Title Page
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Site conducted
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Location
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Conducted on
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Prepared by
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Users full name
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Users contact number
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User name
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Time activity started
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Serial number of device
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Device Host name pre upgrade
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Has user backed up data?
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Have you updated the device Bios version?
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Have you updated the device TPM version?
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Have you created a data backup?
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Time data backup started
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Time data backup completed
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Which version of the run book are you using?
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Windows version 10 installed from USB drive
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Powershell process ran to enrol the device into Auto Pilot.
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Powershell process ran to install the following apps from the USB drive:-
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Windows regional settings completed
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MS O365
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Adobe Acrobat
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Citrix
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Fonts
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Laptop only- Cato VPN
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Confirm enrolment using your engineer account credentials for desktops or user account credentials for laptops.
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Open Configuration from Control panel and run as per instructions in the run book.
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Confirm Software centre populates.
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Insert photo of completed Software centre with apps marked as “installed”
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Install users network printers and insert a picture of the test print to confirm.
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Restore any user data to a folder named “(username)backup data (date)” eg blogsT backup data 210624
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Upgrade completed at
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Insert new host name on completion
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Insert picture of the new host name from the Swissport configuration screen
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Signed technician
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I have received my upgrade and my laptop has been returned to me. I am aware that my data has been saved to a folder on my C drive. I have tested my device to confirm my email, Teams,office and none standard applications have been installed.j
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Date and time
