TMG Customer Sign Off

• Order Number

• Project Reference

• Date

  Date

• Name of Person Signing Off

• Position of Person Signing Off

  End Customer

  Designer

  Kitchen Fitter

  Builder

  Other

Sign off Confirmation

• Before proceeding with this sign off form, please carefully inspect and ensure the worktops and surrounding areas are free from any form of damage. <br> Once the worktops and surrounding areas have been signed off without a specific issue being raised, The Marble Group accepts no liability for that issue if it could have plausibly been caused before or after installation.

  Yes, I understand.

Confirmation Checklist

• I confirm that the worktops and surrounding areas have been cleaned by the installers.

  Select Yes No, they have not been cleaned.

  • Yes
  • No, they have not been cleaned.

• I confirm the worktops are free from any scratches, chips, markings and defects.

  Yes

  No, there is damage

• Please attach photos/videos of the damage below.

  Media

• I confirm the quality of the siliconing around the worktops has been done to a good standard.

  Select Yes No, the quality is not to a good standard

  • Yes
  • No, the quality is not to a good standard

• Please attach photos/videos of the problem below.

  Media

• I confirm the quality of the worktop joints have been done to a good standard.

  Select Yes No, the quality is not to a good standard

  • Yes
  • No, the quality is not to a good standard

• Please attach photos/videos of the problem below.

  Media

• I confirm the surrounding areas are free from any form of damage.

  Yes

  No, there is damage

• Please attach photos/videos of the problem below.

  Media

• I was given a 30min+ warning call before the installers' arrival

  Yes

  No

• I have received a TMG cleaning guide for the worktop.

  Yes

  No

Feedback Report

• How would you describe your experience with our Sales Team?

  Select Very Good Good Fine Unsatisfactory Poor N/A

  • Very Good
  • Good
  • Fine
  • Unsatisfactory
  • Poor
  • N/A

• How would you describe your experience with our Project Management & Logistics Team?

  Select Very Good Good Fine Unsatisfactory Poor N/A

  • Very Good
  • Good
  • Fine
  • Unsatisfactory
  • Poor
  • N/A

• How would you describe your experience with the Templator?

  Select Very Good Good Fine Unsatisfactory Poor N/A

  • Very Good
  • Good
  • Fine
  • Unsatisfactory
  • Poor
  • N/A

• How would you describe your experience with the Installation Team?

  Select Very Good Good Fine Unsatisfactory Poor N/A

  • Very Good
  • Good
  • Fine
  • Unsatisfactory
  • Poor
  • N/A

• How likely would you be to recommend The Marble Group to others?

  Very Likely

  Likely

  Unlikely

  Very Unlikely

  N/A

• Is there any other feedback you have with regards to your experience with The Marble Group?

• Please attach any photos/videos here with regards to the above questions if applicable

  Media