Training Record Book - CHCORG614C Manage a community sector organisation

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Student's Name

• Supervisor's Name

• Qualification being assessed

  CHC30708

  CHC30712

  CHC50908

  CHC60208

• Enrolment Type

  Select Apprentice External Fee For Service Full Time Class Trainee School Based Trainee

  • Apprentice
  • External
  • Fee For Service
  • Full Time Class
  • Trainee
  • School Based Trainee

• Assessment conducted by:

  Bright Futures Training College Assessor

  Employer Based Assessor

• THE FOLLOWING QUESTIONS ARE TO BE ANSWERED IF ASSESSMENT CONDUCTED BY EMPLOYER BASED ASSESSOR

• Employer Based Assessor's Name

• Completed Qualification held by Employer Based Assessor

  Diploma of Children's Services

  Advanced Diploma of Children's Services

  Higher Children's Services Qualification

• Have you worked in a supervisory position in the children's services industry (for example child care centre director or family day care co-ordinator) for a period of at least six months

  Yes

  No

• Have you read, and understood, the Practical Skills Checklist that you are assessing?

  Yes

  No

• Are you aware that the student will see a copy of this report?

  Yes

  No

• Are you willing to be contacted should further verification of this statement be required?

  Yes

  No

• What is your relationship to the student?

  Direct Supervisor (eg Group Leader / Director)

  Manager (eg Director / Family Day Care Co-ordinator

  Other

• How long have you worked with this student?

  Less than 6 months

  More than 6 months

• How closely do you work with the student in the area being assessed?

  Day to day contact

  Occasional contact

  No direct contact

• Elements and Performance Criteria

Element 1 - Coordinate organisation planning

• 1.1 Identify appropriate strategic alliances and negotiate and maintain participation

  Yes

  No

  N/A

• 1.2 Identify overall purpose and philosophy of the organisation and translate into a written or recorded set of aims and objectives which are clearly understood, measurable and attainable and evaluated as appropriate

  Yes

  No

  N/A

• 1.3 Implement appropriate corporate planning processes that make best use of internal and external consultation processes

  Yes

  No

  N/A

• 1.4 Implement appropriate corporate planning processes to ensure responsiveness to client needs

  Yes

  No

  N/A

• 1.5 Undertake appropriate consultation with relevant people and agencies

  Yes

  No

  N/A

• 1.6 Establish appropriate management structure and process to coordinate corporate planning, advise decision-makers and reflect principles and philosophy of the organisation

  Yes

  No

  N/A

• 1.7 Analyse the way in which values and beliefs of workers and stakeholders may influence defined organisation purpose and philosophy and communicate to all relevant participants

  Yes

  No

  N/A

• 1.8 Make resources available as appropriate to support the planning processes at all levels

  Yes

  No

  N/A

• 1.9 Develop systems, processes and timeframes for all aspects and components of the planning process

  Yes

  No

  N/A

Element 2 - Design and implement the structures and process of the organisation

• 2.1 Determine appropriate structure for the organisation to match organisation philosophy and purpose

  Yes

  No

  N/A

• 2.2 Develop, agree, implement and monitor lines of decision-making and accountability

  Yes

  No

  N/A

• 2.3 Prepare budgets in line with strategic plan and make allowance for all requirements and components of planning and implementation of programs and services

  Yes

  No

  N/A

• 2.4 Establish financial accountability systems which meet agreed organisation best practice provisions

  Yes

  No

  N/A

• 2.5 Ensure planning guidelines provide for inclusion of appropriate statutory, legislative and practice provisions

  Yes

  No

  N/A

• 2.6 Develop clear, fully documented planning guidelines and systems and make them accessible to all involved

  Yes

  No

  N/A

Element 3 - Implement evaluation processes

• 3.1 Hold appropriate consultations with stakeholders to examine issues and trends and advise decision-makers of outcomes as required

  Yes

  No

  N/A

• 3.2 Complete all required reporting in a timely way in accordance with organisation requirements

  Yes

  No

  N/A

• 3.3 Identify, develop and implement appropriate evaluation arrangements with representation from relevant stakeholder groups

  Yes

  No

  N/A

• 3.4 Prepare advice and provide to decision-makers within the negotiated format and timeframe

  Yes

  No

  N/A

Element 4 - Enable organisation to meet legal requirements

• 4.1 Implement mechanisms to ensure relevant commonwealth, state and local government legal requirements are identified and adhered to

  Yes

  No

  N/A

• 4.2 Regularly update information about current legal requirements and if appropriate, develop proposals to modify organisation policy and procedures

  Yes

  No

  N/A

Element 5 - Establish the profile of the organisation and market its services

• 5.1 Use formal and informal networks as channels to communicate the organisation's activities and achievements

