Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Student's Name
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Supervisor's Name
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Qualification being assessed
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Enrolment Type
- Apprentice
- External
- Fee For Service
- Full Time Class
- Trainee
- School Based Trainee
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Assessment conducted by:
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THE FOLLOWING QUESTIONS ARE TO BE ANSWERED IF ASSESSMENT CONDUCTED BY EMPLOYER BASED ASSESSOR
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Employer Based Assessor's Name
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Completed Qualification held by Employer Based Assessor
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Have you worked in a supervisory position in the children's services industry (for example child care centre director or family day care co-ordinator) for a period of at least six months
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Have you read, and understood, the Practical Skills Checklist that you are assessing?
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Are you aware that the student will see a copy of this report?
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Are you willing to be contacted should further verification of this statement be required?
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What is your relationship to the student?
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How long have you worked with this student?
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How closely do you work with the student in the area being assessed?
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Elements and Performance Criteria
Element 1 - Provide leadership, direction and guidance to the organisation
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1.1 Provide regular briefings on work goals, plans and operational issues to work groups to minimise role ambiguity and maximise effectiveness
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1.2 Provide encouragement to develop new and innovative work practices and strategies to optimise work outcomes and better meet client needs
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1.3 Model high standards of performance and practice to staff
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1.4 Provide leadership and supervision appropriate to changing priorities and situations and take into account differing needs and backgrounds of individuals, requirements of task and client needs
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1.5 Use the diversity of individuals' knowledge, skills and approaches to enhance work outcomes
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1.6 Model application of principles and practices of equal employment opportunity, work health and safety (WHS) and participative work practices in the community sector and promote to staff
Element 2 - Maximise own performance outcomes
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2.1 Use effective time and work management techniques, including monitoring workflow and outcomes, to meet priorities and achieve identified objectives
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2.2 Plan work and monitor progress to minimise effects of unexpected outcomes
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2.3 Ensure all work undertaken complies with established policies and procedures, especially those relating to anti-discrimination and WHS in the community sector
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2.4 Regularly review and revise work practices to assist achievement of identified objectives
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2.5 Seek and take opportunities for continuous self development/learning
Element 3 - Manage effective work relationships
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3.1 Clearly articulate the link between the group's function, goals of the organisation and individual responsibilities and communicate to staff routinely
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3.2 Routinely use participative decision-making processes to allocate responsibilities and develop, implement and review work of the group
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3.3 Where relevant, identify and resolve conflict with minimum disruption to workgroup function and in accordance with organisation procedures
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3.4 Allocate tasks within competence of staff and support by appropriate delegation and training
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3.5 Adjust interpersonal styles and methods to the social and cultural context
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3.6 Communicate and interact with colleagues and management using a variety of appropriate techniques
Element 4 - Manage and improve the performance of individuals
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4.1 Monitor performance of the group in achieving objectives, review regularly and use as the basis for further allocation of work
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4.2 Monitor and review individual outcomes in consultation with the workgroup to measure and assess progress against objectives and identify issues for attention or further work
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4.3 Revise work practices as required to achieve workgroup, corporate and community sector goals and objectives
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4.4 Address performance problems in fair, constructive and timely manner in accordance with relevant guidelines, procedures and natural justice
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4.5 Monitor individual and group progress and provide regular feedback to optimise achievement of organisation objectives
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4.6 Support the work group to develop mutual commitment and cooperation
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4.7 Promote and encourage workgroup effectiveness through active participation in group activities and communication processes
Element 5 - Support, participate and review group development
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5.1 Put in place development plans for each staff member, identifying relevant development activities
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5.2 Develop, agree and implement action plans to meet individual and group training and development needs
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5.3 Encourage and support staff to apply skills and knowledge in the workplace
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5.4 Identify and deliver relevant specialist training and professional development, as required
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5.5 Arrange appropriate training and provide to meet individual and organisation needs
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5.6 Encourage staff to be involved in professional development and support staff to attend training courses and to take up other development opportunities
Element 6 - Support and develop staff
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6.1 Provide staff with personal and career development opportunities from within and outside of the organisation
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6.2 Hold regular meetings with staff to review, adjust and develop strategies and priorities
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6.3 Agree priority tasks and monitor achievement of work plans to maximise organisation effectiveness
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6.4 Monitor overall performance of staff and provide regular feedback in an appropriate manner
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6.5 Provide opportunities for targeted professional development in the community sector context
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REQUIRED SKILLS AND KNOWLEDGE
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This describes the essential skills and knowledge and their level required for this unit.
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Essential knowledge:
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The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role
These include knowledge of:
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Budget processes
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Effective leadership styles
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Effective team management
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Human resource development and management principles and practices
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Industrial relations legislative requirements
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Leadership qualities
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Supervision processes
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Union processes
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Essential skills:
It is critical that the candidate demonstrate the ability to:
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Develop and implement strategies for managing stress
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Provide development opportunities appropriate to work in the community sector
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Recognise stressors within the team
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Use both participative and consultative management practices
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Use effective leadership styles
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Work effectively in a team environment in the community sector
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In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role
These include the ability to:
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Contribute to leadership of multi-disciplinary and inter-disciplinary teams
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Demonstrate effective communication and interpersonal skills including: - language and literacy competence required to fulfil the procedures of the organisation
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- language used may be English, signing or a community language
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- use of interpreters where required
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- negotiation
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Demonstrate awareness and understanding of effective individual and team operations
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Demonstrate awareness of self and impact of self on others in the community sector workplace
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Demonstrate effective time management and work planning
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Develop relevant policies and processes if required to manage/lead and develop others in a community sector context
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Provide leadership to encourage others to recognise and address environmental responsibility and sustainable practice issues
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Comments
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EMPLOYER DECLARATION: I declare that a fair, valid, reliable and flexible assessment has been conducted with this student, and I have provided appropriate feedback
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STUDENT DECLARATION: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.
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BRIGHT FUTURES TRAINING COLLEGE ASSESSOR DECLARATION
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I have reviewed this process for assessment of this student's DEMONSTRATION OF PRACTICAL SKILLS and I deem the outcome to be:
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Bright Futures Training College Assessor Signature
