Title Page
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Operator Name
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Operator Address
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Operator Licence Number
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Conducted on
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Auditor Name
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Operator Signature
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Auditor Signature
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Persons present, position in the company, and background information
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Company registered address
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Management structure of the transport department
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Directors and partners
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Human resources
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Type of work carried out
COMPANY INFORMATION
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Has the company had any regulatory or enforcement actions taken against them or has any actions pending? If so what were these actions?
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If so has the traffic commissioner been informed of these?
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If so, when?
TRANSPORT DEPARTMENT AND MANAGER
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Total Staff numbers
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Is the transport manager CPC qualified?
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When was the last refresher and proof of this?
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Is there a live CPC plan?
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Is the transport manager and operating centre part of any professional body?
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Have the management team undertaken any training or courses in relation to their operating licence responsibilities and when?
OPERATOR LICENCE DETAILS/ INSURANCE
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What is the general company insurance?
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Fleet insurance?
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Licence type and status?
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Continuation date and licence held from?
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Are there any specified conditions or under takings on the licence?
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Are there vehicles and trailers stated on this licence and is the margin appropriate?
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Are there systems to ensure requests from the office of the traffic commissioner are responded to within the timescales?
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If yes, what are these systems?
VEHICLE ONLINE (VOL)
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Is the company registered to use the VOL system?
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When was the system last accessed or updated correctly? How is this logged and who completes this?
OPERATOR COMPLIANCE RISK SCORE
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What is the current score?
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How often is this checked, and by whom?
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If the score is not green, is there an improvement plan in place?
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When was this plan last reviewed and is it working?
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How are the suppliers engaged within this process?
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How are maintenance/ management/ and drivers included in this process?
TRAFFIC COMMISIONER
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Is there evidence of communication with the traffic commissioner on file?
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Does this include the reporting of PG9'S, MOT failures, director/ company changes, etc?
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Is there any evidence of issues being communicated to the traffic commissioner within 28 days?
PG13 F+G
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Have and when did the DVSA attend an operating centre and completed a PG13 F+G?
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Is there a copy of the PG13 F+G?
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Was it responded to in a timely manner?
GV79D AND MAINTENANCE PROVIDER COMMUNICATIONS
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Is there a current copy of the GV79D on file and available to view of each maintenance provider?
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Has the company logged details of communications and review meetings with each service provider?
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Is there any supplier improvement plans?
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How is this logged/ detailed and who is responsible?
DRIVERS LICENCE DETAILS
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Are copies of drivers licences held on site?
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How often are licence checks carried out?
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Are copies of DIGI cards held on site?
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Is information cross referenced to details on the GOV.UK website?
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Are copies of DQC held on site?
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Are DQC's checked online and frequently?
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Are spot checks carried out on drivers carrying documents?
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What is the policy if someone loses entitlement to drive?
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Is there a driver discipline policy in place?
DRIVER TRAINING
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Are drivers employment contracts in place?
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Is driving the main occupation or is it ancillary to the role?
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Is there an induction process in place for employed staff?
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Is this process the same for agency inductions?
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Are all inductions recorded and by whom?
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Do drivers undertake driving assessments?
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Are there driver briefing boards, and if so what information is covered?
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Is this information updated often, and by whom?
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Is there a driver training programme planned in advance?
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How is driver training identified?
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Is there a driver handbook?
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Is it relevant to infringements/ job requirements/ or contract requirements?
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How often is it reviewed and by whom?
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How are good employees acknowledged?
TACHOGRAPH/ WTD
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What are the types used within the business?
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Are there any exemptions to these?
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Is there independent analysis of raw data?
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Is there training on use of the analysis system?
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How often are drivers cards downloaded and is there evidence of this download frequency?
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How many company cards are used on site?
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Are vehicles locked in before 1st use, including short term hire?
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Are vehicles locked out when being taken off hire or disposed of?
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How often are VU downloads completed and is there evidence of download frequency?
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How is data and charts stored?
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Is there a process to obtain a certificate of undownloadability if a tachograph fails?
