VSZ Proactive Maintenance Rehab QA

• Audit Title

• Document No.

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Customer Service Area

  CSA 7

  CSA 8

  CSA 9

  CSA 10

• Viscore/ Job Number

• Responsible Manager

• Auditee

• Company

4 Codes

• 4.004 Correct Statement of Work codes used

  Yes

  No

  N/A

5 Fault

• 5.001 NTS test result (Good Line)

  Yes

  No

  N/A

• 5.002 Records - Customer information & cable pairs correct, changes updated

  Yes

  No

  N/A

• 5.003 Any Pair change meets current rules

  Yes

  No

  N/A

• 5.004 OUT Fault Ticket text field completed - first name, surname initial, fault cause, fault resolution, location of repair incl. street no., name of end customer if contacted. If applicable: reason for uneconomic repair, billing information – S&S doc no., PDR no., NFF – NVF no.

  Yes

  No

  N/A

• 5.005 First Time Fix principles applied. Fault repaired but there was another service affecting issue that could have been fixed and wasn’t.

  Yes

  No

  N/A

• 5.008 Proactive opportunities identified

  Yes

  No

  N/A

• 5.009 Escalation procedure followed (Defect Referral)

  Yes

  No

  N/A

9 MDF (7535, NDF-100A, NDF-100B, ND0066)

• 9.001 MDF Block secure (installation, earthing)

  Yes

  No

  N/A

• 9.002 MDF Block Labelling correct (Cable Number, Pair range)

  Yes

  No

  N/A

• 9.003 MDF Area cable entry duct sealed

  Yes

  No

  N/A

• 9.004 VESDA in working condition

  Yes

  No

  N/A

• 9.005 Jumper routing via frame guides

  Yes

  No

  N/A

• 9.006 Jumper type correct (OR/WH) with required (175mm - 225mm) slack left

  Yes

  No

  N/A

• 9.007 IDC jumper terminations correct (full insertion to IDC, excess trimmed)

  Yes

  No

  N/A

• 9.008 Solder jumper terminations correct (wire strip & wrap, no excess solder)

  Yes

  No

  N/A

• 9.009 Old jumpers removed

  Yes

  No

  N/A

• 9.01 Lightning protection (where fitted) earth to common earth

  Yes

  No

  N/A

• 9.011 Cable pair records updated

  Yes

  No

  N/A

• 9.013 Site tidy, rubbish bins, jumpers, floor

  Yes

  No

  N/A

10 Pride & Logs

• 10.002 MDF Log completed in exchange

  Yes

  No

  N/A

13 Cable Haul (7476, 7475, 7474)

• 13.001 Correct cable installed as per project pack

  Yes

  No

  N/A

• 13.002 Cable drum managed on site safely

  Yes

  No

  N/A

• 13.003 Correct duct used, always use adjacent duct at through manholes if possible

  Yes

  No

  N/A

• 13.004 Pulling in cable guide used

  Yes

  No

  N/A

• 13.005 Cable lubricated prior to pulling

  Yes

  No

  N/A

• 13.006 Is the winch capable of controlling haul tension within 2KN for fibre

  Yes

  No

  N/A

• 13.007 Ducts cleaned and tested

  Yes

  No

  N/A

• 13.008 Correct method used blow / suck

  Yes

  No

  N/A

• 13.009 Communication method adequate (H&S of staff)

  Yes

  No

  N/A

• 13.018 Copper cable sufficient slack left for manhole management & jointing

  Yes

  No

  N/A

• 13.019 Cables identified / labelled

  Yes

  No

  N/A

• 13.02 Fibre cables at intermediate manholes secured with split PE subduct to MH wall

  Yes

  No

  N/A

• 13.021 MaxCell installation only between adjacent MH. MH working area not impeded

  Yes

  No

  N/A

• 13.022 Fibre cable prepared for joint correctly in manholes (cable management tidy to cable loop brackets)

  Yes

  No

  N/A

• 13.023 Manhole / joint chamber lids free of material / Bung in lifting hole / lid locked

  Yes

  No

  N/A

• 13.024 Site tidy, no rubbish, reinstatement appropriate

  Yes

  No

  N/A

• 13.025 RMA: Contaminated manhole water collected for disposal

  Yes

  No

  N/A

14 Cable Removal

• 14.001 Correct cables identified

  Yes

  No

  N/A

• 14.002 Withdrawing method correct

  Yes

  No

  N/A

• 14.003 Cable recovered for disposal (Scrap process) correct

  Yes

  No

  N/A

15 Cable & Duct Lay

• 15.005 Route position to plan

  Yes

  No

  N/A

• 15.012 Surplus soil removed

  Yes

  No

  N/A

• 15.013 Reseal completed - Footway / vehicle resurfaced

  Yes

  No

  N/A

• 15.014 Grass reinstated and replanted

  Yes

  No

  N/A

• 15.015 Manhole / joint chamber lids free of material / Bung in lifting hole / lid locked

