Warehouse Audit

• Store Name and Number

• SD Name and Number

• Conducted on

  Date

• Area Manager Name

• Final RAG Green = 90% and above Amber = 80-89% Red = 79% and below RAG ratings explained to store

All areas of the F&F warehouse are designated and have the correct signage displayed

• - Pre-sort area - Hanging Racking - Essential Rails/Essential Racking - Footwear Cages/Footwear Racking - Direct Returns Rail (If applicable) - Empty Cage area - Waste / to mend (in a cage top to mend and bottom to waste) - Not on File (in a 4 sided cage) - EPW (in a cage or on shelving - each style in its own blue tray with the EPW documentation for that style) - Equipment area (label each type of arm etc. to aid new starters when looking for specific equipment) - POS area (POS stored in boxes provided and given extra shelf space as not all POS fits in the storage boxes) - Communication area

  Yes

  No

  N/A

There is a clear designated area for delivery and pre-sort in the warehouse

• - Delivery holding area and Pre-sort area are separate and account for 20% warehouse space - Pre-sort area is clearly labelled

  Yes

  No

  N/A

Pre-sort is being completed daily, following the correct operational routines

• - Pre-sort area set up with cages-plastic, cardboard, hangers, and space for empty trays, dollies & rails whilst working delivery (hanger cage has store name and number on the side ready to return) - Pre-sort is completed 100%, essentials unpacked onto relevant essential back stock, footwear is pre-sorted onto footwear cages - Pre-sort hours account for 20% of F&F hours (this is in addition to the night teams who work essentials and footwear)

  Yes

  No

  N/A

All equipment is used for its relevant department

• - Essential rails only hold essential products - Footwear cages are used to store footwear - Baby packs and packet shirts stored in suitable equipment to replenish from

  Yes

  No

  N/A

The organisation of the hanging product is split into product type/department

• - Womenswear is the lead dept, followed by Kids then Men's - Product is stored in size order and within departments (denim, jersey, smart tops, coats, smart jackets etc.) - MD product grouped by dept. in size at the back of its gender (all women's sale at back of women's FP by dept.; denim, jersey etc.)

  Yes

  No

  N/A

Warehouse routines are completed 100% each day

• - All stock unable to fit on the shop floor is racked into the racking in its designated area - Waste is completed daily - The warehouse equipment is stored correctly - Rubbish Cages are available and emptied at the end of each day - All racking reflects WGLL at all times (Sized, product grouped) - Any labels are reattached to their products

  Yes

  No

  N/A

The store is following the complete EPW/NOF process and have a clear holding area identified and labelled

• - All EPWs are held in the EPW area, with the correct documentation - There are no EPWs out of date - NOF's are processed regularly to check if they have been returned to the system (scanned 3 times through tills and helpdesk called)

  Yes

  No

  N/A

The warehouse reflects 'world class standards'

• - Warehouse is tidy, swept and cleaned daily - There are no stickers on the floor

  Yes

  No

  N/A