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Maintenance Site Operations and Contract Monitoring Audit

Planned Maintenance

  • Planned PPM.<br>Check Contract & Sub-contractors PPM's are completed in line with the site planner and the agreed contract scope of service.<br>Check % of job tickets and ensure identified works are complete. <br>Check for a audit trail on identified faults or spares required.

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  • BMS Software Back Up.<br>Check to ensure a system back procedure is in place and being operated.<br>Ensure rotational back up files are used in case of data corruption and these are correctly identified.

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  • Fire Alarm Software Back Up.<br>Check to ensure a system back procedure is in place and being operated.<br>Ensure rotational back up files are used in case of data corruption and these are correctly identified.

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  • PPM Defect's.<br>Process must be in place to ensure works are completed in accordance with the contract SLA.<br>Clearly identified.<br>Works in progress.<br>Planned awaiting quotations or pending Customer approval.

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  • Daily plant room inspections.<br>Ensure that the Site Team completes daily - weekly plant rounds identifying any issues found these would then be reported through the help desk as a reactive tasks to be completed in line with the contract SLA.

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  • UPS Systems<br>Maintenance is up todate and service recommendations have been managed to conclusion.

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  • Automatic Transfer Switches / Change Over Switches - Critical and Life Safety Systems<br>Systems maintenance is up to date and service recommendations have been managed to conclusion.

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  • Pre-Action Sets / Sprinkler / Fire Fighting Systems / Wet or Dry Risers<br>Systems maintenance is up to date and service recommendations have been managed to conclusion.

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  • Vesda Systems / HSSD Systems / Fire Suppressant Systems<br>Maintenance is up to date and service recommendations have been managed to conclusion.

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  • Critical Cooling Systems - Chillers, Condensers and Close Control AC Units<br>Systems maintenance is up to date and service recommendations have been managed to conclusion.

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  • Business Critical / Life Safety MCC's, DB's, PDU's or Control Panels<br>Systems maintenance is up to date and service recommendations have been managed to conclusion.

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  • CAFM<br>Assets are being tracked correctly within the system. PPM history is being logged in the system and reports are being utilised to report to Customer and to manage contract and service provision effectively.

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Reactive Maintenance

  • Effective logging. <br>Identified defects - issues reported by ALL are logged through the help desk.

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  • Effective closing off. <br>Identified defects - issues reported by the contractor are closed through the help desk.

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  • Response times.<br>Priority 1 assets according to SLA.<br>Priority 2 assets according to SLA.<br>Priority 3 assets according to SLA.<br>Priority 4 assets according to SLA etc (add more Priority as required).<br>Turnaround times for additional works on agreed programmes.

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  • Reporting on additional costs.<br>Works exceeding comprehensive element are clearly identified and costs agreed.<br>Regular audits are conducted on contractors sub contractors invoices to ensure compliance with invoices raised by the Site Team.

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Contract Management

  • Management.<br>Regular H & S audits organised by Site Team.<br>Regular QA audits organised by Site Team.<br>Sufficient staff to fulfil contract.<br>Staff qualified and experienced to fulfil contract.<br>Sub-contractor management, turn around of identified works. <br>Inventory management (tools, consumables and spares)<br>Timing and accuracy of monthly invoices.

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  • Site Training Policy.<br>Nominated competent persons for HV, LV, Water Hygenie & issue of permits.<br>Management training plan for all staff.<br>Annual appraisals for all staff recorded with action plan.<br>Specific training and development identified for individuals.<br>Competency assessments for engineers.

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  • Tool Box Talks and BEST Drills<br>12 x identified tool box talks planned / completed per annum for Site Team. Scenario training identified for various system failures, rolled out on a regular basis to test reaction of staff and identify any training needs.

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  • Contract Documentation.<br>Asset registers for the site in place and up to date in correct format.<br>In house PPM planner in place covering all assets.<br>Sub-contractors PPM planner in place and up to date.

