Title Page
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Site conducted
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Prepared by
Week 1
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Date
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How many times have master keys/fobs been signed out?
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How many times have master keys/fobs been used on SALTO machine if SALTO in use? Master key only to be used to access customer apartments in an emergency
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If master key/fob has been used in an emergency, has the customer been informed in writing?
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If log and SALTO tally was the use appropriate?
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If inappropriate usage – Why? If SALTO is higher than log – Why? (Investigation required)
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If the staff member Care or Housing has used master key, is there evidence that this has been authorised by local on call/senior care on call etc
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Outcomes and Lessons learnt following investigation.
Week 2
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Date
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How many times have master keys/fobs been signed out?
-
How many times have master keys/fobs been used on SALTO machine if SALTO in use? Master key only to be used to access customer apartments in an emergency
-
If master key/fob has been used in an emergency, has the customer been informed in writing?
-
If log and SALTO tally was the use appropriate?
-
If inappropriate usage – Why? If SALTO is higher than log – Why? (Investigation required)
-
If the staff member Care or Housing has used master key, is there evidence that this has been authorised by local on call/senior care on call etc
-
Outcomes and Lessons learnt following investigation.
Week 3
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Date
-
How many times have master keys/fobs been signed out?
-
How many times have master keys/fobs been used on SALTO machine if SALTO in use? Master key only to be used to access customer apartments in an emergency
-
If master key/fob has been used in an emergency, has the customer been informed in writing?
-
If log and SALTO tally was the use appropriate?
-
If inappropriate usage – Why? If SALTO is higher than log – Why? (Investigation required)
-
If the staff member Care or Housing has used master key, is there evidence that this has been authorised by local on call/senior care on call etc
-
Outcomes and Lessons learnt following investigation.
Week 4
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Date
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How many times have master keys/fobs been signed out?
-
How many times have master keys/fobs been used on SALTO machine if SALTO in use? Master key only to be used to access customer apartments in an emergency
-
If master key/fob has been used in an emergency, has the customer been informed in writing?
-
If log and SALTO tally was the use appropriate?
-
If inappropriate usage – Why? If SALTO is higher than log – Why? (Investigation required)
-
If the staff member Care or Housing has used master key, is there evidence that this has been authorised by local on call/senior care on call etc
-
Outcomes and Lessons learnt following investigation
