WHS/Compliance Audit - 12 monthly

Title Page

Document No.
Audit Title
Client / Site
Conducted on
Prepared by
Location
Personnel

Administration and Staff Areas

Work areas neat and tidy? No clutter under or around desks.
Systems and Procedural Folder updated and held on site and includes the following:<br>Important Policies and Procedures, Brand Standards, WHS Manual, Quality Manual and the HSK Manager has reviewed and is aware of information included in manual?
Hotel Orientations and training competency are being completed within the first 10 days of employment and forwarded to Training and Development Manager? Check 3 most recent staff members
Rosters are published two weeks in advance?
Humanforce is being used correctly? Staff clocking in and out? Exceptions cleared daily?

Emergency Procedures

Evacuation Training Completed? Emergency and Evacuation training must be completed annually with the hotel, check training register for last training completed.<br>Was a fire drill included in the training?
Is the team familiar with the Hotels procedures in the event of an evacuation? Ask 3 staff members on site
Where is the Assembly point for the Hotel? Ask 3 staff members on site

Incident and Hazard Reporting

What is a notifiable incident?
What is procedure should an incident occur? Please include time frames
Ask 3 staff members if they are familiar with the process should an incident occur? What should they do? What is the solv portal used for?
When would a staff member use a confidential report and where is it found?
What should a staff member do if they identify a hazard?
Who's responsibility is it to manage risk within the workplace? What do those responsibilities include?
Return to work procedure? Managing the process, lite duties, understanding a Certificate of capacity?

Management Systems

Is the LUXXE Heart Poster on display? What does it represent?
WHS Communication Board Up? Should include updated Incident reporting/First Aid/Emergency Procedures/If I am injured at work information and LUXXE WHS Policy
Responsibility and accountability - How do you manage risk within the business? Answer should include Induction process and Hotel orientation, Tool Box Talks, Supervision, Inspections, annual emergency, chemical and electrical training. Big rock areas need a separate training register and ALL team member must complete
Consultation and Communication? How does it happen within your department? WHS items how are they communicated and addressed? Do you have regular catch ups with the client in relation to WHS?
WHS managed by manager via Solv safety? Alerts, actions, inspections, incidents and hazards? Are they using the system are there any outstanding actions?
WHS records, Employee files onboarding and training documents managed via Solv and flare? Are they using the system correctly? Are there outstanding actions?
Previous WHS Audit Actions have been completed with sign off?
Risk Assessments have been completed where can these be found? Identifying new hazards (property specific) completing and adding a risk to the risk register? SWMS have been created for higher risk duties have they been reviewed? Is the hotel instructing the team to complete tasks as per the SWMS? Ask 3 staff members if they are aware of the SWMS and performing these duties?
View last service records for FP&E (fixed plant and equipment) used by LUXXE employees eg lifts, ozone machines, electric doors

Chemicals

Chemical storage area is clean and tidy? Locked when not in use?
SDS are in the chemical area and up to date. 5 years from issue. Hsking manager is aware of FA requirements as per SDS and PPE required when handling both diluted and undiluted?
Correct PPE is available? Minimum requirement nitrile gloves/apron/eyewash/goggles
All chemicals are correctly labelled, triggers working correctly? Procedure for refilling bottles at the end of the day? Bunding is in use?
Chemical Register has been completed and is displayed in the chemical room?
Chemical training has been completed with ECOLAB/DIVERSEY REP? Copy of the training register on file and copied to Nadine? Training required annually.

Electrical Items and other equipment

All LUXXE electrical equipment tested and tagged? Current report held in solvsafety?
OOO tags available?
Asset registered created and reviewed annually removing any redundant equipment and adding new equipment? Service records sent to Nadine for updating?
All equipment in good working order including trolleys, and cleaning equipment. Check plugs/wheels/cables etc.

Storerooms including linen storage areas/General Areas

Storerooms are neat and tidy? No trip hazards? Safe work space?
Nothing stored above shoulder height that is heavy? Hand towels/face washers okay
Good general lighting?
Linen chute collection zone clearly marked as a hazard zone? Danger keep hands free at each linen chute (on floors)
Laundry and rubbish areas clean and tidy

Pandemic

Hand sanitised on site at entry points and available in housekeeping office?
Staff adhering to social distancing requirements
COVID safe information readily available?
Key log security including screening questions in place?
Housekeeping manager aware of COVID safe plan and where to find it? Also aware of Risk Assessment and where to find it?
Staff members are aware of COVID safe requirements (personal hygiene, PPE requirements whilst working, disinfecting equipment requirements and 10 touch points)? Ask 3 staff members
Housekeeping manager aware of policy in relation to Mandatory Isolation rooms and quarantine room requirements?
Hazards Identified/General Notes