Title Page
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Site conducted
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Conducted on
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Prepared by
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Manager on duty
Allergen Signposting
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Allergens Poster in entrance lobby for Guests to see
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Allergens QR code on every menu - checked and working
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Tenkites has every dish showing including specials and sandwiches for the menu on display *****FAILURE ON THIS IS A MAJOR BREACH AND IS A LEGAL FAILURE ****
INSTRUCTIONS ON WHAT YOU NEED TO DO NEXT
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You now need to order a food dish, cocktail or mocktail and coffee with specific allergen requests and follow the full process through from order, to kitchen and bar to service to the table without making comment or influencing the way the meal or drink is prepared. It is essential that you see what happens without your intervention, and that you are completely honest if any breach (however small) happens. If there are any breaches or errors made you must take immediate corrective actions and ensure that the business is revisited within 24 hours by another member of the support team to ensure legal compliance has been reached. You will need to order each item separately so that you can physically see how the process is followed. Any item not on Tenkites must be immediately removed from sale
- I understand and will complete ensuring that a full journey of the item is followed and that I will follow this with corrective action to ensure that the business is legal before leaving. Any item NOT listed on tenkites is to be IMMEDIATELY removed from sale without exception and not returned to sale until it has been listed correctly
Front of House - order stage
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All Guests being asked if they have any allergens at the time of order
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Front of House allergen flowchart on display and easily found for food orders - *** instructions must include the GREEN FLAG update ***
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Bar allergen flowchart on display and easily found for cocktail orders
Kitchen
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The most senior chef "owns the order"
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Hand washing completed prior to anything else
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2 stage clean of the area completed
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Chopping boards, utensils and tools of trade all changed for clean fresh items
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Cooking appliances sanitised
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Gluten Free fryers available, clearly labelled and sufficient capacity for menu format
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Fresh ingredients used - nothing from saladette or pre-prepped items
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The most senior chef re-confirms to the front of house team member and ensures it is understood before the item leaves the pass. *** THE DISH MUST HAVE A GREEN ALLERGEN FLAG IN IT ***
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No petty cash food can be used outside of fresh fruit and vegetables
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Back of House allergen flowchart on display and easily found for food orders *** instructions must include the GREEN FLAG update ***
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Allergen type poster on display
Front of house - food delivery
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Allergen food item leaves the pass on its own and not with any other items
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Dish MUST contain green allergen flag
Coffee
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Four different colour milk jugs in use - one for cows milk, one for Soya, one for Oat and Oat for Almond Milk
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Clear signage for the team showing which colour is used for which milk
Legal Management & Due Diligence
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THIS SECTION IS CRITICAL - IF YOU HAVE TO ANSWER NO TO ANY QUESTION YOU CANNOT LEAVE THE BUSINESS WITHOUT PHYSICALLY TAKING THE RELEVANT ACTION TO MAKE SURE IT IS LEGALLY COMPLIANT BEFORE YOU WALK AWAY. WE CANNOT IDENTIFY THAT WE ARE NOT COMPLIANT AND LEAVE THE BUSINESS KNOWING THAT IT IS A DANGER TO THE PUBLIC
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All team members INCLUDING management have received face to face training within the last 6 months *** If anyone is working and has not completed this we are in legal breach ***
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Physically check on "Expert Leaning" that we are at 100% compliance on allergen elearning. *** If anyone is working and has not completed this we are in legal breach ***
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Can the duty manager show you where to access the full Allergen policy document THIS MUST BE THE UPDATED VERSION INCLUDING GREEN ALLERGEN FLAG *** If not we are in legal breach ***
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Have you REMOVED FROM SALE any food which is not listed on tenkites with IMMEDIATE EFFECT? You CANNOT leave unsafe food for sale without exception.
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If you have stated no to any question please put full and through details below on how you ensured that the business was fully legally compliant before you walk away and wholly eliminated the risk
