Title Page

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

Customer Satisfaction

  • Mission statement posted so all employees / visitors can read?

  • Do you have a documented process for determining customer satisfaction, including frequency of determination, delivered part quality, customer disruptions, field returns, delivery performance, and customer notification?

  • Do you have programs in place to improve customer satisfaction, with corrective actions addressed and a closed review system process?

  • Is the SQDCM board updated for team members review?

Inbound Material Quality System

  • Do you have a documented procedure for receiving material that includes identification, verification of the QTY and Quality of the material?

  • The trailer is inspected for evidence of water damage, holes, debris or pest infestation prior to unloading and accepting the shipment?

  • Do you have a warehouse management system that records shipment and location for staging?

  • Is the material protected from the floor by use of a pallet or other means?

  • Are any internal audits available to verify that the quality system is working?

  • Are notifications issued when defected material is being delivered or quality alerts issued?

  • Are all inbound receipts filed properly when completed daily?

  • Are inbound receiving procedures available to the team members and posted in the area?

  • Team Members are trained and certified for each process with documents to verify proof?

  • Receiving has all unneeded supplies and equipment removed from he area?

  • Visual controls identified for all unneeded supplies, tools, and equipment?

  • Pallets and materials are marked and identified for storage?

  • Floors are kept clean and free of water, waste, oil, and trash?

  • Workstations are wiped down, free of debris, and trash taken out daily?

  • All tools and equipment are clean and are in good working conditions?

  • Someone is responsible for overseeing, auditing, and following up with the cleaning efforts?

  • Is the cleaning schedule posted and utilized daily?

  • Skills map is updated and posted for the receiving area?

Inventory Management

  • Is there a warehouse management system in place that uses formal inventory control system such as FIFO (first in / first out)?

  • Is inventory put-away by FIFO dates?

  • Is there a process for cycle counts in place?

  • When discrepancies are found with inventory is there a process to follow?

  • Is the a process in place when material is moved to the quality hold area?

  • Is training provided to the team members that are controlling the inventory control system?

Outbound Material Quality System

  • The shipping area is well defined and signage available that clearly identifies the area?

  • Does a documented procedure exit to verify paperwork against physical packaging and labeling for identity and quantity before shipping?

  • The trailer is inspected for evidence of water damage, holes, debris or pest infestation prior to unloading and accepting the shipment?

  • All customer inspections are confirmed and verified prior to shipping?

  • Is there a procedure in place to secure the load during transit?

  • Are the any abnormal condition controls in place in the invent material is incorrect and needs to moved from the shipment?

  • Is label control a standard practice during the shipping process? (Discuss with a team member)

  • Are any internal audits available to verify that the quality system is working?

  • Are all outbound shipments properly filed when completed?

  • Are inbound receiving procedures available to the team members and posted in the area?

  • Associates are trained and certified for each process with documents to verify proof?

  • Receiving has all unneeded supplies and equipment removed from he area?

  • Cabinets and workstations are organized and identified?

  • Pallets and materials are marked and identified for storage?

  • Floors are kept clean and free of water, waste, oil, and trash?

  • Workstations are wiped down, free of debris, and trash taken out daily?

  • Someone is responsible for overseeing, auditing, and following up with the cleaning efforts?

  • Skills map is updated and posted for the receiving area?

Repack Operations

  • All work instructions are available and posted at each workstation?

  • All team members are trained and documents available for proof?

  • One piece flow is followed during the repack operations?

  • Label control is followed during the flow?

  • Partial verification checks are in place and utilized daily?

  • Order process is in place and followed according the work schedule?

  • All team members are following good safe lifting practices during the repack process?

  • Repack process has a good flow through in place once the containers are completed with FG labels?

  • All FG containers are transferred properly once completed and ready for shipment?

  • Skills map is updated and posted for the receiving area?

Dock Controls

  • All docks are equipped with a dock lock and are engaged when in use?

  • Wheel chocks are available for each dock and are used daily?

  • A driver waiting area is identified and used as a standard practice?

  • Glad hand procedure utilized and utilized during every shipment?

  • Loading / Unloading procedures are posted and available for team member?

  • All team member ares are trained for loading and unloading trailers with documents to verify proof?

  • Yard management procedures are in place to ensure all trailers are available for overnight pickup?

EHS and Risk Management

  • An effective process for EHS is formally defined and well documented, with root cause and corrective actions for all EHS defects?

  • A well documented risk assessment is posted and maintained upon changes with equipment and job tasks?

  • Does the facility comply with OSHA or other applicable safety and health regulations, specifically in the use of Personal Protective Equipment?

  • Procedure in place for hazardous substance control?

  • Emergency action plan established and in place?

  • All forklift operators can present a forklift license?

  • All forklift inspections have been completed for the current week?

  • Fire extinguishers have been checked monthly and updated within the codes?

  • Eye stations have been checked monthly and changed regularly when needed?

  • All forklift operators have been properly trained and documented?

  • Forklift battery check logs are completed weekly?

  • All forklifts have maintenance checks regularly with documents on file?

  • All emergency lights work properly in the invent of an power outage?

  • All safety procedures are available to all team members when requested?

  • Walk ways are clearly marked and defined?

  • All intersections are equipped with visuals and marked on the floor as stopping points?

  • All team members are equipped with a safety vest within the facility?

  • Team Members are aware of the forklift awareness guidelines? Ask non-authorized associates what the guidelines are.

  • Are first aid cabinets stocked and available for team members?

  • Is the required PPE available for all tasks when needed?

Product Safety

  • Product is stored in the racks properly and no over hang visible?

  • Product stacking standards available for review and all associates are aware of the standards?

  • All product is stack properly and meets standards?

  • All empty pallets are stored properly and identified?

  • Is a visual inspection of pallets conducted during the shipping and receiving process for any abnormal conditions?

Building Safety

  • All exit doors open from the inside?

  • Floor surfaces are even and uncluttered?

  • Entry doors and walk ways are kept clear?

  • Intersections kept clear of product and visuals in place?

  • High volume intersections are equipped with mirrors?

  • Stairs are kept clear of any obstructions?

  • All safety rails are in good condition and painted yellow?

  • The outside of the facility is clean including the smoking areas?

  • Are all smoking areas clearly identified and away from main entrances?

  • Lockout / Tagout stations are equipped and available with procedures posted?

  • Office furniture and work stations are in good condition?

  • Break room is clean and maintained daily?

  • All storage rooms are cleaned and organized?

Human Resources

  • Emergency contact list is available for all team members?

  • Employee records are completed and available for review?

  • All team members have received and signed the employee handbook?

  • Job descriptions are available for each position?

  • Employee attendance report is on file and reviewed regularly?

  • All team members understand and follow the dress code policy?

  • Worker comp poster is posted?

  • FMLA is posted for team members review?

  • Equal employment opportunity is posted for review?

  • Child labor law poster posted for review?

  • Right to know center is updated and available for review?

  • American disability act posted for review?

  • Minimum wage poster is posted for review?

  • Uniformed services employment and reemployment rights act poster is posted for review?

  • General Comments

  • Audit Coordinator

  • Offsite Auditor

  • Safety Auditor

  • HR Auditor

  • Division Manager

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.