Information

  • Audit Title

  • Document No.

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • Customer Service Area

  • Viscore/ Job Number

  • Responsible Manager

  • Auditee

  • Company

2 Handover & Collateral Delivered to Chorus

  • 2.020 Plant Damage Report (PDR) form completed

  • 2.21 cable network alteration (CNA) form completed

  • 2.022 cable plant alteration (CPA) forms completed

4 Codes

  • 4.001 Correct TFD code used (888 used for customer chargeable fault)

  • 4.002 Correct CSE code used

  • 4.003 Correct ACT codew used

  • 4.004 Correct Statement of Work codes used

5 Fault

  • 5.001 NTS test result (Good Line)

  • 5.002 Records - Customer information & cable pairs correct, changes updated

  • 5.003 Any Pair change meets current rules

  • 5.004 OUT Fault Ticket text field completed - first name, surname initial, fault cause, fault resolution, location of repair incl. street no., name of end customer if contacted. If applicable: reason for uneconomic repair, billing information – S&S doc no., PDR no., NFF – NVF no.

  • 5.005 First Time Fix principles applied. Fault repaired but there was another service affecting issue that could have been fixed and wasn’t.

  • 5.007 Fault diagnosis fee charged if damage outside telecom network or responsibility

  • 5.009 Escalation procedure followed (Defect Referral)

  • 5.010 Spare levels maintained, faulty spares referred for repair, faulty card description accurate, local spares used replaced from national holdings

6.000 Work areas & safety

  • 6.001 personal and site safety procedures observed

  • 6.002 Hazards identified & recorded - worksite audit form completed / hazard notices in place

  • 6.003 Transit TMP provided

  • 6.004 Services located

  • 6.005 Power and gas clearances correct

  • 6.006 Gas detector - within current calibration certificate

  • 6.007 Gas detector - measures for O2, Flammable <br>,Carbon monoxide ( & hydrogen sulphide in volcanic areas)

  • 6.008 Network security correct (Exchange)

  • 6.009 Joint chamber / Manhole lids closed and secure

  • 6.012 Temporary work clearly labelled and contains name, contact details, job ID of person involved

9 MDF (7535, NDF-100A, NDF-100B, ND0066)

  • 9.001 MDF Block secure (installation, earthing)

  • 9.002 MDF Block Labelling correct (Cable Number, Pair range)

  • 9.003 MDF Area cable entry duct sealed

  • 9.005 Jumper routing via frame guides

  • 9.006 Jumper type correct (OR/WH) with required (175mm - 225mm) slack left

  • 9.007 IDC jumper terminations correct (full insertion to IDC, excess trimmed)

  • 9.008 Solder jumper terminations correct (wire strip & wrap, no excess solder)

  • 9.009 Old jumpers removed

  • 9.01 Lightning protection (where fitted) earth to common earth

  • 9.011 Cable pair records updated

  • 9.012 Sign off codes correct (specify here)

10 Pride & Logs

  • 10.002 MDF Log completed in exchange

  • 10.003 Equipment room log completed in exchange

  • 10.004 Cabinet log completed

20 Copper Cable Jointing

  • 20.001 Cables pressure maintained

  • 20.002 Cable at correct depth & sheath free from damage

  • 20.003 Earth continuity maintained, as required

  • 20.004 Cable excess length sufficient

  • 20.005 Correct jointing connectors & tool used

  • 20.006 Temporary closure adequate

  • 20.008 No obstruction of spare ducts

  • 20.009 Spare exchange ducts sealed where necessary to prevent the ingress of water, moisture , gas , pests

21 Copper Heat shrink Closure (incl PEDCAP & Radi)

  • 21.001 Closure sized correct

  • 21.002 Cable entry prepared; Clean, Abrade, Flame Brush, alu foil

  • 21.003 Cable position at entry correct; largest on top

  • 21.004 Branch Clip or SCOP use correct

  • 21.005 Thermal colour change even, white line visible down SS channel

  • 21.006 Sufficient glue extruding at ends

  • 21.007 Pressurised closure has pressure valve fitted/test OK

  • 21.008 Closure management; manhole arms or direct buried has protective slab

24.000 SSA

  • 24.001 SSA cable binding to hardware correct

  • 24.002 SSA cable erected correctly

  • 24.003 SSA cable type and size correct

  • 24.004 Earthing requirements (16mm/pipe/rod/C-Lok each end) correct when needed