DRIVER HOURS, INFRINGEMENTS, AND WTD
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How often are the WTD reports run?
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Do drivers have a view only access to the infringement reports?
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Are lead in times and walk around checks reported?
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Are missing mileage reports recorded and checked?
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What is the method of debriefing drivers with infringement issues?
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Is drivers CPC used to support training with infringement issues?
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What is the discipline process used for persistent or serious infringement?
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Is there evidence of communication in relation to drivers who have committed serious or repeat infringement?
VEHICLE FOLDERS
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Do vehicle folders contain correct information?
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V5C; is the registered keeper the same as the operator?
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Do the folders contain the plating certificates?
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Tachograph calibration certificates?
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MOT certificates?
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PMI stored for 15 months?
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Brake roller test sheets?
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TAX/ VED?
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Ancillary equipment?
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Vehicle specification fit for purpose?
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Cab checks?
ADBLUE
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Do the vehicles use ADBLUE?
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Where is the ADBLUE purchased? or on site?
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If on site, what quantity is it stored at? And is there a use by date on the containers?
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How is the ADBLUE dispensed and how is this monitored?
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What is the usage rate for each vehicle or the fleet?
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Have the vehicles been checked for an emulator before?
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Have drivers been trained on the need for ADBLUE and the need to report faults?
DDI-DDR
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Is the recording method used to the specification in the guide to maintain roadworthiness?
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Are DDI's completed correctly?
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Are they left at the operating centre before departure?
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Is any rectification work signed off?
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Is there proof of rectification work carried out? This should be stored for 15 months?
VOR SYSTEM
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Is there a VOR system in place?
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Are keys separated and secure to prevent accidental use?
BRAKE ROLLER TEST
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How often are these carried out?
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If no BRT, why not?
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Is there records, planning, and proof of BRT?
PMI
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Is maintinence in or out of house?
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What are your maintenance providers own first time pass rates for MOT's?
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What facilities are available at the provider?
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Do providers and staff have qualifications and accreditations?
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What are the agreed timescales on the ops licence? Are these complied with, and if not, why not?
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Are inspections pre-planned at least 6 months in advance?
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When are the PMI received and by whom?
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Are the PMI and break tests reviewed by the transport manager?
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Is the PMI signed off by the fitter and supervisor?
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Is the PMI period status suitable for the current fleet?
- Yes
- No
- N/A
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Are the PMI processes the same for vehicles and trailers?
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Reasons why not?
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What are the agreed timescales for the PMI's?
MOT
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What is the MOT pass rate on 1st presentations?
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Is this below national average?
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What is the MOT final pass rate?
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Is this below national average?
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Are failures checked including a PRS investigation and does this involve maintenance providers?
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Has the office of the traffic commissioner been informed of MOT failures, investigations, and improvement actions within 28 days?
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Why is this?
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By whom is this done, and is there evidence?
PUBLICATIONS/ GUIDANCE
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Is there a current and up to date copy of the highway code available?
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Is there an up to date copy of the guide to maintaining roadworthiness available?
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Is there a copy of drivers hours and WTD regulations available (GV262)?
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Are there posters displaying relevant information for drivers to view?
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When was the last recorded meeting with drivers in relation to said subject, and how is this logged?
TRANSPORT MANAGER MEETINGS
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Can the company demonstrate regular meetings held with the transport manager to review compliance and performance?
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Does this meeting include reviews from maintenance supplier, tyre contractor etc? How is this recorded? and when was it last recorded?
HEALTH AND SAFETY
What policies are in place for:
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Alcohol?
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Eyesight?
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Fatigue?
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RTC and incident process in place?
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First aid provision?
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PPE issues and replacements?
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Drugs?
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Emergency out of hours contracts?
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Vehicle tracking and cameras?
YARD SUITABILITY
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Are the operating centres sufficient for the number of vehicles on the site?
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Is there adequate lighting on site?
AUDITS AND RECTIFICATION REPORTS
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Are there any other audits currently being preformed at this site?
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How is the above logged?
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Are there plans for regular proactive audits?