Training Record Book - CHCRF301E Work effectively with families to care for the child

Information

Student's Name
Supervisor's Name
Qualification being assessed
Enrolment Type
- Apprentice
- External
- Fee For Service
- Full Time Class
- Trainee
- School Based Trainee
Assessment conducted by:
THE FOLLOWING QUESTIONS ARE TO BE ANSWERED IF ASSESSMENT CONDUCTED BY EMPLOYER BASED ASSESSOR
Employer Based Assessor's Name
Completed Qualification held by Employer Based Assessor
Have you worked in a supervisory position in the children's services industry (for example child care centre director or family day care co-ordinator) for a period of at least six months
Have you read, and understood, the Practical Skills Checklist that you are assessing?
Are you aware that the student will see a copy of this report?
Are you willing to be contacted should further verification of this statement be required?
What is your relationship to the student?
How long have you worked with this student?
How closely do you work with the student in the area being assessed?
Elements and Performance Criteria

Element 1 - Establish a positive relationship with family members

1.1 Complete introductions and outline worker's own role clearly
1.2 Show the facilities to family members
1.3 Ensure verbal and non-verbal communication styles are used appropriately
1.4 Create welcoming atmosphere for family members and provide opportunities for them to participate in the children's experiences

2.1 Ensure information sharing about child's participation in program occurs frequently in accordance with the organisation's guidelines
2.2 Make yourself available for parents to provide information
2.3 Communicate information in a culturally appropriate way
2.4 Respond to messages promptly

3.1 Listen to questions and concerns and respond according to organisation's procedures
3.2 Direct family member to appropriate person or place when further support or action is required
3.3 Ensure communication is appropriate to age, cultural and linguistic background of individual/ group

4.1 Reach agreement on specific requests by negotiation and modification of care practices
4.2 Explain importance of program aspects to parents in relation to their child's needs/development
4.3 Clearly explain and discuss limitations
4.4 Negotiate alternatives/compromises as necessary
4.5 Clearly communicate final decision to all involved

5.1 Encourage parents to familiarise themselves and their children with the service and workers
5.2 Encourage parents to develop clear and reasonably consistent process of farewell and pick up
5.3 Provide clear information and reassurance to assist parents to develop confidence in the service
5.4 Acknowledge parents' feelings about child care and support in all conversations
REQUIRED SKILLS AND KNOWLEDGE
This describes the essential skills and knowledge and their level required for this unit.
Essential knowledge:
The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

Diversity of family types and cultures
Interpreter services, and communication through interpreters
Organisation standards, policies and procedures
Relevance of the work role and functions to maintaining sustainability of the workplace, including environmental, economic, workforce and social sustainability
Essential skills:

Develop a relationship with family which enables the needs of the child to be communicated or met
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

Apply basic communications skills such as active listening and questioning
Apply interpersonal skills
Demonstrate a genuine interest in the children, and their families
Take into account opportunities to address waste minimisation, environmental responsibility and sustainable practice issues
EMPLOYER DECLARATION: I declare that a fair, valid, reliable and flexible assessment has been conducted with this student, and I have provided appropriate feedback
STUDENT DECLARATION: I declare that I have been assessed in this unit, and I have been advised of my result. I am also aware of my appeal rights.
BRIGHT FUTURES TRAINING COLLEGE ASSESSOR DECLARATION
I have reviewed this process for assessment of this student's DEMONSTRATION OF PRACTICAL SKILLS and I deem the outcome to be:
Bright Futures Training College Assessor Signature