Title Page

  • Site conducted

  • Location
  • Conducted on

  • Prepared by

  • Users full name

  • Users contact number

  • User name

  • Time activity started

  • Serial number of device

  • Device Host name pre upgrade

  • Has user backed up data?

  • Have you updated the device Bios version?

  • Have you updated the device TPM version?

  • Have you created a data backup?

  • Time data backup started

  • Time data backup completed

  • Which version of the run book are you using?

  • Windows version 10 installed from USB drive

  • Powershell process ran to enrol the device into Auto Pilot.

  • Powershell process ran to install the following apps from the USB drive:-

  • Windows regional settings completed

  • MS O365

  • Adobe Acrobat

  • Citrix

  • Fonts

  • Laptop only- Cato VPN

  • Confirm enrolment using your engineer account credentials for desktops or user account credentials for laptops.

  • Open Configuration from Control panel and run as per instructions in the run book.

  • Confirm Software centre populates.

  • Insert photo of completed Software centre with apps marked as “installed”

  • Install users network printers and insert a picture of the test print to confirm.

  • Restore any user data to a folder named “(username)backup data (date)” eg blogsT backup data 210624

  • Upgrade completed at

  • Insert new host name on completion

  • Insert picture of the new host name from the Swissport configuration screen

  • Signed technician

  • I have received my upgrade and my laptop has been returned to me. I am aware that my data has been saved to a folder on my C drive. I have tested my device to confirm my email, Teams,office and none standard applications have been installed.j

  • Date and time

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.