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  • Monthly contractors report.<br>Issued on time with meaningful information.<br>Reports on corrective action taken where identified. <br>Planned maintenance reporting<br>Reactive maintenance reporting.<br>Engineering work load look ahead programme.

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  • Critical Spares and Spares Log.<br>Comprehensive log book in place identifying all spares held on site.<br>Management process on site for ordering consumables.

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  • Contractors files.<br>Check through % of contract files for.<br>Method statements. <br>Risk assessments up to date, site specific and in date & Signed.<br>Insurance documentation in date.<br>Company Health and Safety documentation held on file.<br>Quality check sheets completed for sub-contractors.<br>Planned report Sheets.<br>Reactive report sheets.<br>Contract agreement and PO information, Inc terms and conditions.<br>Service level agreements - detail number of visits and emergency call out response times.

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  • O & M Manuals & Schematics.<br>Electrical schematics displayed in applicable plantrooms.<br>Gas Schematic displayed in Gas meter room.<br>Water schematics displayed in applicable plant rooms.<br>Full set of Fire alarm layout drawings held in fire command centre.<br>Full set of Fire compartment drawings to be held in fire command centre.<br>O & M documentation up to date:-<br>Electrical <br>Mechanical <br>Public Health <br>Fire alarm - Voice alarm<br>Controls - BMS

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Energy and Environmental

  • Energy Consumption.<br>Electricity, Gas, oil and Water consumption records being recorded in line with contract requirementa for utility billing and energy conservation.<br>Comparisons with previous years readings.<br>Identify and address any discrepancies.<br>Establish causes and take corrective action.

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  • Life Cycle and Energy Reduction.<br>Review what innovation has been put forward and if there are assets reaching end of life and no longer supported.<br>Any identified actions are being managed.

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  • Environmental Management. <br>Policy for management of waste.<br>Waste is managed, tracked and disposed of responsibly.<br>Waste is disposed according to EU and UK regulations.<br>Recycling initiatives

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Health & Safety

  • Contractors risk assessments.<br>Held in the H & S file or Engineers office. Have they been reviewed in the last 12 months and signed and dated.

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  • Permit to work system. <br>Is there a safe system of work in place to control M & E sub contractors works. Are contractors carrying out work in accordance with the method statements and risk assessments.

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  • COSHH register.<br>Are all COSHH assessment sheets and chemical data sheets available.<br>Are all chemicals stored in a lockable cabinet or stored in a bunded area.

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  • Access equipment log book.<br>Ladder log records, are they conclusive and up to date.<br>Tower access systems inspection records up to date.

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  • Lone working procedure in place.<br>Are all involved aware of the risks associated and familiar with the procedure in place, tool box talks as evidence.

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  • Confined space register.<br>In place, has a survey been conducted.

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  • Accident reporting.<br>Procedure in place.

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  • Sub contractor health and safety management.<br>Regular tool box talks held.<br>Company H & S policy in place and being adhered to.

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  • All plant rooms equipped with the relevant health and safety notices.<br>Eye wash stations identified and bottles in date.<br>PPE - Ear defenders.

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  • PPE register in place.<br>Are regular checks made to ensure that the PPE issued to the engineers is fit for purpose.<br>Has the correct PPE been identified from the risk assessments conducted.

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  • House keeping.<br>All plant rooms and workshop areas are safe and clear from rubbish.<br>All plant rooms secure.

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Statutory Compliance

  • General overview - comments <br>Fire Alarm Weekly Testing. <br>Ensure clear and concise records are in place in the fire log books.<br>Ensure any corrective action has been identified and action plan is in place.

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  • Voice - Sounder System Tests.<br>Ensure tenant feed back is obtained to identify areas of low sound levels unless Engineering team completes as part of PPM. Any identified problems are recorded and remedial action plan in place.

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  • Automated Fire Alarm Detection System Maintenance.<br>Accurate records that clearly identify % of system maintained. Identified problems are recorded along with action plan for remedial works.