  Yes

  No

  N/A

• 15.021 Route markers installed (Rural only)

  Yes

  No

  N/A

• 15.023 Rural: 1/2 round installation for rural fibre joint location

  Yes

  No

  N/A

20 Copper Cable Jointing

• 20.001 Cables pressure maintained

  Yes

  No

  N/A

• 20.002 Cable at correct depth & sheath free from damage

  Yes

  No

  N/A

• 20.004 Cable excess length sufficient

  Yes

  No

  N/A

• 20.005 Correct jointing connectors & tool used

  Yes

  No

  N/A

• 20.008 No obstruction of spare ducts

  Yes

  No

  N/A

21 Copper Heat shrink Closure (incl PEDCAP & Radi)

• 21.001 Closure sized correct

  Yes

  No

  N/A

• 21.002 Cable entry prepared; Clean, Abrade, Flame Brush, alu foil

  Yes

  No

  N/A

• 21.003 Cable position at entry correct; largest on top

  Yes

  No

  N/A

• 21.004 Branch Clip or SCOP use correct

  Yes

  No

  N/A

• 21.005 Thermal colour change even, white line visible down SS channel

  Yes

  No

  N/A

• 21.006 Sufficient glue extruding at ends

  Yes

  No

  N/A

• 21.007 Pressurised closure has pressure valve fitted/test OK

  Yes

  No

  N/A

• 21.008 Closure management; manhole arms or direct buried has protective slab

  Yes

  No

  N/A

24 SSA (7455 / 7517)

• 24.001 SSA cable binding to hardware correct

  Yes

  No

  N/A

• 24.002 SSA cable erected correctly

  Yes

  No

  N/A

• 24.003 SSA cable type and size correct

  Yes

  No

  N/A

• 24.006 SSA tension & sag & twist (anti dancing) correct

  Yes

  No

  N/A

25 Poles

• 25.003 Pole in good condition, no splits, burs

  Yes

  No

  N/A

• 25.004 Pole manufacture label in place, Pole strength minimum 6kn

  Yes

  No

  N/A

• 25.005 Pole hole depth correct/Pole vertical and height correct

  Yes

  No

  N/A

• 25.006 Pole positioning and spacing correct, correct face position

  Yes

  No

  N/A

• 25.007 All new poles have Network pole tag installed 3mtr above ground

  Yes

  No

  N/A

• 25.01 Pole safe to climb (hammer/probe/dig)

  Yes

  No

  N/A

• 25.011 All metal plant hot dipped galvanised & CNSP approved

  Yes

  No

  N/A

• 25.012 Plant positioned correctly and safely, plant clearances correct

  Yes

  No

  N/A

• 25.017 All tagged poles in NetMAP

  Yes

  No

  N/A

• 25.02 Network labelling (eg cable terminal, joint label, 124 sign) in place to suit requirements

  Yes

  No

  N/A

• 25.021 Site tidy, no task waste, ground reinstatement completed

  Yes

  No

  N/A

31 Active Cabinet Internal RHS

• 31.002 Door stays are in place and all work well

  Yes

  No

  N/A

• 31.004 Soft foam seal plate secured. Cable entry prevents vermin/insect entry.

  Yes

  No

  N/A

• 31.006 MDF; Correct Modules installed

  Yes

  No

  N/A

• 31.007 MDF; Module Labelling correct

  Yes

  No

  N/A

• 31.008 MDF; Data card for jumper running data (laminated or in a card holder attached to the inside of door)

  Yes

  No

  N/A

• 31.009 MDF; Cabinet E-side Termination data card in door.

  Yes

  No

  N/A

• 31.01 MDF; Jumper correct type (BL/WH)

  Yes

  No

  N/A

• 31.011 MDF; Jumper run correctly (50mm slack & no excess)

  Yes

  No

  N/A

• 31.016 Bottom LHS Earth bar strapped to each MDF vertical and the base of the cabinet

  Yes

  No

  N/A

37 Passive Copper Cabinet

• 37.001 Outer Door lock works smoothly and door closes without jamming

  Yes

  No

  N/A

• 37.002 Door stays are in place and all work well

  Yes

  No

  N/A

• 37.003 Cabling run correctly

  Yes

  No

  N/A

• 37.004 Distribution Frame: Correct Modules installed

  Yes

  No

  N/A

• 37.005 Distribution Frame: Module Labelling correct

  Yes

  No

  N/A

• 37.006 Distribution Frame: Data card (laminated or in a card holder attached to the inside of CCC door)

  Yes

  No

  N/A

• 37.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.