  • 24.005 End termination and cable management correct

  • 24.006 SSA tension & sag & twist (anti dancing) correct

  • 24.008 Recovered wire or SSA uses scrap process

25 Poles

  • 25.001 All mechanical aids in good working order, regular checks

  • 25.002 Vehicle transporting poles must have racks for pole security

  • 25.003 Pole in good condition, no splits, burs

  • 25.004 Pole manufacture label in place, Pole strength minimum 6kn

  • 25.005 Pole hole depth correct/Pole vertical and height correct

  • 25.006 Pole positioning and spacing correct, correct face position

  • 25.007 All new poles have Network pole tag installed 3mtr above ground

  • 25.008 Breast & Heal block position correct for pull & loading on pole

  • 25.009 Pole hole compacted every 150mm

  • 25.01 Pole safe to climb (hammer/probe/dig)

  • 25.011 All metal plant hot dipped galvanised & CNSP approved

  • 25.012 Plant positioned correctly and safely, plant clearances correct

  • 25.013 Stub poles or staying lines or screw anchors installed correctly

  • 25.014 Unsafe poles labelled / marked for replacement/ 7 days

  • 25.015 Unsafe poles noted in hazardous pole register

  • 25.016 Deeded poles shown in netMap pole editor

  • 25.017 All tagged poles in NetMap

  • 25.018 Traffic management plan for pole install/removal

  • 25.021 Network labelling in place to suit requirements

26 Cable Markout

  • 26.020 High load escort: All network plant reinstated to current standards

  • 26.021 Plant Damage reports: Damage repaired

  • 26.022 Plant Damage reports: Report signed by service company Field Manager

  • 26.023 Plant damage reports : report filled out entirely

  • 26.024 Plant damage reports : damage repaired

  • 26.025 Plant damage reports : report signed by service company field manager

  • 26.026 Plant damage reports : faxed to NPG within 48 hrs of completion of repair , copied to local chorus delivery specialist

31 Active Cabinet Internal RHS

  • 31.001 Outer door lock works smoothly and door closes without jamming

  • 31.002 Door stays are in place and all work well

  • 31.004 Soft foam seal plate secured. Cable entry prevents vermin/insect entry.

  • 31.006 MDF; Correct Modules installed

  • 31.007 MDF; Module Labelling correct

  • 31.008 MDF; Data card for jumper running data (laminated or in a card holder attached to the inside of door)

  • 31.009 MDF; Cabinet E-side Termination data card in door.

  • 31.01 MDF; Jumper correct type (BL/WH)

  • 31.011 MDF; Jumper run correctly (50mm slack & no excess)

  • 31.016 Bottom LHS Earth bar strapped to each MDF vertical and the base of the cabinet

  • 31.020 MDF; Jumper terminated correctly

  • 31.021 Door seals in good condition

  • 31.023 MDF: All dead jumpers removed

37 Passive Copper Cabinet

  • 37.001 Outer Door lock works smoothly and door closes without jamming

  • 37.002 Door stays are in place and all work well

  • 37.003 Cabling run correctly

  • 37.004 Distribution Frame: Correct Modules installed

  • 37.005 Distribution Frame: Module Labelling correct

  • 37.006 Distribution Frame: Data card (laminated or in a card holder attached to the inside of CCC door)

  • 37.007 Distribution Frame: Cabinet Laminated E-side Termination data card in door.

  • 37.008 MDF; Jumper correct type (BL/WH)

  • 37.009 MDF; Jumper run correctly (50mm slack & no excess)

  • 37.01 MDF: All dead jumpers removed

  • 37.011 Module support bars, separators and cover in place

  • 37.013 Lightning protection installed (when specified) or reinstated after testing

  • 37.014 All duct seals in place

  • 37.015 Concrete around ducts in base of cabinet

  • 37.016 Locks & hinges OK

  • 37.017 Door seals in good condition

  • 37.019 MDF; Jumper terminated correctly

38.000 UFB Fibre Flexibility Point (FFP)

  • 38.001 Outer door lock works smoothly and door closes without jamming

  • 38.002 Door stays are in place and all work well

  • 38.003 Cabling run correctly

  • 38.004 Distribution Frame: correct trays installed

  • 38.005 Distribution Frame: Drawer labelling correct

  • 38.006 Distribution Frame: Data card inside of drawer

  • 38.008 All micro ducts earth terminated

  • 38.009 All micro ducts earths labelled

  • 38.010 All ducts seals in place for cable entry ( 100mm )