  Yes

  No

  N/A

• 5.2 Use a range of communication media and activities to convey information about activities and achievements of the organisation to encourage support and interest

  Yes

  No

  N/A

• 5.3 Seek and utilise opportunities to promote the organisation through media, government and the community

  Yes

  No

  N/A

• 5.4 Display confidentiality and sensitivity in details, content and extent of public comment on organisation's activities

  Yes

  No

  N/A

Element 6 - Give direction for the effective management of the organisation

• 6.1 When required, develop and articulate policies and procedures for the employment role of the organisation and monitor their implementation

  Yes

  No

  N/A

• 6.2 Promptly address problems in implementing defined procedures to ensure resolution

  Yes

  No

  N/A

• 6.3 Prepare reports to comprehensively and accurately describe organisation's activities and achievements and present to relevant stakeholders and management, as required

  Yes

  No

  N/A

• 6.4 When required, facilitate processes of management and/or board meetings to ensure effective and informed deliberations and decision-making

  Yes

  No

  N/A

• 6.5 Identify and implement mechanisms for effective coordination of activities and services

  Yes

  No

  N/A

Element 7 - Manage changes in the organisation

• 7.1 Identify policy, social, political and economic trends and assess their potential impact on the organisation

  Yes

  No

  N/A

• 7.2 Assess and revise management and work practices relative to social, political and economic trends and impacts

  Yes

  No

  N/A

• 7.3 Define and monitor indicators for change within the organisation

  Yes

  No

  N/A

• 7.4 Identify and promote opportunities for positive change and undertake appropriate work to maximise support from staff, clients and stakeholders

  Yes

  No

  N/A

• Required Skills and Knowledge

• This describes the essential skills and knowledge and their level required for this unit.

• Essential knowledge:

• The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

• Best practice including: - accountability

  Yes

  No

  N/A

• - administrative systems and principles

  Yes

  No

  N/A

• - consumer focus

  Yes

  No

  N/A

• - current information technology and programs relevant to the organisation or industry

  Yes

  No

  N/A

• - enterprise agreements

  Yes

  No

  N/A

• - information management policies, practices and systems in the community sector

  Yes

  No

  N/A

• - management systems and principles

  Yes

  No

  N/A

• - management of sustainability

  Yes

  No

  N/A

• - performance monitoring and review

  Yes

  No

  N/A

• - performance standards

  Yes

  No

  N/A

• - service quality development

  Yes

  No

  N/A

• - training and skills development and recognition

  Yes

  No

  N/A

• Statutory and legislative requirements including: - corporate affairs/incorporation/Australian Securities Commission

  Yes

  No

  N/A

• - equal employment opportunities principles and practice

  Yes

  No

  N/A

• - funding/service contracts/agreements

  Yes

  No

  N/A

• - industrial relations/enterprise contracts

  Yes

  No

  N/A

• - non discrimination

  Yes

  No

  N/A

• - work health and safety (WHS)

  Yes

  No

  N/A

• - taxation

  Yes

  No

  N/A

• Essential skills:

It is critical that the candidate demonstrate the ability to:

• Coordinate the use of relevant information technology effectively to address organisation requirements in line with work health and safety (WHS) guidelines

  Yes

  No

  N/A

• Design strategies to involve and communicate with all major stakeholders

  Yes

  No

  N/A

• Develop strategies for adapting organisation to changes

  Yes

  No

  N/A

• Manage organisation change

  Yes

  No

  N/A

• Undertake strategic planning

  Yes

  No

  N/A

• Use information technology and software programs as required by the workplace

  Yes

  No

  N/A

• In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

• Demonstrate application of skills in: - strategic thinking

  Yes

  No

  N/A

• - decision-making

  Yes

  No

  N/A

• - environmental scanning

  Yes

  No

  N/A

• - analysis/evaluation

  Yes

  No

  N/A

• - facilitation

  Yes

  No

  N/A

• - high level liaison

  Yes

  No

  N/A

• - high level oral and written communication

  Yes

  No

  N/A

• Apply principles and practices to enhance sustainability in the workplace, including environmental, economic, workforce and social sustainability

  Yes

  No

  N/A

• Comments

• EMPLOYER DECLARATION: I declare that a fair, valid, reliable and flexible assessment has been conducted with this student, and I have provided appropriate feedback

  Sign

• STUDENT DECLARATION: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.

  Sign

• BRIGHT FUTURES TRAINING COLLEGE ASSESSOR DECLARATION

• I have reviewed this process for assessment of this student's DEMONSTRATION OF PRACTICAL SKILLS and I deem the outcome to be:

  Competent

  Not Yet Competent

• Bright Futures Training College Assessor Signature

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