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  • Sprinkler System.<br>Weekly insurance log cards are completed where required.<br>Flow switch interface testing completed every 6 months.<br>Maintenance completed in accordance with contract specification and correctly logged.<br>Identified problems are recorded along with action plan for remedial works.

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  • Wet - Dry Riser System.<br>Landing valves 12 monthly inspection.<br>Monthly PPM's completed.<br>Pump tests, monthly test from test line. <br>Record pump flow rates annually and action any drop in performance.

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  • Hose Reel Inspection & Maintenance.<br>Maintenance completed in accordance with contract (12 monthly).<br>Identified problems are recorded along with action plan for remedial works.

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  • Gas Suppression System.<br>Annual room integrity testing complete. <br>Inspection and maintenance completed in accordance with contract specification.<br>Identified problems are recorded along with action plan for remedial works.

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  • Smoke Vents & Fire shutters.<br>Maintenance completed in accordance with contract specification and any insurance requirements.<br>Location drawings are available and accurate.<br>Identified problems are recorded along with action plan for remedial works.

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  • Smoke Extract - Staircase pressurisation Fans.<br>Interface testing completed in conjunction with fire alarm system.<br>Annual Staircase performance testing completed.<br>Identified problems are recorded along with action plan for remedial works.

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  • Fire & Motorised Smoke Damper testing.<br>Fusible link fire damper drop tests completed 12 monthly.<br>Motorised Smoke damper, tested in conjunction with fire alarm system 12 monthly.<br>Identified problems are recorded along with action plan for remedial works.

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  • Portable Fire Fighting Equipment.<br>Weekly inspection completed.<br>Annual PPM certification completed.<br>Location schedule and drawings up to date.<br>Identified problems are recorded along with action plan for remedial works.

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Electrical Systems

  • Emergency lighting.<br>Log book in place and up to date:-<br>Location schedule and drawings in place.<br>Monthly flick testing completed.<br>6 Monthly discharge test completed.<br>Annual discharge test completed.<br>Identified problems are recorded along with action plan for remedial works.

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  • Lightening Protection.<br>Test point schedule and drawings available.<br>Annual inspection and test completed.<br>Identified problems are recorded along with action plan for remedial works.

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  • PAT Testing.<br>Has testing been completed within the specified time frames.

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  • 5 Yearly test & inspection<br>Program in place to test in accordance with electrical inspection requirements<br>Testing completed in accordance with program.<br>Identified problems are recorded along with action plan for remedial works.

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Water Treatment Site Log Book

  • Risk Assessment.<br>Assessment in place and current. ( Every 2 years or system change).<br>Identified actions from the risk assessment completed inline with required dates where applicable, If not other action taken.

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  • Training Records.<br>Are the training records up to date complete with list of responsible engineers - personnel structure.

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  • Schematic Drawings.<br>System drawings in place and accurate - up to date.

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  • HWS & CWS Outlet Temperatures.<br>CWS & HWS tap temperatures recorded in accordance with the current risk assessment.<br>Identified problems are recorded along with action plan for remedial works.

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  • CWS & HWS LOw Use Outlets.<br>Clearly identified.<br>Flush and record temperatures in accordance with the current risk assessment..<br>Identified problems are recorded along with action plan for remedial works.

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  • Showers.<br>Flush in accordance with current risk assessment.<br>Chlorination of shower heads and hose links in accordance with current risk assessment.<br>Identified problems are recorded along with action plan for remedial works.

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  • CWS Tank & HWS Cylinders. <br>Internal inspection of tanks & measurement of CWS temperatures at ball valve in accordance with current risk assessment.<br>Internal inspection of HWS cylinders for corrosion and scale, pasteurise - chlorinate in accordance with current risk assessment.<br>Identified problems are recorded along with action plan for remedial works.

