Audit
Was the front door unlocked and / or open to welcome guests
Were the cigarette bins empty and clean
Was the front entrance tidy and clean
Was the light level appropriate for the time of day
Were the windows clean and the outside paintwork clean and in good order
Was the floor free of litter and unobstructed
Was the menu displayed clearly
Was external lighting fully operational
If door staff / host were present, was the interaction positive
Was the reception area well presented and tidy?
Was the internal temperature suitable for the time of year
Was the music level appropriate for the time of day
Were you welcomed professionally and offered coffee/food where appropriate
How good was the first interaction with a team member (bar or restaurant)
Was the licensing information displayed clearly including price list
Was the fire lit?
Was there an adequate supply of logs and coal?
Were the floor staff wearing uniform (all black, apron) which was clean and pressed (no jumpers or cardigans or sleeveless tops
Was the wastage book in use
Was the bar adequately stocked and equipped including ice and fruit
Were all glasses clean and polished
Was the soda dispenser clean
Was the cleanliness of the bar at an acceptable level
Was the coffee machine clean
Was the bottle bin empty and clean
Was the coffee grinder clean and in working order
Was the bar area fully set with furniture, cocktail menus and clean
Was the bin clean both inside and outside
Was the till area clear of non essential items
Were tables / seats in the bar area free of chewing gum (underneath) and heavy staining
Was the aroma acceptable
Did all the cubicles lock
Did all the toilets flush
Were the toilet cleaning brushes in an acceptable cindition
Did all cubicles have toilet roll
Was the urinal in working order
Were the mirrors and sinks clean, inc around base of taps
Was there hand soap and hot water
Was the bin clean
Was the hand dryer in working order
Were the skirtings and radiator clean and dust free
Was the decor in acceptable order
Were the toilet cleaning brushes in an acceptable cindition
Was the aroma acceptable
Did all the cubicles lock
Did all the toilets flush
Did all cubicles have toilet roll
Were the mirrors and sinks clean, inc around base of taps
Was there hand soap and hot water
Was the bin clean
Was the hand dryer in working order
Were the skirtings and radiator clean and dust free
Was the decor in acceptable order
Was the entrance way to the conservatory clear of debris?
Were the sauce bottles clean and well ordered
Was every table fully setup (napkins, wine glasses, cocktail menu, lunch menu, salt and pepper and cutlery)
Were all the light bulbs working
Were all the high hairs clean/ do they have safety tags
Was the waiter station(s) fully set with cutlery, condiments, reserve menus and cleaning materials
Were all of the menus clean, intact and unmarked
Were all tables / seats free of chewing gum (underneath) and heavy staining
Was the floor clear of debris and clean
Were all the tables 'napkin free' on the base
Was the internal woodwork free of dust and grease
Was the comfortable seating area clean and tidy
Were all the tables clean and set up
Were all tables and chairs clean and dust free
Were cleaning checklists in use
Was the floor clear and free of debris
Was the toilet corridor clear and tidy
Were all staff members in correct uniform - black trousers & waistcoat, blue shirt and tie?
Was the aroma acceptable
Did all the cubicles lock
Did all the toilets flush
Were the toilet cleaning brushes in an acceptable cindition
Did all cubicles have toilet roll
Was the urinal in working order
Were the mirrors and sinks clean, inc around base of taps
Was there hand soap and hot water
Was the bin clean
Was the hand dryer in working order
Were the skirtings and radiator clean and dust free
Was the decor in acceptable order
Were the toilet cleaning brushes in an acceptable cindition
Was the aroma acceptable
Did all the cubicles lock
Did all the toilets flush
Did all cubicles have toilet roll
Were the mirrors and sinks clean, inc around base of taps
Was there hand soap and hot water
Was the bin clean
Was the hand dryer in working order
Were the skirtings and radiator clean and dust free
Was the decor in acceptable order
Was the aroma acceptable
Did all the cubicles lock
Did all the toilets flush
Did all cubicles have toilet roll
Were the mirrors and sinks clean, inc around base of taps
Was the baby change unit clean and in working order
Were the assistance rails clean and securely fixed
Was there hand soap and hot water
Was the bin clean
Were the skirtings and radiator clean and dust free
Was the hand dryer in working order
Were the toilet cleaning brushes in an acceptable cindition
Was the decor in acceptable order
Were storage procedures adhered to, ie CO2 canister chained up, no food stored on floor
Was the door to the beer cellar closed
Were the ice machines clean and the surrounding area tidy
Was the corridor to the cellar clean and free of debris
Was the cellar area generally clean and tidy
Were the stores locked
Were the stores clean and well ordered
Was the stock level acceptable
Was the office area tidy and well maintained
Had the management diary been completed over the past week
Was the manager smartly dressed
Had all Front of House checklists been completed for the previous two weeks
Had the 6 monthly risk assessments been reviewed
Had the 6 month fire safety plan been completed
Were H&S, Fire Safety, Training/Personnel, Cooksafe manuals available and well ordered
In the Health and Safety folder, was there a six monthly review on file, dated within the last six months
In the Cooksafe folder, was there a six monthly review on file, dated within the last six months
Were kitchen All in one records available and up to date, along with kitchen cleaning schedules
Were personnel and training records up to date
Had the authorisation to serve alcohol been completed by all FOH staff
Was there a training record for Licensed Training available
Were all spec sheets available and well ordered
Was there a copy of the Premises License in the safe, and copies of relevant personal licences in the Licensing folder
Was the safe locked and the key safe
Did the float amount to £500? 6 bumbags x £20, £150 in bar till and £220 in the safe
Stock Audit
Were the wine stores clean and well ordered
Was the electrical store clean and well ordered
Have all fire extinguishers been checked within 12 months
Was there a six monthly review on file, dated within the last six months
Have all fire doors and alarms been checked
Was all emergency signage and lighting in good order
Were all test records up to date
Was the back door closed
Was the external passageway clean and free of debris
Was the used oil stored neatly and the surrounding area clean
Was the cigarette box empty and clean
Was the door to the storage area locked
Was the storage area clean and well ordred
Was the linen room tidy and well ordered
Were the cupboard areas in the linen room tidy
Was the laundry room tidy and well ordred
Was the floor clean
Was the back storage area generally clean and tidy
Was the garden furniture arranged neatly in the correct configuration
Was the ground well swept
Were the ashtrays clean
Was there any broken furniture in evidence
Were the parasols in working order
Was the aroma acceptable
Were the stairs clear and clean
Were the handrails clear of grease
Was the lighting acceptable
Was the corridor free of debris (other than that caused by housekeeping)
Was the fire exit clear
Was the corridor clean and dust free
Which rooms did you check
Was the aroma acceptable
Was the bed made correctly
Was the room generally clean and dust free
Was the window clean and the paintwork of an acceptable standard
Were the tv, coffee machine and hair dryer in working order
Was there tea/coffee supplies, water
Was all lighting in working order
Was the bathroom generally clean
Were the toiletry supplies acceptable
Were the towels clean and well displayed
Were the sink and bath taps clean, inc around the base
Were the warning signs on display - slippy surface, hot water
Was there a bathmat in evidence
Were the toilet cleaning brushes acceptable
Was the approach to the annex clear of debris and weeds
Was the heating level acceptable for the time of day
Was the aroma acceptable
Was the room set up in an acceptable fashion, even if tables were not set
Was the heating at an acceptable level for the time of day
Was the aroma acceptable