SWR Top common Audit Findings

Check the Terminal Balance report for the previous week. Has the cashier been reconciling layby cancellations to the TBR ? Check refunds on internal registers are reconciled as well (Docket attached to TBR balances to refund figure toTBR)

View unremarked suspended transactions for the past week in MFS - Is it being actioned daily <br><br>(Miscellaneous reports / select up recalled suspended transactions report/ select range of dates / select apply / select preview

Review operator performance folder - Is the void percentage to sales greater than 2% being followed up ? <br><br>Is the void report being reviewed (Attach evidence of investigation)

Employee schedule - Employee contract should match the employee schedule and / or actual times on the time are audit trail - Check 5 PPT associates for accuracy

Adjustment to punch times - Check the previous day's exception report , does it match the schedule adjustment report and have all adjustments been authorised by the duty manager ?

Is the DVD classification signage on the home ent counter ? <br><br>Do all current display TVs have the energy efficiency label ? <br>Is Find My IPhone set up on all displays? <br><br>Check GFS signage , is it current ?

Walk S & D area , review 10 items and see what action has been taken

Review the repair screen for all repairs with a status of 'F' and ensure comments have been entered including a date

Quick wins Routines - Review the lines logged in the previous day's CARS review reports , what action has been taken with them, is store following the national CARS schedule ?

Negative SOH actioning - Review 2 concurrent day reports , are the same lines appearing indicating no action has been taken

NOS Report - Review the stores 'NOS' figure, is this greater than 10? Doesn't indicate that pallet are not being pulled down and worked regularly , check pallets not worked over 30 days.

Review Limited Life Folder- has it been completed for the current month? <br>Review 5 lines and enter findings.