TRMC Full Departure Observation 2017

• Flight Number

• TRMC

• Stand

• Conducted on

  Date

• TSM

Flight Preperation

• Aircraft chocked and coned in accordance with SOP

  Yes

  No

• FOD cleared from stand and Jetty?

  Yes

  No

  N/A

• Ground time app used from the start

  Yes

  No

• Contact details entered

  Yes

  No

• 7 point check completed accurately and signed on provisional loadsheet

  Yes

  No

• Contact number and name displayed on provisional loadsheet

  Yes

  No

• LIRF and NOTOC printed and available for use, cross reference LIRF edition number

  Yes

  No

  N/A

• PPE

  Yes

  No

• Uniform stands

  Yes

  No

  N/A

• Able to access JFE & Ultra

  Yes

  No

Section Overview

PSU Briefing

• Confirm TOBT

  Yes

  No

• Confirm expected boarding time

  Yes

  No

• Discussion had about potential challenges

  Yes

  No

• Confirm hand baggage scrutiny

  Yes

  No

Flight crew Briefing

• Confirm TOBT

  Yes

  No

• Confirm fuel figure

  Yes

  No

• Confirm slot

  Yes

  No

• Confirm ASO

  Yes

  No

  N/A

• Holds Checked and secured (Verbally communicated)

  Yes

  No

  N/A

Cabin Crew Briefing

• Confirm TOBT

  Yes

  No

• Confirm passenger load

  Yes

  No

• Confirm specials accurately

  Yes

  No

• Confirm catering figure (short haul only)

  Yes

  No

  N/A

• Confirm curtain row divider (short haul only)

  Yes

  No

  N/A

• Confirm expected boarding time

  Yes

  No

• Confirm fuelling in progress and secondary egress

  Yes

  No

  N/A

• Confirm OPDEF's

  Yes

  No

  N/A

• Confirm crew config

  Yes

  No

Loading Briefing

• Confirm TOBT and expected doors closure

  Yes

  No

• Confirm LIR edition and paperwork expectations

  Yes

  No

• Confirm OPDEF's

  Yes

  No

  N/A

Baggage Briefing

• Confirm TOBT

  Yes

  No

• Confirm HOS closure and expected delivery time to A/C

  Yes

  No

• Confirm any expected gate baggage / RTAD

  Yes

  No

• Confirm red bags

  Yes

  No

  N/A

Section Overview

Expectations during departure

• Confirm fuel figure with re-fueller and radio number

  Yes

  No

• Board on time?

  Yes

  No

• Area's Visited

  Select Gate Team Node Ramp

  • Gate Team
  • Node
  • Ramp

• Partial's sent

  P1

  P2

  2+

  Nil

  Not Applicable

• Monitored boarding status and make informed decisions in line with CGOT processes

  Yes

  No

• Was RIBI Called

  Yes

  No

  N/A

• Was there a baggage offload

  Yes

  No

  N/A

• Was loading and baggage informed in timely manner

  Yes

  No

  N/A

Safety

• Ensured cones were not removed before holds were closed

  Yes

  No

  N/A

• Ensured Correct PPE worn by all ramp teams.

  Yes

  No

  N/A

• Ensured all safety rails were engaged on loading equipment

  Yes

  No

  N/A

Section Overview

Finalisation Process

• TOB confirmed with gate team

  Yes

  No

• TOB confirmed with Cabin Crew

  Yes

  No

• Final stand checks ( Holds closed, ACM tug on stand, No vulcan dollies behind aircraft.)

  Yes

  No

  N/A

• Confirm final load and paperwork with Loading Crew Leader

  Yes

  No

  N/A

• Cross check LIR details against CLC instruction and ensure AAA requirements are met.

  Yes

  No

• NOTOC signed

  Yes

  No

• AAA form completed via iLoad Direct

  Yes

  No

  N/A

• Relevant signal sent via FLY

  Yes

  No

  N/A

Section Overview

Professional

• Acts as a role model?

  Yes

  No

  Not Seen

• Accountable?

  Yes

  No

  Not Seen

Leadership

• Decision making?

  Yes

  No

  Not Seen

• Resilience?

  Yes

  No

  Not Seen

• Motivator?

  Yes

  No

  Not Seen

• Challenges effectively?

  Yes

  No

  Not Seen

Planning & Operations

• Time management / departure and punctuality protection?

  Yes

  No

  Not Seen

• Anticipation / Thinking ahead / Adapting to change

  Yes

  No

  Not Seen

Relationship Building and Communications

• Effective communicator at all levels?

  Yes

  No

  Not Seen

• Team player?

  Yes

  No

  Not Seen

Delay allocation

• TOBT kept up to date

  Yes

  No

  N/A

• Was the departure delayed?

  Yes

  No

• Delay passed to Airport Centre?

  Yes

  No

• Delay passed to owning department?

  Yes

  No

  N/A

• Delay information clearly and accurately reflected on Ground time app and FIco

  Yes

  No

Conclusions

• RTG Achieved

  Yes

  No

  N/A

• On time departure achieved

  Yes

  No

  N/A

• Within 15mins Achieved

  Yes

  No

  N/A

• Delay Code

  Yes

  No

  N/A

• TRM

  Sign

• TSM

  Sign