  • 38.011 Concrete around ducts in base of cabinet

  • 38.012 Locks & hinges OK

  • 38.013 Door seals in good condition

  • 38.016 Splitter installed and labelled

  • 38.017 All unused connectors capped

  • 38.018 Splitter leg parking bay

  • 38.019 All micro ducts sealed

  • 38.020 All micro ducts labelled

  • 38.021 Fixed fibre strain relief installed

39 Aerial Terminal

  • 39.001 Correct terminal used

  • 39.002 Terminal mounted and secured correctly

  • 39.003 Quiet front terminal has sufficient gel

  • 39.004 Terminal lid secure

  • 39.005 Terminal label on lid or plate on pole

  • 39.006 Lead-in entry correct

  • 39.007 Lead-in terminated correctly

  • 39.008 Plastic bag on multi -pair lead in cable unused pairs

  • 39.009 Cable shield installed

  • 30.010 Non working pairs capped

  • 39.011 Sufficient slack length

40 Pillar Terminal

  • 40.002 Pillar ID correct

  • 40.003 Lid secure

  • 40.005 Plastic bags installed & secure

  • 40.009 Correct cable used

  • 40.01 Correct connectors used

  • 40.011 Circuit dedicated

  • 40.012 Service Lead labelled correctly

  • 40.013 Unused pairs capped

  • 40.016 Encapsulated loop resealed correctly

  • 40.017 V3: Lead-in customer and network labels OK

  • 40.019 Service Lead - flying leads installed and correct

41 BDD Terminal

  • 41.001 Pit lids secure/locked, with bung fitted where appropriate

  • 41.002 Pit installed correctly

  • 41.003 Radi: Base & lid clean, O ring seated correctly, O ring replaced upon entry

  • 41.004 O/J lid labelled

  • 41.005 Radi is correctly installed, thermal change and lead in

  • 41.006 2m loops at BDD pits

  • 41.007 2m insulated tail installed at last BDD

  • 41.008 Plastic bags installed & secure

  • 41.009 Coloured ties to 25 pair groups

  • 41.01 Correct cable used

  • 41.011 Correct connectors used

  • 41.012 Circuit dedicated

  • 41.013 Service Lead labelled correctly

  • 41.014 Unused pairs capped

  • 41.015 Damaged conductors repaired

  • 41.016 Faulty connectors replaced

  • 41.017 All cables, including lead in cables, shall be zip tied or taped together in a tidy loop BDD pit.

  • 41.018 Minimum sheath height 50mm

  • 41.019 Service lead - flying leads installed and correct

  • 41.020 Unused pairs connected through

  • 41.022 Connectors > 50mm from ring cut

42 PDS Terminal

  • 42.001 Pedestal - vertical, firm, depth

  • 42.002 Correct size pedestal used

  • 42.003 Lid secure

  • 42.004 PDS network labelled correctly

  • 42.006 QF terminal labelling correct

  • 42.007 QF terminal secured to backing plate

  • 42.008 Foam bung fitted

  • 42.009 Adequate gel in quiet front

  • 42.01 Service Leads installed correctly

  • 42.011 Service Lead labelled correctly

  • 42.012 Service lead terminated correctly

  • 42.013 Unused pairs capped

43 Aerial Service Lead

  • 43.001 Correct Service Lead used

  • 43.002 No In span joints

  • 43.003 Tension, sag and twist correct

  • 43.004 Correct pole fittings used and installed (screw eyes, sash clamps)

  • 43.005 Lead-ins enter terminal correctly

  • 43.006 White pipe down poles

  • 43.007 600mm saddle spacing or 1500mm bandit spacing

  • 43.008 Roadway crossing min 5.5m height, elsewhere 4.25 metre height

  • 43.009 Loops on poles tied

  • 43.010 Existing double "D" (OA501) or OA 45 replaced if altered

  • 43.011 Lighting protection runs > 500 meters

  • 43.012 Correct building fittings used (screw eyes, sash clamps)

  • 43.013 Servi seal secured in upright position and gel snap secured horizontally

  • 43.014 Unused pairs capped

44 Buried Service Lead

  • 44.001 Service Lead terminated correctly

  • 44.002 20mm pipe connected at Pedestal correctly - (bend into pedestal)

  • 44.003 20mm pipe connected at BDD correctly (50mm into BDD pit, 450mm deep)

  • 44.004 20mm pipe connected at RLG correctly (at base of DP, bend if room)

  • 44.005 Individual pipe & cable for installs of <100 metre

  • 44.006 Direct buried cable option (no pipe) for > 100 metre

  • 44.007 Green 20mm installed in trench

  • 44.008 White pipe above ground level

  • 44.009 Depth correct (450mm cover)

  • 44.01 Power/ Gas clearances correct

  • 44.011 Cable & pipe repair correct

  • 44.013 Pipe connected at ETP correctly (not glued)

  • 44.014 Overlay of Service Lead justified

  • 44.015 Service lead labelled correctly

45 ETP

  • 45.001 ETP physical alignment correct, all fittings secure, installation tidy

  • 45.002 ETP location: (buried lead in-300-1500mm) (AE lead in on facia/under eaves)

