

• Have your employees undergone, and do they continue to receive, appropriate environmental training?

  Yes

  No

  N/A

• Do you consider the environmental performance of your supply chain?

  Yes

  No

  N/A

• Does your company hold a certification to either FSC or PEFC?

  Yes

  No

  N/A

• Will the product be sold to Howdens under one of these certification schemes?

  Yes

  No

  N/A

• What is the claim?

• Can you please state the reason for this?

• Does your company have access to information regarding the origin of supply chain materials, including suppliers in their own supply chain?

  Yes

  No

  N/A

• Are your suppliers transparent with you as to where the timber is being harvested from?

  Yes

  No

  N/A

• Do you perform your own due diligence on suppliers?

  Yes

  No

  N/A

• Is this verified by a 3rd party?

  Yes

  No

  N/A

• Under UK/EUTR do you consider this supply chain to be High Risk?

  Yes

  No

  N/A

• Please give a reason

Production Information

• Number of Factories within Group/Portfolio

• Number of these which will supply Howdens Joinery

• Annual Volume produced

• Unit of measure (pieces/m2/etc.)

• Percentage of product which is exported?

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Current Capacity

• Unit of measure (pieces/m2/etc.)

• Current Free Capacity (excluding Howdens potential NPI)

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• HJ potential percentage of total capacity

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Number of Key customers (>5% of your total capacity)

• Largest Customers percentage of capacity

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Current Turnover

• Howdens Joinery potential percentage of Turnover

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Please define your main 5 product capabilities

Production Branding

• Is the product Howdens Joinery will be buying branded

  All are branded

  Some are branded

  None are branded

• What % are branded

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Are the branded products licensed to be sold in the; UK, Europe and Northern Ireland? (select all which apply)

  Select UK Europe Republic of Ireland Northern Ireland

  • UK
  • Europe
  • Republic of Ireland
  • Northern Ireland

• Are the branded products licensed to be sold in the; UK, Europe and Northern Ireland? (select all which apply)

  UK

  Europe

  Republic of Ireland

  Northern Ireland
Factory Information

• Factory Name

• Address
  Address
• Age
  Address

• What are your shutdowns periods including Bank/Public holiday?

• Type of Goods produced

• Percentage of Group capacity

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Total Factory Capacity

• Unit of measure (pieces/m2/etc.)

• Average Spare Capcity

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Does this factory have any reoccurring Peak production times

  Yes

  No

  N/A

• Please give dates

• Spare Capacity at Factory Peak

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Percentage of products supplied to HJ from this factory

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Percentage of spare capacity on lines which produce product supplied to Howdens Joinery

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is the Standard Lead time of HJ product from this factory (Days)

• What is the lead time at factory peak trading times (Days)

Delivery Information

• What are you standard delivery terms?

  Select DDP DAP EXW FCA FOB CIF CIP

  • DDP
  • DAP
  • EXW
  • FCA
  • FOB
  • CIF
  • CIP

• If delivered, what is your standard method of transport

  Road

  Rail

  Sea

  N/A

• Do you have a transport agreement/preferred courier, or do you spot buy freight?

  Select Transport Agreement Preferred Courier Spot Buy

  • Transport Agreement
  • Preferred Courier
  • Spot Buy

• Is there a faster alternative shipping method, if so what

• Is there an option for Howdens Joinery to collect?

  Yes

  No

  N/A

• Does the Factory/Supplier have all the relevant Export Licenses?

  Yes

  No

  N/A

• Do you deliver with mixed or full loads of the same item?

  Full Loads

  Mixed Loads

• Do you have any special delivery constraints?

  Yes

  No

  N/A

• Please describe

• What is the delivery method?

  on pallets

  boxes via courier

• Is there anything our Logistics should be aware of (handball, etc)?

Business Strategy

• Please describe your organisations Senior leadership team and succession plan

• What are your goals in the short/medium term?

• What are your goals in the long term?

Growth

• What is your YOY growth percentage (Pieces/m2/etc)

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your target average YoY growth (Pieces/m2/etc) over the next 5 years

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your YoY growth percentage (Turnover)

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your target average YoY growth (Turnover) over the next 5 years

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your YoY growth percentage (Capacity)

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your target average YoY growth (Capacity) over the next 5 years

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your growth percentage (Staff)

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What is your target average YoY growth (Staff) over the next 5 years

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• Have you got any planned investments and if so what in?

