Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Identification verification
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Did staff verify auditor's identification prior to granting access to the site?
Petty cash, vouchers and donations
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Are office procedures surrounding petty cash and vouchers adequate?
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Do vouchers balance to voucher records maintained in Emerge?
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Do petty cash balance to petty cash records?
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Is there a RSA receipt book?
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Are there any unbanked donation? (If yes, note how much)
Contents of safe and key register
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Does the safe contain items that that should be stored elsewhere?
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Does the site maintain an up to date key register?
OHS inspections
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Has your office had an OHS inspection?
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Select date
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Do you have a copy of the OHS report?
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Have issues of concern in the report been actioned?
OHS - Housekeeping and Environment
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Are work areas free of rubbish, obstruction, slip and trip hazards?
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Are floor coverings in good condition?
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Are filing cabinets and desk drawers closed when not in use?
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Are doors fully functional?
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Are stairs, steps and handrails in good order?
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Are all areas adequately lit?
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Is the OHS poster displayed?
OHS - Ergonomics
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Is all furniture in good repair?
OHS - Emergency
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Is a first aid kit easily accessible?
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Are the details of the first aid officers name/s displayed?
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Are the contents of the first aid kits clean and valid?
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Are fire exits clearly marked and unobstructed?
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Are emergency procedures current and displayed?
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Is emergency lighting operational?
Corporate uniforms
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Are all staff wearing the corporate uniform? If no, detail xx number of staff without uniform out of xx number of staff
Staff attendance
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Are all staff present. If not, are there valid reasons?
Privacy
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Is sensitive client data kept out of view to people attending the office?
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Is sensitive client data discussed amongst staff in a manner that cannot be heard by people attending the office?
Jobseeker servicing
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Are the number of job search computers compared to the current caseload adequate? (Note the number of computers)
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Is there a customer feedback register?
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Does the job search area have today's newspaper?
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Are there many clients in attendance? (Note the numbers)
Information technology
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Is ESS operable?
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Is Emerge operable?
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Is the internet operable?
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Is the physical location of all workstations and printers secure?