  • 45.003 ETP recessed (within cladding ) location : 900 - 1500mm

  • 45.004 Aerial lead in to ETP correct eg termination hardware, position, tidy appearance

  • 45.005 20mm pipe to ETP is white only

  • 45.006 20mm pipe end (within ETP) is sealed with silicone and drainage holes left clear

  • 45.007 Premise cabling exit via back of ETP

  • 45.008 Premise cabling exit from ETP is sealed with silicone

  • 45.009 All connections via gel filled connectors

  • 45.010 Protected ETP : Lightning arresters fitted in areas that requires protection

  • 45.011 Protected ETP : Earth wire (6mm/green coating) 100mm min. Bend radius observed

  • 45.012 Protected ETP: Earth wire kept straight to copper or stainless steel earth

  • 45.013 Protected ETP: Earth wire connection to earth rod with C-Lok product only

  • 45.016 unused pairs capped

46.000 Customer Premises 46.000

  • 46.001 Correct cable used (cat 5 minimum - star wiring)

  • 46.002 Correct pairs in cable used

  • 46.003 Correct clearance observed

  • 46.004 Wiring route acceptable and cable safe and secure

  • 46.005 No under floors joints

  • 46.006 Exposed surface wiring neat and tidy

  • 46.007 Jack point hardware installed correctly

  • 46.008 Jack points not installed in damp areas

  • 46.009 Jack points at least 300mm above floor

  • 46.010 2 wire jack system used

  • 46.011 Installation date written inside jack point

  • 46.012 Cable sheath clear of circuit board

  • 46.013 CPE label installed

  • 46.014 Contractor appearance / manner / service completion card left (customer view)

49.0000 Sales & Service Advice note

  • 49.001 Completion time and date filled in

  • 49.002 Service order number correct

  • 49.003 Customer details correct

  • 49.004 Service required details correct

  • 49.005 Additional services provided are clearly recorded

  • 49.006 Customer acknowledged with name and signature (or reason for no customer signature included)

  • 49.007 S/O type correct

  • 49.009 Service person name

  • 49.010 Correct billing codes claimed

  • 49.011 Phone / circuit number correct

  • 49.012 CSA correct

  • 49.013 Network elements where work was carried out are recorded

  • 49.015 Location service confirmed at

51 Open Aerial

  • 51.001 Safety precautions ( traffic mgmt, ladders, belts, ropes, heaving lines)

  • 51.002 Poles tested, firm & secure

  • 51.003 Aerial wires regulated correctly

  • 51.004 Open aerial terminations and bindings correct

  • 51.005 Supporting hardware in good condition

  • 51.006 Supporting arms in good condition

53 TNT/TNF (Building Frames)

  • 53.001 TNF or TNT installed correctly

  • 53.002 Disconnection block installed correctly

  • 53.003 Earthing requirements met

  • 53.004 Demarcation point installed correctly

  • 53.005 TNF/TNT Labelled correctly

  • 53.006 TNT/TNF additional warning label installed NDF-151

  • 53.007 Jumper routing via frame guides

  • 53.008 Jumper type correct ( OR/ WH) with required slack left

  • 53.009 Solder jumper terminations correct (wire strip & wrap, no excess solder )

  • 53.010 Old jumpers removed

58.000 2 Meg

  • 58.001 Job packs have all relevant information for the task in hand

  • 58.002 Permits held, and show dates, timings and correct task codes

  • 58.003 TLRD updated , integrity checked & confirmed

  • 58.007 Traid updated

  • 58.010 correct DF jumper ( 5 wire) used

  • 58.011 Jumper mgmt correct with required (200mm) slack left

  • 58.012 DF components secure & labelled

72.000 Reinstatement

  • 72.001 Property damage made good

  • 72.002 Ground reinstatement completed around poles

  • 72.003 Reinstatement / backfill satisfactory around buried service lead

  • 72.007 Excess vegetation removed

  • 72.018 Ground reinstatement completed

73.000 Site tidy

  • 73.001 Site tidy, no task waste - poles

  • 73.002 Site tidy, no task waste - Cabinet internal

  • 73.003 Site tidy, no task waste - Aerial terminal

  • 73.004 Site tidy, no task waste - Pillar terminal

  • 73.005 Site tidy, no task waste - BDD terminal

  • 73.006 Site tidy, no task waste - PDS terminal

  • 73.007 Site tidy, no task waste - Aerial service lead

  • 73.008 Site tidy, no task waste - Buried service lead

  • 73.009 Site tidy, no task waste - ETP

  • 73.010 Site tidy, no task waste - Customer premises

  • 73.017 Site tidy, no task waste - MDF

  • 73.021 Site tidy, no task waste - SSA

  • 73.024 Site tidy, no task waste - general

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