  Yes

  No

  N/A

• 37.008 MDF; Jumper correct type (BL/WH)

  Yes

  No

  N/A

• 37.009 MDF; Jumper run correctly (50mm slack & no excess)

  Yes

  No

  N/A

• 37.01 MDF: All dead jumpers removed

  Yes

  No

  N/A

• 37.011 Module support bars, separators and cover in place

  Yes

  No

  N/A

• 37.013 Lightning protection installed (when specified) or reinstated after testing

  Yes

  No

  N/A

• 37.014 All duct seals in place

  Yes

  No

  N/A

• 37.015 Concrete around ducts in base of cabinet

  Yes

  No

  N/A

• 37.016 Locks & hinges OK

  Yes

  No

  N/A

• 37.017 Door seals in good condition

  Yes

  No

  N/A

• 37.018 Excess vegetation removed

  Yes

  No

  N/A

39 Aerial Terminal

• 39.001 Correct terminal used

  Yes

  No

  N/A

• 39.002 Terminal mounted and secured correctly

  Yes

  No

  N/A

• 39.003 Quiet Front terminal has sufficient gel

  Yes

  No

  N/A

• 39.004 Terminal lid secure

  Yes

  No

  N/A

• 39.005 Terminal label on lid or plate on pole

  Yes

  No

  N/A

• 39.006 Lead-in entry correct

  Yes

  No

  N/A

• 39.007 Lead-in terminated correctly

  Yes

  No

  N/A

• 39.008 Plastic bag on multi-pair lead-in cable unused pairs

  Yes

  No

  N/A

• 39.009 Cable shield installed

  Yes

  No

  N/A

• 39.01 Non working pairs capped

  Yes

  No

  N/A

• 39.011 Sufficient slack length

  Yes

  No

  N/A

• 39.012 Site tidy, no task waste

  Yes

  No

  N/A

40 Pillar Terminal

• 40.001 Pillar - vertical, firm, depth

  Yes

  No

  N/A

• 40.002 Pillar ID correct

  Yes

  No

  N/A

• 40.003 Lid secure

  Yes

  No

  N/A

• 40.004 Lead-in thru base only

  Yes

  No

  N/A

• 40.005 Plastic bags installed & secure

  Yes

  No

  N/A

• 40.006 Foam bung fitted

  Yes

  No

  N/A

• 40.007 Minimum sheath height 50mm (30mm if in concrete and/or uneconomic to repair, 80mm for V3)

  Yes

  No

  N/A

• 40.008 Coloured zip ties to 25 pair groups (not too tight)

  Yes

  No

  N/A

• 40.009 Correct cable used

  Yes

  No

  N/A

• 40.01 Correct connectors used

  Yes

  No

  N/A

• 40.011 Circuit dedicated

  Yes

  No

  N/A

• 40.012 Service Lead labelled correctly

  Yes

  No

  N/A

• 40.013 Unused pairs capped

  Yes

  No

  N/A

• 40.014 Damaged conductors repaired

  Yes

  No

  N/A

• 40.015 Faulty connectors replaced

  Yes

  No

  N/A

• 40.016 Encapsulated loop resealed correctly

  Yes

  No

  N/A

• 40.017 V3: Lead-in customer and network labels OK

  Yes

  No

  N/A

• 40.018 Green cable tie on exchange side

  Yes

  No

  N/A

41 BDD Terminal

• 41.001 Pit lids secure/locked, with bung fitted where appropriate

  Yes

  No

  N/A

• 41.002 Pit installed correctly

  Yes

  No

  N/A

• 41.003 Radi: Base & lid clean, O ring seated correctly, O ring replaced upon entry

