Title Page

  • Operator Name

  • Operator Address

  • Operator Licence Number

  • Conducted on

  • Auditor Name

  • Operator Signature

  • Auditor Signature

  • Persons present, position in the company, and background information

  • Company registered address

  • Management structure of the transport department

  • Directors and partners

  • Human resources

  • Type of work carried out

COMPANY INFORMATION

  • Has the company had any regulatory or enforcement actions taken against them or has any actions pending? If so what were these actions?

  • If so has the traffic commissioner been informed of these?

  • If so, when?

TRANSPORT DEPARTMENT AND MANAGER

  • Total Staff numbers

  • Is the transport manager CPC qualified?

  • When was the last refresher and proof of this?

  • Is there a live CPC plan?

  • Is the transport manager and operating centre part of any professional body?

  • Have the management team undertaken any training or courses in relation to their operating licence responsibilities and when?

OPERATOR LICENCE DETAILS/ INSURANCE

  • What is the general company insurance?

  • Fleet insurance?

  • Licence type and status?

  • Continuation date and licence held from?

  • Are there any specified conditions or under takings on the licence?

  • Are there vehicles and trailers stated on this licence and is the margin appropriate?

  • Are there systems to ensure requests from the office of the traffic commissioner are responded to within the timescales?

  • If yes, what are these systems?

VEHICLE ONLINE (VOL)

  • Is the company registered to use the VOL system?

  • When was the system last accessed or updated correctly? How is this logged and who completes this?

OPERATOR COMPLIANCE RISK SCORE

  • What is the current score?

  • How often is this checked, and by whom?

  • If the score is not green, is there an improvement plan in place?

  • When was this plan last reviewed and is it working?

  • How are the suppliers engaged within this process?

  • How are maintenance/ management/ and drivers included in this process?

TRAFFIC COMMISIONER

  • Is there evidence of communication with the traffic commissioner on file?

  • Does this include the reporting of PG9'S, MOT failures, director/ company changes, etc?

  • Is there any evidence of issues being communicated to the traffic commissioner within 28 days?

PG13 F+G

  • Have and when did the DVSA attend an operating centre and completed a PG13 F+G?

  • Is there a copy of the PG13 F+G?

  • Was it responded to in a timely manner?

GV79D AND MAINTENANCE PROVIDER COMMUNICATIONS

  • Is there a current copy of the GV79D on file and available to view of each maintenance provider?

  • Has the company logged details of communications and review meetings with each service provider?

  • Is there any supplier improvement plans?

  • How is this logged/ detailed and who is responsible?

DRIVERS LICENCE DETAILS

  • Are copies of drivers licences held on site?

  • How often are licence checks carried out?

  • Are copies of DIGI cards held on site?

  • Is information cross referenced to details on the GOV.UK website?

  • Are copies of DQC held on site?

  • Are DQC's checked online and frequently?

  • Are spot checks carried out on drivers carrying documents?

  • What is the policy if someone loses entitlement to drive?

  • Is there a driver discipline policy in place?

DRIVER TRAINING

  • Are drivers employment contracts in place?

  • Is driving the main occupation or is it ancillary to the role?

  • Is there an induction process in place for employed staff?

  • Is this process the same for agency inductions?

  • Are all inductions recorded and by whom?

  • Do drivers undertake driving assessments?

  • Are there driver briefing boards, and if so what information is covered?

  • Is this information updated often, and by whom?

  • Is there a driver training programme planned in advance?

  • How is driver training identified?

  • Is there a driver handbook?

  • Is it relevant to infringements/ job requirements/ or contract requirements?

  • How often is it reviewed and by whom?

  • How are good employees acknowledged?

TACHOGRAPH/ WTD

  • What are the types used within the business?

  • Are there any exemptions to these?

  • Is there independent analysis of raw data?

  • Is there training on use of the analysis system?

  • How often are drivers cards downloaded and is there evidence of this download frequency?

  • How many company cards are used on site?

  • Are vehicles locked in before 1st use, including short term hire?

  • Are vehicles locked out when being taken off hire or disposed of?

  • How often are VU downloads completed and is there evidence of download frequency?

  • How is data and charts stored?

  • Is there a process to obtain a certificate of undownloadability if a tachograph fails?

