WGO Drugstore

Schedule Effectiveness

Activity Tasks/Actions:

• • Daily hours and staffing should reflect daily sales projection and work activities • Proper staffing mix of Partners with key skill sets and experience (e.g., Beauty, Baby, Entertainment, Texas Backyard) • Partners cross trained for each task area • Opening and closing task list assignments • Assigned leader for each day • Ensure the first of the month planning in all DSGM sub-departments is in place • Determine the status of the overnight stocking crew and if the department is on schedule to meet the business • Ask the Drug/GM Manager about your staffing and ensure you have the right coverage throughout the day • Staffing plans for meeting the peak and department transition (i.e., seasonal)

• Action Planning: Who/Where/When

• Initials

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In-Stocks

Activity Tasks/Actions:

• • Check clip strips and power panels for recovery and replenishment (i.e., down aisle and around perimeter); remove unauthorized clip strips and power panels • Walk department for out of stocks daily • Makeup section has limited out of stocks (2nd largest category in sales) • Hair Care section has limited out of stocks (largest category in sales) • Ensure all stock up categories are in stock throughout day and replenishment process in place • Recovery on every category daily, during peak times, and holidays (e.g., seasonal product, satellite displays/locations) • Candy mid-day recovery along with grocery • Grill time bags available for open charcoal bags • Drug/GM end caps and side caps need to filled daily and maintained throughout the day • Ensure Shelf Edge Partners can explain out of stocks (OOS) and all direct store delivery (DSD) sections:​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

• Action Planning: Who/Where/When

• Initials

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Facility

Activity Tasks/Actions:

• • All lighting working properly in all sections, display cases, and vendor displays • Springloads working prope • All locks working properly • All displays have proper fixture components (e.g., kick plates, shoe caps, base decks, standard caps)

• Action Planning: Who/Where/When

• Initials

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Merchandising

Activity Tasks/Actions:

• • Ensure clip strips are recovered and replenished; limit clip strips to top selling items that are seasonally correct and HCF candy • Drug/GM power panels are straight and full, same amount of pegs consistently with one price point with no more than three Stock Keeping Unit (SKU's); power panels merchandised entire length • Single item price end caps that are limited to two SKU's/or same brand • End caps are and full, straight, with adequate number of shelves to fill display, and no dust • J-Hooks are replenished by the vendor and signed correctly; ensure the product is relative to the aisle • Baby racks are straight horizontally and vertically, with lanes for shopping carts • WIC items and baby formula defensive merchandising first of the month • Ensure that shippers or aisle stacks are neat, current, clean and symmetrical • Ensure in the Baby department to remove any mix and match apparel to keep the racks fresh • Cosmetic end caps are boutiqued and full • Tell a story by grouping product together in the raceway • Raceway pallets are straight, neat, current, clean, and symmetrical • Toy end caps are themed with product either by license, season, genre, and brand • Ensure continuously learning and keep current with technology trends (e.g., Entertainment) • Plan new release Tuesday for Entertainment • Ensure magazines, tobacco, and candy are current • Check the variety in the magazines per store demographics • Lobby and outside merchandising needs to be timely, right for the week, day and especially holiday • Outside product must be clean, neat, and symmetrical; especially on the sidewalk • Themed entrance by department • Auxiliary product must be filled and maintained daily (e.g., Produce, Bakery, Grocery)

• Action Planning: Who/Where/When

• Signatures

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Signing

Activity Tasks/Actions:

• • Attach coupons on applicable items; some items may need coupons to be halved • Signing is visible with correct marketing message; look for right size numbers and missing dollar signs; consistent in height and space on end caps, dump bins, power panels, etc. • Shout price and value with a good quantity of product • Ensure proper signage sizing and message • Check for missing tags and signs on all shelves, end caps, side caps, dump bins, power panels, racks, shippers, clip strips, pegs; all product tagged and signed accordingly • All signs fresh (e.g., outside signs due to weather) • Attribute signing 100% • Needs to tell a story about the season with powerful signing

• Action Planning: Who/Where/When

• Signature

  Sign

Sanitation

Activity Tasks/Actions

• • All Partners carry dusters and dust throughout the day, as applicable (e.g., wire power panels, bases and tops of spinner racks, shippers, shelves, fixtures, electronics, grills, signs) • Damaged product removed • No clothing or shoes on the floor • Texas Backyard fresh and clean; limited amount of debris and dirt, as applicable • Raceway clean, orderly, and impactful

• Action Planning: Who/Where/When

• Signature

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Freshness

Activity Tasks/Actions

• • No stale pallets in the raceway or in departments. Re-arrange the product when needed • Drug/GM constantly kept and fresh; product will become stale and need to go to clearance • Control markdowns before and after holiday • Remove any mix and match apparel to keep Baby racks fresh • Always have the same markdown for the entire department • Rotation processes in place for baby food, baby formula, and makeup • Product feedback forms sent to procurement for any product issues

• Action Planning: Who/Where/When

• Signature

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