TRMC Allocation

• TRMC Allocator

• Conducted on

  Date

• TSM

Allocation

• T5 & T3

  Off

  On

• MBR

  Off

  On

• Uniform Standards

  Yes

  No

  N/A

• Ramp Ready?

  Yes

  No

  N/A

Planning

• Uses RMS effectively by letting Optimiser run

  Yes

  No

  N/A

• Starts task at task time and not current time

  Yes

  No

  N/A

• Does not start task until spoken to the TRMC

  Yes

  No

  N/A

• Finishes tasks at current time

  Yes

  No

  N/A

• Correct action taken for a aircraft change

  Yes

  No

  N/A

• Is able to investigate a flight in Inspector Box

  Yes

  No

  N/A

• Able to separate or merge a task

  Yes

  No

  N/A

• Resolves invalid tasks correctly

  Yes

  No

  N/A

• Able to change work function

  Yes

  No

  N/A

• Able to add or cancel a shift

  Yes

  No

  N/A

• Knows how to add a missing mealbreak

  Yes

  No

  N/A

• Is able to add a miscellaneous task, and adjusts time and location accordingly

  Yes

  No

  N/A

• Assigns tasks as soon as possible doesn't wait until hits timeline

  Yes

  No

  N/A

• Allocates fairly and efficiently

  Yes

  No

  N/A

• Doesn't over plan work

  Yes

  No

  N/A

• Utilises cars

  Yes

  No

  N/A

• Medical/ full Emergency - info given to TRMC

  Yes

  No

  N/A

• Ensures handover is problem free

  Yes

  No

  N/A

• Is aware of fallback procedure

  Yes

  No

  N/A

Communication

• Telephone Manner

  Yes

  No

  N/A

• Polite & Courteous

  Yes

  No

  N/A

• Correct tone of voice

  Yes

  No

  N/A

• Confident

  Yes

  No

  N/A

• Assertive

  Yes

  No

  N/A

• Controls call length

  Yes

  No

  N/A

MBR

• Is able to creat clusters for text messages

  Yes

  No

  N/A

• Text messages are detailed

  Yes

  No

  N/A

• Keeps allocation log updated

  Yes

  No

  N/A

• Attends Ops meetings

  Yes

  No

  N/A

Communication with TSM

• Late Allocation

  Yes

  No

  N/A

• Poor Coverage

  Yes

  No

  N/A

• GA information

  Yes

  No

  N/A

• Incidents eg. Full emergency's, TRM injured etc

  Yes

  No

  N/A

• Acts on TSM instructions

  Yes

  No

  N/A

• Liaises with TSM for shift release time

  Yes

  No

  N/A

Team working

• Understands the importance

  Yes

  No

  N/A

• Utilises available staff

  Yes

  No

  N/A

• Works well with other Allocators

  Yes

  No

  N/A

• Works well with other departments in the HAC

  Yes

  No

  N/A

Professional

• Acts appropriately in an office environment

  Yes

  No

  N/A

• Challenges poor performance

  Yes

  No

  N/A

• Accepts Feedback

  Yes

  No

  N/A

Conclusion

• TRMC

  Sign

• TSM

  Sign