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  • Laboratory Results.<br>Legionella, TVC, E Coli & coli forms, samples taken in accordance with current risk assessment. Results and certificates filed.<br>(within the last six months)<br>Identified problems are recorded along with action plan for remedial works.

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  • Emergency Shut Down Procedure.<br>Is the procedure in place, clear, accurate and been drilled with the engineers.

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Cooling Towers

  • Risk Assessment.<br>Assessment in place and current. ( Every 2 years or system change).<br>Identified actions from the risk assessment completed inline with required dates where applicable, If not other action taken.

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  • Method Statements & Risk Assessments.<br>Covered above in Item A1.

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  • Daily Log Sheets. <br>Identified from the risk assessment are the daily checks completed. <br>Identified problems are recorded along with action plan for remedial works.

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  • Weekly Log Sheets. <br>Identified from the risk assessment are the weekly checks completed. <br>Including dip slide results and Incubator temperatures.<br>Identified problems are recorded along with action plan for remedial works.

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  • Monthly Log Sheets. <br>Identified from the risk assessment are the monthly checks completed. <br>Including TVC samples. <br>Identified problems are recorded along with action plan for remedial works.

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  • Legionella Samples.<br>Samples taken on each tower in line with ruisk assessment and service regime, certificates must be filed in the Water Hygenie Log Books.<br>Identified problems are recorded along with action plan for remedial works.

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  • Water softener.<br>Ensure that water softener is maintained in accordance with the water treatment risk assessment.

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  • PPM maintenance. <br>Cooling towers cleaned and chlorinated in accordance with the current risk assessment.

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  • Emergency Shut Down - Out Break Procedure.<br>Is the procedure in place, clear, accurate and been drilled with the engineers. <br>Escalation procedure is in place with all contact numbers available. Clear lines of commutation must be available.

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Contract Reporting

  • Weekly and Monthly Service, Call Out and Reactive Reports <br>All contract specific reports in place and issued in timeframes and formatas required.

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  • Staff Training Records.<br>Engineers all training up to date.<br>Sub contractors training records held on file for specific disciplines.

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  • RAMS / PTW<br>Self-delivered RA up to date and reviewed.<br>Sub contractors RAMS up to date and reviewed.<br>PTW issued for PPM and Reactive tasks for sub-contractors and where required for self-delivered works.

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  • Maintenance and Safety bulletins <br>Team aware of any recent maintenance or safety bulletins

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  • Staff Training Records.<br>Engineers all training up to date.<br>Sub contractors training records held on file for specific disciplines.

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  • Call Out Rota / Staff Site Rotation / Holiday Cover.<br>Procedure and roat in place for Call Out Rota.<br>Procedure in place for staff rotation and familirasation across multi-sites.<br>Procedure in place for holiday planning and adequate site cover.

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  • Accident Reporting.<br>Procedure in place for reporting accidents.<br>Procedure in place for accident investigations.

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  • Lessons Learnt.<br>Procedure in place for sharing and gaining wider knowledge.<br>Procedure in place to improve on incidents or near misses.

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  • Incident and Escalation Process and Procedures<br>Incident reports are complete and issued against the agreed time scale with meaningful information.<br>Updated Incident reports issued out as the issues are resolved. <br>Any major incidents and engineering items closed out.

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  • Documentation and records.<br>Operating procedures for all plant and equipment.<br>Emergency operating procedures for plant and equipment.<br>Critical systems schematics and identification of the business risk rating.<br>Single points of failure clearly identified. planned works to reduce number of points or work around procedure.

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  • Escalation procedures.<br>Procedure in place for interruptions of electricity.<br>Procedure in place for interruptions of Water.<br>Procedure in place for interruptions of Gas<br>Procedure in place for interruptions of oil - diesel.

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  • Contingency plans. <br>Procedure in place for interruptions of electricity.<br>Procedure in place for interruptions of Water.<br>Procedure in place for interruptions of Gas<br>Procedure in place for interruptions of oil - diesel.

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The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.