  Yes

  No

  N/A

• 41.004 O/J lid labelled

  Yes

  No

  N/A

• 41.005 Radi is correctly installed, thermal change and lead in

  Yes

  No

  N/A

• 41.006 2m loops at BDD pits

  Yes

  No

  N/A

• 41.007 2m insulated tail installed at last BDD

  Yes

  No

  N/A

• 41.008 Plastic bags installed & secure

  Yes

  No

  N/A

• 41.009 Coloured ties to 25 pair groups

  Yes

  No

  N/A

• 41.01 Correct cable used

  Yes

  No

  N/A

• 41.011 Correct connectors used

  Yes

  No

  N/A

• 41.012 Circuit dedicated

  Yes

  No

  N/A

• 41.013 Service Lead labelled correctly

  Yes

  No

  N/A

• 41.014 Unused pairs capped

  Yes

  No

  N/A

• 41.015 Damaged conductors repaired

  Yes

  No

  N/A

• 41.016 Faulty connectors replaced

  Yes

  No

  N/A

• 41.023 Site tidy, no task waste

  Yes

  No

  N/A

42 PDS Terminal

• 42.001 Pedestal - vertical, firm, depth

  Yes

  No

  N/A

• 42.002 Correct size pedestal used

  Yes

  No

  N/A

• 42.003 Lid secure

  Yes

  No

  N/A

• 42.004 PDS network labelled correctly

  Yes

  No

  N/A

• 42.005 Designed pair arrangement correct

  Yes

  No

  N/A

• 42.006 QF terminal labelling correct

  Yes

  No

  N/A

• 42.007 QF terminal secured to backing plate

  Yes

  No

  N/A

• 42.008 Foam bung fitted

  Yes

  No

  N/A

• 42.009 Adequate gel in quiet front

  Yes

  No

  N/A

• 42.01 Service Leads installed correctly

  Yes

  No

  N/A

• 42.011 Service Lead labelled correctly

  Yes

  No

  N/A

• 42.012 Service elad terminated correctly

  Yes

  No

  N/A

• 42.013 Unused pairs capped

  Yes

  No

  N/A

• 42.014 Site tidy, no task waste

  Yes

  No

  N/A

43 Aerial Service Lead

• 43.001 Correct Service Lead used

  Yes

  No

  N/A

• 43.002 No In span joints

  Yes

  No

  N/A

• 43.003 Tension, sag and twist correct

  Yes

  No

  N/A

• 43.004 Correct pole fittings used and installed (screw eyes, sash clamps)

  Yes

  No

  N/A

• 43.005 Lead-ins enter terminal correctly

  Yes

  No

  N/A

• 43.006 White pipe down poles

  Yes

  No

  N/A

• 43.007 600mm saddle spacing or 1500mm bandit spacing

  Yes

  No

  N/A

• 43.008 Roadway crossing min 5.5m height, elsewhere 4.25 metre height

  Yes

  No

  N/A

• 43.009 Loops on poles tied

  Yes

  No

  N/A

• 43.012 Correct building fittings used (screw eyes, sash clamps)

  Yes

  No

  N/A

• 43.014 Unused pairs capped

  Yes

  No

  N/A

• 43.015 Site tidy, no task waste

  Yes

  No

  N/A

44 Buried Service Lead

• 44.001 Service Lead terminated correctly

  Yes

  No

  N/A

• 44.002 20mm pipe connected at Pedestal correctly - (bend into pedestal)

  Yes

  No

  N/A

• 44.003 20mm pipe connected at BDD correctly (50mm into BDD pit, 450mm deep)

  Yes

  No

  N/A

• 44.004 20mm pipe connected at RLG correctly (at base of DP, bend if room)

  Yes

  No

  N/A

• 44.005 Individual pipe & cable for installs of <100 metre

  Yes

  No

  N/A

• 44.006 Direct buried cable option (no pipe) for > 100 metre

  Yes

  No

  N/A

• 44.007 Green 20mm installed in trench

  Yes

  No

  N/A

• 44.008 White pipe above ground level

  Yes

  No

  N/A

• 44.009 Depth correct (450mm cover)

  Yes

  No

  N/A

• 44.01 Power/ Gas clearances correct

  Yes

  No

  N/A

• 44.011 Cable & pipe repair correct

  Yes

  No

  N/A

• 44.012 Reinstatement/ backfill satisfactory

  Yes

  No

  N/A

• 44.013 Pipe connected at ETP correctly (not glued)

  Yes

  No

  N/A

• 44.014 Overlay of Service Lead justified

  Yes

  No

  N/A

45 ETP

• 45.001 ETP physical alignment correct, all fittings secure, installation tidy

  Yes

  No

  N/A

• 45.002 ETP location: (buried lead in-300-1500mm) (AE lead in on facia/under eaves)

  Yes

  No

  N/A

• 45.003 ETP recessed (within cladding) location: 900-1500mm

  Yes

  No

  N/A

• 45.004 Aerial lead in to ETP correct eg termination hardware, position, tidy appearance

  Yes

  No

  N/A

• 45.005 20mm pipe to ETP is white only

  Yes

  No

  N/A

• 45.006 20mm pipe end (within ETP) is sealed with silicone and drainage holes left clear

  Yes

  No

  N/A

• 45.007 Premise cabling exit via back of ETP

  Yes

  No

  N/A

• 45.008 Premise cabling exit from ETP is sealed with silicone

  Yes

  No

  N/A

• 45.009 All connections via gel filled connectors

  Yes

  No

  N/A

55 Network Records

• 55.085 FRE generated to capture faults (where appropriate)

  Yes

  No

  N/A