Title Page
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Document No.
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Surveillance Audit Form
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Surveillance Audit
ISO REF # : 5.2.1
Section : Management Responsibility
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Does your company have a Quality Policy which is documented and communicated to all employees of the organization?
- Yes - Quality Policy is documented and communicated to all employees
- No - Quality Policy is documented BUT not communicated
- No - There is NO quality policy
ISO REF # : 5.2.2, 7.1.6, 7.2, 7.3
Management Responsibility
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Are the responsibilities for product safety and quality clearly described and explained to all employees?
- Yes - Responsibilities for product safety and quality are clearly described
- No - Responsibilities for product safety and quality are neither described or communicated to employees
ISO REF # : 6.1 & 6.2
Hazard Prevention and Risk Assessment
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If you are a supplier Food/Beverage raw materials, Food/Beverage packaging components or Food/Beverage warehouse storage; Have you conducted a validated and verified HACCP Risk Assessment for all operations, products and processes?
- Yes - Responsibilities for product safety and quality are clearly described
- No - Responsibilities for product safety and quality are neither described or communicated to employees
Hazard & Risk Analysis
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Has the hazard and risk analysis taken into consideration the impact of storing non-Beam Suntory products with Beam Suntory products?
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How are these risk controlled to prevent risk to Beam Suntory Products?
Security
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Is access to the warehouse storage areas restricted and controlled
ISO REF # : 7.1.2
Personal Practices/Personal Hygiene
Personal Practices/Personal Hygiene
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Does the facility have a Good Manufacturing Practices (GMP) in place?
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Does entry to production area have hands-free faucets, anti microbial soap, warm/hot water, hand drying facilities/disposal hand towels?
- Yes
- No
- NA - Hand washing does not pose as a risk based on risk assessment.
Personal Practices/Personal Hygiene
ISO REF # : 7.1.3
Facility Environment
Infrastructure Exterior Grounds
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Are building and external areas protected to prevent potential cross contamination to product and facilities?
Plant and Equipment Design
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Are all product contact surfaces made of durable materials which is impermeable, rust or corrosion free and able to withstand repeated cleaning?
Pest Control
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Does your facility have a documented pest control program to prevent pest entry (including control of pesticides stored on site, if applicable)?
Waste
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Is there a designated area for waste to which prevents it being a source of contamination?
Chemical Control
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Are chemicals properly labeled and kept under controlled conditions?
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Does your company have a policy requiring the use of food grade chemicals?
Personal Practices/Personal Hygiene
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Does entry to production area have hands-free faucets, anti microbial soap, warm/hot water, hand drying facilities/disposal hand towels?
- Yes
- No
- NA - Hand washing does not pose as a risk based on risk assessment.
Personal Practices/Personal Hygiene
ISO REF # : 7.1.5.1 and 7.1.5.2
Equipment Management
Pallet Management Program
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Does you facility have processes and measures in place to prevent damages and inspect pallets for contamination, unsanitary conditions, and physical damage prior to use?
Hygiene and Sanitation
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Does your facility follow a general documented cleaning and sanitation program (CIP) that is formally monitored and recorded?
Calibration and Monitoring of Devices
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Does your facility have a documented maintenance and calibration program for all critical equipment?
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Can the facility supply a list of equipment and frequency at which it is monitored?
ISO REF # : 8.1 and 8.3
Processing and Product Control
Product Development
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Does the company have an implemented procedure for product development that takes risks and patents into account?
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Does the company demonstrate that all existing and new product are designed to meet legal and customer(s) requirements?
ISO REF # : 7.5.1, 7.5.2, 7.5.3
Processing and Product Control
Product Specifications
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Does your facility have procedures that coordinate and confirm specifications with suppliers and customers including keeping agreed, signed and updated specifications on all ingredients and products?
ISO REF # : 7.5.1, 7.5.2, 7.5.3
Processing and Product Control
Warehouse Management
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What current statuses does your warehouse management currently use?
ISO REF # : 8.4
Processing and Product Control
Product Control
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Does your facility have a documented supplier and or co-manufacturer approval program to prevent purchase or use of non-approved goods?
ISO REF # : 8.4.2
Processing and Product Control
Control of Materials
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Are incoming and outgoing materials or products inspected according to customer requirements in established procedures (conform to spec, shelf life, legal requirements, etc)?
ISO REF # : 8.5
Processing and Product Control
Product Control
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Are there documented measures, controls or devices in place to prevent any type of foreign materrial contamination, which may include but is not limited to glass,metal, plastic, rubber, wood?
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Does the facility have the foreign material control program on file?
ISO REF # : 8.5
Processing and Product Control
Product Control
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Does the facility have a documented procedure that manages non-conforming and returned products to prevent any potential cross contamination to conforming products?
ISO REF # : 8.5.2
Processing and Product Control
Product Control
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Does your facility follow a recall program or procedure and do you conduct regular mock or test recalls, at least once per year?
ISO REF # : 8.5 and 8.6
Processing and Product Control
Product Control
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Are control activities in place to ensure conformance to specifications, compliance to regulatory requirements?<br>(I.e.Monitor production process, order picking, repacking, and or quality testing)
ISO REF # : 8.7
Customer Returns
Returns
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Are customer returns managed as per the management of non-conforming product?<br>(Customer returns for quality reasons must be monitored and recorded)
ISO REF # : 9.2, 9.3, 10.1, 10.2 and 10.3
Improvements and Monitoring Program
Programs
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Is an internal audit program implemented at the facility?
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Does the program cover all quality processes and are audits conducted on regular intervals?
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Is the audit program reviewed at least annually?
ISO REF # : 9.2, 9.3, 10.1, 10.2 and 10.3
Order Picking
Programs
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Does the facility have a FIFO policy in place when minimum shelf life is specified by the customer?
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Are procedures in place to assess the completeness of orders and pallets at the end of picking?
ISO REF # : 9.2, 9.3, 10.1, 10.2 and 10.3
Loading/Unloading
Programs
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Does the facility have a cargo/trailer inspection program in place?