Pre-Operational Review
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Property Details
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Prepared by
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Inspection Date & Time
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Location
Task Breakdown
Front Office
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Working Computer with all the following: - Computer user name and password - Software shortcut icon (Hotelogix /PMS) on computer desktop - Hotelogix user name and password - Shift Handover template /file - Computer on auto log-out.
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Telephone with labelled number connected with live wire (Functioning)
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Stationery (Pen, etc.)<br>List of stationery to be confirmed
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Log-book/Shift handover (Manual, Electronic - TBC)
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Desk & Chair
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Dustbin & Bin liner
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Key management system
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Duty mobile device labelled with phone Number
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Guest Key drop off box (Labelled)
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Clean and organized reception area
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Signages are in place (SC scope): - Finger post - Directional sign (If applicable) - Reception sign
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QR code / House rules / FAQs /Surroundings, etc.
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Shelves are in place - Wooden /metal - Not shaking - Heavy duty shelves (If applicable)
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Items placed on shelves are below the ceiling (half a meter distance) to avoid any hazard
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Log-book/Shift handover (Manual, Electronic etc.)
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Sufficient lighting (covered) - Clear way inside the store - Items visibility is clear - Luggage tags are<br>readable
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HVAC - If Air Conditioning present, temperature is set on 23 degrees
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Door locks working/ Windows are always closed (if applicable)
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Cleanliness
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Pest free
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Dustbin
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Luggage room Signage (SC scope)
HouseKeeping
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Working Computer with all the following: - Computer user name and password - Software shortcut icon (Hotelogix /PMS) on computer desktop - Hotelogix user name and password - Shift Handover template /file - Computer on auto log-out
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Telephone with labelled number connected with live wire (Functioning)
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Log-book/Shift handover (Manual, Electronic - TBC)
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Stationery (Pen, etc.)<br>List of stationery to be confirmed
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Dustbin
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Desk & Chair
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Duty mobiles
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HK office is clean and organized
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Lost and found log book
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Lost and found cabinet/drawer lockable
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Shelves are in place - Wooden /metal - Not shaking - Heavy duty shelves (If applicable)
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Items placed on shelves are below the ceiling (half a meter distance) to avoid any hazard
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Sufficient lighting (covered) - Clear way inside the store - Items visibility is clear
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Linen is packed in plastic and sealed
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Linen racks should be labelled as per the items
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Door locks are working / Windows are always close (If applicable)
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HVAC - AC temp set on 24 degrees (if applicable) - Ventilation system is working
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Signages are in place
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Soiled linen trolleys or bags are present
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Sufficient Lightening (covered) - Clear way inside the store - Items visibility is clear
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Laundry bill book is available
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Door locks are working / Windows are always closed (If applicable)
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Signage is in place (Accor)
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HVAC - AC temp set on 24 degrees (if applicable) - Ventilation system is working
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Shelves are in place - Wooden /metal - Not shaking - Heavy duty shelves (If applicable)
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Sufficient lighting (covered) - Clear way inside the store - Items visibility is clear
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HK supplies are labelled
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HVAC - AC temp set on 23 degree (if applicable) - Ventilation system is working
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Heavy duty shelves (If applicable)
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Chemical items are not mixed with other supplies
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Door locks are working / Windows are always close (If applicable)
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Items placed on shelves are below the ceiling (half a meter distance) to avoid any hazard.
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Cleanliness (Pest Free)
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Signages are in place (by Accor)
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Sufficient lighting (covered) - Clear way inside the store - Items visibility is clear
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HVAC - Proper ventilation system - AC temp set on 24 degrees (if applicable)
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Tables and Chairs are available as per operational requirements
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Ventilation system is working
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Cleanliness (Pest Free)
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Windows are always closed (If applicable)
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Signages are in place (by Accor)
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Assigned male and female bathrooms for staff
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Functional Vending machine (if applicable)
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Guest room door Signages are in place (Except Al Janoub)
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Drop off and pick up zone signage for call of service (38 properties , SC Scope)
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Drop off and pick up zone signage for Accor staff (Accor scope)
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An ERP cage placed (If applicable)
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WIFI connection is working
