Title Page
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Customer Satisfaction
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Mission statement posted so all employees / visitors can read?
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Do you have a documented process for determining customer satisfaction, including frequency of determination, delivered part quality, customer disruptions, field returns, delivery performance, and customer notification?
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Do you have programs in place to improve customer satisfaction, with corrective actions addressed and a closed review system process?
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Is the SQDCM board updated for team members review?
Inbound Material Quality System
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Do you have a documented procedure for receiving material that includes identification, verification of the QTY and Quality of the material?
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The trailer is inspected for evidence of water damage, holes, debris or pest infestation prior to unloading and accepting the shipment?
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Do you have a warehouse management system that records shipment and location for staging?
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Is the material protected from the floor by use of a pallet or other means?
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Are any internal audits available to verify that the quality system is working?
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Are notifications issued when defected material is being delivered or quality alerts issued?
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Are all inbound receipts filed properly when completed daily?
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Are inbound receiving procedures available to the team members and posted in the area?
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Team Members are trained and certified for each process with documents to verify proof?
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Receiving has all unneeded supplies and equipment removed from he area?
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Visual controls identified for all unneeded supplies, tools, and equipment?
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Pallets and materials are marked and identified for storage?
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Floors are kept clean and free of water, waste, oil, and trash?
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Workstations are wiped down, free of debris, and trash taken out daily?
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All tools and equipment are clean and are in good working conditions?
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Someone is responsible for overseeing, auditing, and following up with the cleaning efforts?
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Is the cleaning schedule posted and utilized daily?
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Skills map is updated and posted for the receiving area?
Inventory Management
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Is there a warehouse management system in place that uses formal inventory control system such as FIFO (first in / first out)?
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Is inventory put-away by FIFO dates?
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Is there a process for cycle counts in place?
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When discrepancies are found with inventory is there a process to follow?
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Is the a process in place when material is moved to the quality hold area?
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Is training provided to the team members that are controlling the inventory control system?
Outbound Material Quality System
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The shipping area is well defined and signage available that clearly identifies the area?
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Does a documented procedure exit to verify paperwork against physical packaging and labeling for identity and quantity before shipping?
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The trailer is inspected for evidence of water damage, holes, debris or pest infestation prior to unloading and accepting the shipment?
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All customer inspections are confirmed and verified prior to shipping?
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Is there a procedure in place to secure the load during transit?
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Are the any abnormal condition controls in place in the invent material is incorrect and needs to moved from the shipment?
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Is label control a standard practice during the shipping process? (Discuss with a team member)
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Are any internal audits available to verify that the quality system is working?
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Are all outbound shipments properly filed when completed?
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Are inbound receiving procedures available to the team members and posted in the area?
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Associates are trained and certified for each process with documents to verify proof?
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Receiving has all unneeded supplies and equipment removed from he area?
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Cabinets and workstations are organized and identified?
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Pallets and materials are marked and identified for storage?
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Floors are kept clean and free of water, waste, oil, and trash?
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Workstations are wiped down, free of debris, and trash taken out daily?
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Someone is responsible for overseeing, auditing, and following up with the cleaning efforts?
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Skills map is updated and posted for the receiving area?
Repack Operations
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All work instructions are available and posted at each workstation?
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All team members are trained and documents available for proof?
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One piece flow is followed during the repack operations?
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Label control is followed during the flow?
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Partial verification checks are in place and utilized daily?
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Order process is in place and followed according the work schedule?
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All team members are following good safe lifting practices during the repack process?
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Repack process has a good flow through in place once the containers are completed with FG labels?
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All FG containers are transferred properly once completed and ready for shipment?
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Skills map is updated and posted for the receiving area?
Dock Controls
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All docks are equipped with a dock lock and are engaged when in use?
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Wheel chocks are available for each dock and are used daily?
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A driver waiting area is identified and used as a standard practice?
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Glad hand procedure utilized and utilized during every shipment?
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Loading / Unloading procedures are posted and available for team member?
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All team member ares are trained for loading and unloading trailers with documents to verify proof?
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Yard management procedures are in place to ensure all trailers are available for overnight pickup?
EHS and Risk Management
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An effective process for EHS is formally defined and well documented, with root cause and corrective actions for all EHS defects?
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A well documented risk assessment is posted and maintained upon changes with equipment and job tasks?
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Does the facility comply with OSHA or other applicable safety and health regulations, specifically in the use of Personal Protective Equipment?
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Procedure in place for hazardous substance control?
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Emergency action plan established and in place?
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All forklift operators can present a forklift license?
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All forklift inspections have been completed for the current week?
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Fire extinguishers have been checked monthly and updated within the codes?
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Eye stations have been checked monthly and changed regularly when needed?
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All forklift operators have been properly trained and documented?
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Forklift battery check logs are completed weekly?
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All forklifts have maintenance checks regularly with documents on file?
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All emergency lights work properly in the invent of an power outage?
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All safety procedures are available to all team members when requested?
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Walk ways are clearly marked and defined?
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All intersections are equipped with visuals and marked on the floor as stopping points?
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All team members are equipped with a safety vest within the facility?
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Team Members are aware of the forklift awareness guidelines? Ask non-authorized associates what the guidelines are.
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Are first aid cabinets stocked and available for team members?
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Is the required PPE available for all tasks when needed?
Product Safety
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Product is stored in the racks properly and no over hang visible?
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Product stacking standards available for review and all associates are aware of the standards?
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All product is stack properly and meets standards?
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All empty pallets are stored properly and identified?
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Is a visual inspection of pallets conducted during the shipping and receiving process for any abnormal conditions?
Building Safety
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All exit doors open from the inside?
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Floor surfaces are even and uncluttered?
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Entry doors and walk ways are kept clear?
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Intersections kept clear of product and visuals in place?
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High volume intersections are equipped with mirrors?
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Stairs are kept clear of any obstructions?
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All safety rails are in good condition and painted yellow?
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The outside of the facility is clean including the smoking areas?
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Are all smoking areas clearly identified and away from main entrances?
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Lockout / Tagout stations are equipped and available with procedures posted?
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Office furniture and work stations are in good condition?
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Break room is clean and maintained daily?
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All storage rooms are cleaned and organized?
Human Resources
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Emergency contact list is available for all team members?
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Employee records are completed and available for review?
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All team members have received and signed the employee handbook?
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Job descriptions are available for each position?
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Employee attendance report is on file and reviewed regularly?
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All team members understand and follow the dress code policy?
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Worker comp poster is posted?
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FMLA is posted for team members review?
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Equal employment opportunity is posted for review?
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Child labor law poster posted for review?
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Right to know center is updated and available for review?
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American disability act posted for review?
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Minimum wage poster is posted for review?
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Uniformed services employment and reemployment rights act poster is posted for review?
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General Comments
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Audit Coordinator
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Offsite Auditor
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Safety Auditor
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HR Auditor
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Division Manager