DRIVER HOURS, INFRINGEMENTS, AND WTD

  • How often are the WTD reports run?

  • Do drivers have a view only access to the infringement reports?

  • Are lead in times and walk around checks reported?

  • Are missing mileage reports recorded and checked?

  • What is the method of debriefing drivers with infringement issues?

  • Is drivers CPC used to support training with infringement issues?

  • What is the discipline process used for persistent or serious infringement?

  • Is there evidence of communication in relation to drivers who have committed serious or repeat infringement?

VEHICLE FOLDERS

  • Do vehicle folders contain correct information?

  • V5C; is the registered keeper the same as the operator?

  • Do the folders contain the plating certificates?

  • Tachograph calibration certificates?

  • MOT certificates?

  • PMI stored for 15 months?

  • Brake roller test sheets?

  • TAX/ VED?

  • Ancillary equipment?

  • Vehicle specification fit for purpose?

  • Cab checks?

ADBLUE

  • Do the vehicles use ADBLUE?

  • Where is the ADBLUE purchased? or on site?

  • If on site, what quantity is it stored at? And is there a use by date on the containers?

  • How is the ADBLUE dispensed and how is this monitored?

  • What is the usage rate for each vehicle or the fleet?

  • Have the vehicles been checked for an emulator before?

  • Have drivers been trained on the need for ADBLUE and the need to report faults?

DDI-DDR

  • Is the recording method used to the specification in the guide to maintain roadworthiness?

  • Are DDI's completed correctly?

  • Are they left at the operating centre before departure?

  • Is any rectification work signed off?

  • Is there proof of rectification work carried out? This should be stored for 15 months?

VOR SYSTEM

  • Is there a VOR system in place?

  • Are keys separated and secure to prevent accidental use?

BRAKE ROLLER TEST

  • How often are these carried out?

  • If no BRT, why not?

  • Is there records, planning, and proof of BRT?

PMI

  • Is maintinence in or out of house?

  • What are your maintenance providers own first time pass rates for MOT's?

  • What facilities are available at the provider?

  • Do providers and staff have qualifications and accreditations?

  • What are the agreed timescales on the ops licence? Are these complied with, and if not, why not?

  • Are inspections pre-planned at least 6 months in advance?

  • When are the PMI received and by whom?

  • Are the PMI and break tests reviewed by the transport manager?

  • Is the PMI signed off by the fitter and supervisor?

  • Is the PMI period status suitable for the current fleet?

  • Are the PMI processes the same for vehicles and trailers?

  • Reasons why not?

  • What are the agreed timescales for the PMI's?

MOT

  • What is the MOT pass rate on 1st presentations?

  • Is this below national average?

  • What is the MOT final pass rate?

  • Is this below national average?

  • Are failures checked including a PRS investigation and does this involve maintenance providers?

  • Has the office of the traffic commissioner been informed of MOT failures, investigations, and improvement actions within 28 days?

  • Why is this?

  • By whom is this done, and is there evidence?

PUBLICATIONS/ GUIDANCE

  • Is there a current and up to date copy of the highway code available?

  • Is there an up to date copy of the guide to maintaining roadworthiness available?

  • Is there a copy of drivers hours and WTD regulations available (GV262)?

  • Are there posters displaying relevant information for drivers to view?

  • When was the last recorded meeting with drivers in relation to said subject, and how is this logged?

TRANSPORT MANAGER MEETINGS

  • Can the company demonstrate regular meetings held with the transport manager to review compliance and performance?

  • Does this meeting include reviews from maintenance supplier, tyre contractor etc? How is this recorded? and when was it last recorded?

HEALTH AND SAFETY

What policies are in place for:

  • Alcohol?

  • Eyesight?

  • Fatigue?

  • RTC and incident process in place?

  • First aid provision?

  • PPE issues and replacements?

  • Drugs?

  • Emergency out of hours contracts?

  • Vehicle tracking and cameras?

YARD SUITABILITY

  • Are the operating centres sufficient for the number of vehicles on the site?

  • Is there adequate lighting on site?

AUDITS AND RECTIFICATION REPORTS

  • Are there any other audits currently being preformed at this site?

  • How is the above logged?

  • Are there plans for regular proactive audits?

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.