• Finished product testing must be completed to ensure compliance with Customer product specifications. The frequency and type of testing must be defined by risk assessment.

  • All product lines supplied to Customer must be included on an annual testing matrix. The matrix must encompass both legal and Customer testing requirements. Refer to your Customer Technical contact for category guidance.

  • Testing may include some or all of the following, although this is not an exhaustive list: - microbiological
    - chemical - physical - organoleptic - authenticity


  • Laboratories and their testing methods must be accredited by their country national accreditation body, or an internationally recognised country body.

  • The scope of accreditation must cover all critical tests undertaken, i.e. those that are directly monitoring safety/quality parameters. Routine QC checks which are completed in a laboratory environment such as measuring the pH of the product, quality sampling etc. do not need laboratory accreditation.


  • Procedures must be in place for reporting of testing results, monitoring compliance to specification and where applicable trend analysis to spot issues which are increasing.

  • The procedure must include what action and investigation is required in the event of out of specification results.

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