Support Audit

Does the organization use external providers to accomplish any part of it's final product?

Are the persons necessary for the effective implementation of the quality system provided?

Are the facilities appropriate for the organization?

Is equipment available and in sufficient quantities to assist the employees in accomplishing their work?

Are sufficient computer terminals and office equipment in place?

Does IT enhance the operation?

Is the social, psychological, and physical environment suitable for the organization to accomplish it's mission?

Does the organization periodically determine it's needs for support?

Does the organization need to perform measurements of it's product or use measurements in it's processes?

Is there a calibration program in place for the organization?

Is there a recall program for failed calibrated tooling?

Does the organization determine it's Organizational Knowledge requirements and does it develop it and work to keep it?

Is organizational knowledge documented and shared in training or through shadowing?

Is employee competence ensured?

Does the organization take action to acquire the necessary competence and evaluate the effectiveness of those actions?

Are the actions taken documented?

Are the organization employees aware of the quality policy?

The quality Objectives?

Their contribution to the effectiveness of the quality management system?

The implications of not conforming with the quality management system requirements?

Their contribution to product conformity?

Their contribution to product safety?

And, the importance of ethical behavior?

Has the company determined it's relevant external and internal communications?

Does the organization's documented information comply with the requirements in 7.5?

Is the Documented information identified and controlled appropriately according to section 7.5.2 and 7.5.3?