Information
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Document No.
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Product Group Audited i.e. POG
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Conducted on
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Prepared by
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Location
Audit Criteria
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Internal audits are conducted to provide information on whether the VTAU quality management system is conforming to the company defined requirements & to the requirements of the ISO9001 Quality Management Standard. Internal audits are also used to assess if the VTAU quality management system is effectively implemented & maintained.
Audit Scope
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The scope of this audit covers VTAU Sales. This includes:
Sales Order Review - reviewing orders to identify that the work in progress &/or completed meet customer specification & purchase order requirements, as well as to ensure that the relevant VTAU paperwork is adequately complete. This audit template allows for a minimum of 2 orders to be reviewed.
* Select up to 10% (minimum 2) of invoices issued from previous month. Use OC if nothing invoiced for that period. Preference to higher order values.
Audit Instructions
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1. The audit report must document Objective Evidence Sighted
(e.g. Signatures as per Authority Matrix, MCL, Customer Purchase Order, Order Confirmation, Shipping Documents, Invoicing, other records)
2. A copy of final audit report must be submitted to the Manager responsible for the area audited
INTERNAL AUDIT
1st Sales Order being audited:
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Click to enter Sales Order No.
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a. Is Order within Credit Limit & Payment Terms as per Master Data (Customer Card) ?
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b. Are Signatures as per Authority Matrix?
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c. Is MCL Required (Over 100K)?
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Is MCL attached to order?
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Is the MCL document completed as per the required fields & signed off?
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d. Are Price Calculations correct (See Accounts)
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e. Is there a customer Purchase Order & does it match the VTAU quote?
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f. Has Voith issued Order Confirmation and is it in accordance with Quote
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g. Are applicable shipping documents available?
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h. Has the customer been invoiced & does the invoice match the customer P/O?
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i. Order Invoiced in same period as shipping?
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j. Are order related documents scanned and attached in Navision?
2nd Sales Order being audited:
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a. Is Order within Credit Limit & Payment Terms as per Master Data (Customer Card) ?
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b. Are Signatures as per Authority Matrix?
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c. Is MCL Required (Over 100K)?
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Is MCL attached to order?
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Is the MCL document completed as per the required fields & signed off?
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d. Are Price Calculations correct (See Accounts)
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e. Is there a customer Purchase Order & does it match the VTAU quote?
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f. Has Voith issued Order Confirmation and is it in accordance with Quote
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g. Are applicable shipping documents available?
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h. Has the customer been invoiced & does the invoice match the customer P/O?
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i. Order Invoiced in same period as shipping?
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j. Are order related documents scanned and attached in Navision?
Auditor Section
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Has audit been completed as per the "Audit Scope" outlined at the beginning of this document?
Corrective Actions
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Are there any corrective actions required by the Order Handling Team?<br>(Mark N/A if no corrective actions required)
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Click here to enter corrective actions to be taken
Continuous Improvement
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Are there any opportunities for improvement?<br>(Mark N/A if no actions required)
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Click here to enter opportunities for improvement
Scan Copies of documents audited
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All documents are to be scanned and saved in the following path J:\Turbo\VTAU\Private Folders\70_VTAU Management system\150_Internal Control Systems & Compliance\30_Internal Audits\Sales ICS Audits.
1. Scan Documents to email
2. Create Folder - Use same name as Document No. i.e. ICS-SALESXXXXXX
3. Save scanned document in folder name above
Complete and Send Report
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Select Complete > Preview & Export > Select Email
