WB WCO

• Store

• UBM Name

• Audit conducted by

• Conducted on

  Date

Food Safety Basic

• 6 step hand wash procedure posted

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Hand wash timer in use

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Hand wash documented every hour

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• All uniforms to standard for all staff on shift

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• UBM additional check of defrost section of FSMS book and signed off

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Evidence of induction training in place

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• All outstanding CER food safety issues addressed

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Notes

Cleaning Basic

• Cleaning schedules being completed to standard in SRSR book

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Random items checked by SD in weekly cleaning rota and signed off

  System In Place

  System Not Place

• Random items checked by SD in daily cleaning rota and signed off

  System In Place

  System Not Place

• Notes

CMS Basic (Hospitality)

• MOT and Smile chart posted

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• WOW wall in place and current

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• OCL's being completed to current standard

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Clear message in unit regarding OCL card prizes

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• OCL log complete in the SRSR book

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Random front counter OCL's done by SD

  System In Place

  System Not Place

• Notes

CER

• Period Self scoring CER complete in the SRSR book

  System In Place

  System Not Place

• CER action plan addressed and signed off by SD

  System In Place

  System Not Place

• Notes

Communication Board

• BSC and completed PBR and quarterly action plan - In place and SD signed off

  System In Place

  System Not Place

• Launch Guide / CER action plan / Last CMS - All in place

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Key focus areas / last weeks KPI's / Recognition - All in place

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• NEW - Own pre shift brief doc in place with targets

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Notes

Others (speed of service)

• Burger build chart available and products in chute at peak to drive SOS

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Burger tagging system in place

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• General speed indicator - Enough staff noted for business and deployed correctly

  System In Place

  System Not Place

• General speed indicator - sense of urgency on front counter

  System In Place

  System Not Place

• Notes

Forecasting System

• Forecasting system in use

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Training deceleration completed for all managers

  System In Place

  System Not Place

• Forecast printed and copy available at cook area

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Re forecasting process in place (circa 3 times per day)

  System In Place & Team Knowledge

  System In Place & No Knowledge

  Not In Place With Knowledge

  Not In Place & No Knowledge

• Actual sales being recorded on the forecast sheet

  System In Place

  System Not Place

• Forecast vs actual % recorded at the end of the day (target 10%)

  System In Place

  System Not Place

• Forecast filed with PCS sheets for review

  System In Place

  System Not Place

• Evidence of SD checking forecasting compliance

  System In Place

  System Not Place

• Notes