TWL Spot Check FY14 V3.2

Information

Audit Title
Region
Site Manager Name
Auditor
Conducted on

Health & Safety

1.1a Confirm all new employees have completed Keeping Yourself & Others Safe section of the "Introduction to Store" Buddy book, on their first day of work. □ All team members from 12/8/13 (booklet ticked, coach has assessed & signed off by TM & Coach)
1.1b Confirm there is a qualified First Aider and Building/Floor Warden coverage over every shift for next 7days. □ Sight First Aid Certificates(still valid 3 months after expiry) □ Training only valid for 12 months
1.2a Confirm all Lights, Appliances, Alarm Boxes, Hose Reels, Switch Boards, Sprinklers have at minimum of a one metre clearance:
1.2b Confirm all Emergency Exits are not obstructed.
1.3a Review last three months Health & Safety Minutes, verify management attendance, LTIFR/TIR, store manager sign off & associated reports attached. □ System Status Report
1.4a Confirm the store is following Incident Management Policy. Review last 6 months. □ Portal used to load TM Injuries. □ Investigations/Causal Analysis/Corrective Actions/SM Review completed within 5 days. (NB:Actions may sit outside 5 days timeframe)
1.4b Confirm the store is following Hazard Management Policy. Review last 6 months. □ Original Hazard paperwork must be on file with team notes recorded. □ Store Manager review must be completed by month end. □ 1-3 Hazard Reviews completed each month(can have up to 2 months without site hazard review dependent on explanation) □ Monthly Hazard Identification completed
1.5a Confirm the team are managing all Contractors on site as per policy. □ Obtain sample from sign in/out register. □ Verify TM has been inducted within 12 months. □ Job Task must have valid consent on file with Activity/Hazard id/controls completed. □ Monitoring(Spot check) for one off contractors every time & regulars 4-6 a year.

Store Operations

2.1a Sample check 40 product lines on the shop floor to confirm pricing is correct.
2.1b Test front page of the mailer & 5 WOW deals for Advert tie up compliance.
2.2a Review current user listing for BOSS/TUI/POS to ensure only Management/Key Holder/Rostered Duty Managers have manager authority. Verify all team members who no longer work in the store have been removed from the store Userlists. No generic logons. □ use phone list on icred search via employee no
2.2b Verify FIS Deliveries has been 100% checked. BRSCN checked Daily. Manually receipted icRed report checked. DC screens checked daily to verify stock have been receipted. i.e. LOADC & LOADH.
2.3c Confirm the store has followed up on all Outstanding Orders more than 10 days old. □ Check icred & what paperwork store has on file to verify process
2.2d Confirm KVD No Sales Report from icRed is being printed, worked and filed.
2.3a Confirm the store is investigating discrepancies over $10 with all the correct information recorded on Cash Management. i.e. operator listed against discrepancies & company investigation form used.
2.3b Verify the Hire Purchase & WINZ process is being followed from Point of Sale □ Hire Purchase completed correctly & store has checked icred for payment □ Winz payment letters attached to receipts, amounts match & items purchased match. □ old winz letter if still received store matched to icred

People Management

3.1a Review 2-5 team members Personnel files to ensure all the required paperwork has been completed and filed. i.e. Contracts, House Rules, Sale Restricted, Criminal History(+18y), The Warehouse Way & Work permits if applicable. □ logon payglobal get 2-5 team member information & this must include last two hires.

Store Management

4.1a Confirm Management are completing weekly checks of Register Cash Up Bags, Safe Float Counts and Petty Cash on the correct template. Confirm Bankings, Safe Floats, Petty Cash & Spot Checks are completed as per policy and signed off by management within the required timeframes. □ Management checks must be random days. □ Company template being used. □ take a sample and match to the cashiers declaration in CMS. □ Banking & Safe Float must be signed off the day it is counted by the cashier.
4.1b Verify the Grocery & Pet Areas of the shop floor & stockroom are clean.
4.1c Confirm the store has completed the last CSA & obtain a copy and perform a verification check on the answers provided.
4.2a Verify all display stock of Whiteware & Televisions have an Energy Rating Stickers(Yellow) & Water Rating Sticker(Blue) attached to any whiteware that has water running through it.
4.2b Verify the correct signage is displayed instore. Classification Poster (A3+), Health & Safety Policy to team members & customers, BWOF, Under21 signage & Food License.
Name & Signature of Site Manager