Security of Supply

• Who is responsible for Business Continuity Management within your Company?

• Does your company have a DR/Business Continuity Plan?

  Yes

  No

  N/A

• Please enclose a copy of your plan

  Media

• How frequently is this plan reviewed and when is the next review scheduled?

• Does your Company test Business Continuity Plan annually?

• What is a maximum recovery time (in days)?

• What is the average age of equipment/machinery used for products supplied to Howdens (years)?

• Do you have any capacity restraints?

  Yes

  No

  N/A

• Please describe

• What percentage uplift in production can be achieved with notice of 1 Week

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What percentage uplift in production can be achieved with notice of 1 Month

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

• What percentage uplift in production can be achieved with notice of 3 Months

  Select 0% 1-10% 11-20% 21-30% 31-40% 41-50% 51-60% 61-70% 71-80% 81-90% 91-100%

  • 0%
  • 1-10%
  • 11-20%
  • 21-30%
  • 31-40%
  • 41-50%
  • 51-60%
  • 61-70%
  • 71-80%
  • 81-90%
  • 91-100%

Raw Materials & T2 Suppliers

• How many suppliers do you rely on for Howdens Joinery product?

• Where are the main suppliers for Howdens Joinery product located?

• Do you validate you suppliers?

  Yes

  No

  N/A

• Please describe the validation process of your suppliers?

• What is the longest lead time of any supplier for Howdens Joinery product (days)

• How many suppliers are the sole supplier of a material used in Howdens Joinery Product

Legal

• Has your organisation (either parent or any subsidiary) been subject to any criminal investigations in the last 12 months relating to;

  Select The Environment Criminal Law Health & Safety Human Rights N/A

  • The Environment
  • Criminal Law
  • Health & Safety
  • Human Rights
  • N/A

• Have any of your suppliers been subject to any criminal investigations in the last 12 months relating to;

  Select The Environment Criminal Law Health & Safety Human Rights N/A

  • The Environment
  • Criminal Law
  • Health & Safety
  • Human Rights
  • N/A

Cyber Security

• Do you have a documented Security Policy, which is fully supported by the Board and signed by an appropriate Director assuming responsibility?

  Yes

  No

• Are your employees trained on Cyber Security and is this refreshed on an annual basis?

  Yes

  No

• Do you have dedicated resource to review and manage Security? Do Senior Management / Board have site of the Security Risks facing your organisation? If so, how often are they reviewed and discussed?

  Yes

  No

• Do you align your Security controls to any industry specific control framework, i.e. NIST / ISO27001 / COBIT?

  Yes

  No

• Are you externally Audited to any Security Standard for conformance, for example SOC2?

  Yes

  No

• Do you assess and measure your key suppliers for their approach to Cyber Security and their ability to manage Cyber Risk?

  Yes

  No

• Are any systems or solutions used to support Howdens externally facing, for example a web-site with log-in access? If so, are these Penetration Tested on an annual basis?

  Yes

  No

• Do you undertake regular (weekly) Vulnerability Scanning of your Network, Environment and Applications?

  Yes

  No

• If so, do you act upon the reported risks?

  Yes

  No

• Do you deploy any anti-Malware measures on your end-points (Servers / Devices), for example do you have Anti-Virus installed or use any EDR solutions?

  Yes

  No

• Do you deploy Network Segregation measures across your estate, i.e. is the IT network supporting your IT capabilities for your manufacturing lines segregated from your office environment?

  Yes

  No

• Are your firewall rulesets reviewed on a regular basis?

  Yes

  No

• Where employees remotely log-into your systems, do you deploy Multi-Factor Authentication (MFA) measures to strengthen the security controls?

  Yes

  No

  N/A

• Do you have a Password Policy?

  Yes

  No

• Please select most applicable statement:

• Policy covers password complexity (Character types/Numbers/Letters/upper lower case, etc.

  Yes

  No

  N/A

• Policy covers log-in attemps

  Yes

  No

  N/A

• Policy covers lockout following failed log0ins attempts

  Yes

  No

  N/A

• Do you scan your solution code through the development phase (prior to release) to ensure that there no issues built-in through design and build?

  Yes

  No

  N/A

• Do you build to a recognised standard such as OWASP?"

  Yes

  No

  N/A