Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Student's Name
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Supervisor's Name
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Qualification being assessed
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Enrolment Type
- Apprentice
- External
- Fee For Service
- Full Time Class
- Trainee
- School Based Trainee
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Assessment conducted by:
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THE FOLLOWING QUESTIONS ARE TO BE ANSWERED IF ASSESSMENT CONDUCTED BY EMPLOYER BASED ASSESSOR
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Employer Based Assessor's Name
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Completed Qualification held by Employer Based Assessor
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Have you worked in a supervisory position in the children's services industry (for example child care centre director or family day care co-ordinator) for a period of at least six months
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Have you read, and understood, the Practical Skills Checklist that you are assessing?
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Are you aware that the student will see a copy of this report?
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Are you willing to be contacted should further verification of this statement be required?
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What is your relationship to the student?
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How long have you worked with this student?
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How closely do you work with the student in the area being assessed?
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Elements and Performance Criteria
Element 1 - Review programs, systems and processes
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1.1 Establish strategies to monitor and evaluate performance and sustainability of key systems and processes
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1.2 Undertake detailed analyses of supply chains, and operational, product and service delivery systems
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1.3 Identify performance measures, and assessment tools and techniques, and evaluate their effectiveness
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1.4 Analyse performance reports and variance from plans for key result areas of the organisation
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1.5 Identify and analyse changing trends and opportunities relevant to the organisation
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1.6 Seek advice from specialists, where appropriate, to identify technology and electronic commerce opportunities
Element 2 - Develop options for continuous improvement
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2.1 Brief groups on performance improvement strategies and innovation as an essential element of competition
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2.2 Foster creative climate and organisational learning by promoting interaction within and between work groups
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2.3 Encourage, test and recognise new ideas and entrepreneurial behaviour where successful
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2.4 Accept failure of an idea during trialling, and recognise, celebrate and embed success into systems
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2.5 Undertake risk management and cost-benefit analysis for each option or idea approved for trial
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2.6 Approve innovations through agreed organisational processes
Element 3 - Implement innovative processes
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3.1 Promote continuous improvement and sustainability as essential to doing business
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3.2 Address impact of change and consequences for people, and implement transition plans
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3.3 Ensure objectives, timeframes, measures and communication plans are in place to manage implementation
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3.4 Implement contingency plans in the event of non-performance
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3.5 Follow up failure by prompt investigation and analysis of causes and manage emerging challenges and opportunities effectively
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3.6 Ensure that learnings from activities are captured and managed to inform future work
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3.7 Regularly evaluate continuous improvement systems and processes
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3.8 Communicate costs and benefits of innovations and improvements to relevant groups and individuals
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REQUIRED SKILLS AND KNOWLEDGE
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This section describes the skills and knowledge required for this unit.
Required skills
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analytical skills to identify improvement opportunities in relation to: - concepts and ideas developed
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- services or products delivered
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flexibility and creativity skills to think laterally
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learning skills to develop options for continuous improvement
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teamwork and leadership skills to foster a commitment to quality and an openness to innovation
Required knowledge
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cost-benefit analysis methods
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creativity and innovation theories and concepts
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organisational learning principles
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quality management and continuous improvement theories
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risk management
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sustainability practices
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Comments
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EMPLOYER DECLARATION: I declare that a fair, valid, reliable and flexible assessment has been conducted with this student, and I have provided appropriate feedback
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STUDENT DECLARATION: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.
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BRIGHT FUTURES TRAINING COLLEGE ASSESSOR DECLARATION
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I have reviewed this process for assessment of this student's DEMONSTRATION OF PRACTICAL SKILLS and I deem the outcome to be:
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Bright Futures Training College Assessor Signature